Agent Database Administrator 2

hace 1 mes


Barcelona, España Western Union A tiempo completo

.Agent Database Administrator 2 (French Speaker) - Vilnius, LithuaniaAre you ready to use your analytical skills, eye for detail, and business acumen? How about offering up your skills in a global business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as an Agent Database Administrator 2.Western Union powers your pursuit.In this role, you will be part of the operations team. Here you will work in a dynamic, multi-faced team that partners with all areas of the agents (partner companies) implementation and other functional units based globally to maintain quality of data and deliver reporting to regulators with a high accuracy, timeliness, and integrity.Role ResponsibilitiesCreate and activate Agent accounts and support active Agent's network while updating and maintaining data in multiple Western Union databases.Provide critical control indicators to preserve and support the Agent enrollment process.Provide back-office support to Sales people on the field and to other Western Union departments.Validate and execute Agent's contract (new and renewal) for completeness and accuracy according to contract compliance and legal requirements.Validate and execute Agent's maintenance requests for completeness and accuracy according to requirements provided by money service license holder.Handling and resolving complex escalations from business partners and teammates.Create Ad Hoc reports for business partners, senior management and/or other departments.Role RequirementsFluency in English with outstanding verbal, written and listening skills is mandatory.Fluency in French with outstanding verbal, written and listening skills is mandatory.Customer-oriented approach and good communication skills.Strong analytical, investigation and problem-solving skills.Attentiveness to details.Time management and organizational skills.Collaboration and teamwork skills.Comfortable working in a fast-paced, highly structured, deadline-driven environment.Previous experience in Operations or Compliance would be an advantage.Advanced knowledge of MS Excel and big data management tools would be an advantage.University/ College degree would be an advantage.Knowledge of Western Union Agent enrollment and maintenance processes would be an advantage.Knowledge of AS400, WUAMS, IBIS, Sales Force and/or SharePoint databases, ARC+, WU Shop, Voyager, Macros and Mass Loads would be an advantage.SalaryThe monthly gross base salary range is 1,175 - 1,733 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate's qualifications, skills, and competencies



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    Agent Database Administrator 2Western Union is seeking a skilled Database Administrator to join our operations team. As an Agent Database Administrator 2, you will be responsible for maintaining the quality of data and delivering reporting to regulators with high accuracy, timeliness, and integrity.Key Responsibilities:Create and activate Agent accounts and...


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