Reservations Internship
hace 5 meses
Reservations Internship
As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.
**What will I be doing?**
As a Reservations Trainee, you will work with trend data to respond to Guest and customer enquiries so to develop strong relationships and maximize revenue opportunities:.
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue
- Produce quotations and written confirmation to all clients
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
- Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Ensure bookings are guaranteed and no-show charges/late cancellation charges are applied where appropriate
**What are we looking for?**
A reservations serving Hilton Diagonal Mar Barcelona is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- It is necessary to be studying a degree or course related to this internship opportunity
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- English fluently, Spanish and other languages is a plus
To do an internship in our hotel is necessary to be able to formalize an internship agreement with an university or school.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
**DIVERSITY, EQUITY & INCLUSION IS AT THE CORE OF WHO WE ARE.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
-
Reservations Internship
hace 5 meses
Barcelona, España Hilton A tiempo completoAs a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry. **What will I be doing?** As a Reservations Trainee, you will work with trend data to respond to Guest and customer enquiries so to develop...
-
Reservations Intern
hace 5 meses
Barcelona, España Av. Litoral 10 A tiempo completo**Job Description**: The main responsibilities include: - Manage individual and group (accommodation) reservations. - Use of reservation programs: Opera (PMS) and Resaweb. - Follow up of any reservation no matter the shop channel making them all feel “spoiled”. - Revise all the reservations on the books to check their validity and details. Work...
-
Reservations Trainee
hace 3 meses
Barcelona, Barcelona, España Accor A tiempo completoCompany Overview A prestigious 5-star hotel located in a prime area, offering a blend of luxury and comfort for both business and leisure travelers. This hotel boasts an exceptional seaside view and is conveniently situated near popular attractions, making it a perfect choice for visitors. With well-appointed accommodations, two swimming pools, and a...
-
Reservations Trainee
hace 1 mes
Barcelona, Barcelona, España Accor A tiempo completoCompany Overview A prestigious 5-star hotel located in a prime area, offering a blend of luxury and comfort for both business and leisure travelers. This hotel boasts an exceptional seaside view and is conveniently situated near popular attractions, making it a perfect choice for visitors. With well-appointed accommodations, two swimming pools, and a...
-
Sales Internship
hace 2 semanas
Barcelona, España Hotel Arts Barcelona A tiempo completoEnter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using...
-
Reservations Coordinator
hace 1 semana
Barcelona, Barcelona, España Marriott International A tiempo completoHotel Operations TraineeYou will gain hands-on experience in the exciting world of hotel management. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel...
-
Hospitality Internship
hace 2 semanas
Barcelona, España Emerald Stay A tiempo completoEmerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and...
-
Hospitality Internship
hace 2 semanas
Barcelona, España Emerald Stay A tiempo completoEmerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations.Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint.Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and...
-
All-round Hospitality Internship in a Small Hotel
hace 5 meses
Barcelona, España Abroad Internships A tiempo completo**Mission/Vision of the company**: This hotel is specialized in wines, so if you are a 'wine lover' this will be the best place for your to do your internship or to stay when you are visiting Barcelona. It is a small hotel, who is very focussed on service and the customers needs, and that is why their mission is to give the customer the best experience with...
-
Reservation Coordinator
hace 3 semanas
Barcelona, Barcelona, España Accorhotel A tiempo completoJob SummaryAs a Reservation Intern at Accorhotel, you will be responsible for providing exceptional customer care through phone and email, managing individual and group reservations, and utilizing reservation programs such as Opera and Resaweb. You will also be responsible for revising all reservations to ensure their validity and details. Key...
-
Reservation Coordinator
hace 2 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob Summary We are seeking a highly motivated and detail-oriented Reservation Coordinator to join our team at Sofitel Barcelona. As a key member of our Reservation department, you will be responsible for providing exceptional customer service to our guests, managing individual and group reservations, and ensuring seamless communication with our team members....
-
International Ops Internship
hace 4 meses
Barcelona, España Indie Campers A tiempo completoTHE ROLE We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Martorell - Barcelona . As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start...
-
Reservation Team Member
hace 2 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob Summary We are seeking a highly motivated and detail-oriented individual to join our Reservation team as a Reservation Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, managing individual and group reservations, and utilizing our reservation programs to ensure seamless operations....
-
Reservation Intern
hace 5 meses
Barcelona, España Sofitel A tiempo completoJob Description Customer care through phone and email demands. Manage individual and group (accommodation) reservations. Use of reservation programs: Opera (PMS) and Resaweb. Follow up of any reservation no matter the shop channel making them all feel "spoiled". Revise all the reservations on the books to check their validity and details. Qualifications...
-
International Ops Internship
hace 5 meses
Barcelona, España Indie Campers A tiempo completo**ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...
-
Sales Internship
hace 1 semana
Barcelona, España Hotel Arts Barcelona A tiempo completoEnter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using...
-
Reservation Coordinator
hace 2 meses
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our Reservation department, you will be responsible for providing exceptional customer service and ensuring seamless reservation experiences for our guests.Key ResponsibilitiesCustomer Service: Provide prompt and...
-
Reservation Coordinator
hace 2 meses
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our Reservation department, you will be responsible for providing exceptional customer service and ensuring seamless reservation experiences for our guests.Key ResponsibilitiesCustomer Service: Provide prompt and...
-
Reservation Coordinator
hace 4 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob Title: Reservation InternJoin our team at Sofitel Hotel in Barcelona as a Reservation Intern and gain valuable experience in the hospitality industry.Job Description:We are seeking a highly motivated and organized individual to join our Reservation team. As a Reservation Intern, you will be responsible for:Providing exceptional customer service to guests...
-
Reservation Coordinator
hace 4 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob Title: Reservation InternJoin our team at Sofitel Hotel in Barcelona as a Reservation Intern and gain valuable experience in the hospitality industry.Job Description:We are seeking a highly motivated and organized individual to join our Reservation team. As a Reservation Intern, you will be responsible for:Providing exceptional customer service to guests...