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Developer Productivity Specialist
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The Developer Productivity Specialist Global Black Belt (GBB) is a customer-facing role with a strong sales and technical background focusing on modern software development tools and practices. As a GBB, you are regarded as a subject matter expert in Developer Productivity tools and practices and are a trusted advisor to software engineering and development leads within our enterprise customer segment. Customer engagements will require you to deliver technical thought leadership through ideation and architectural design sessions, technical workshops, pilots, and MVPs to advance the decision process and increase the pipeline and adoption of our Developer Tools portfolio across GitHub and Microsoft, such as GitHub Enterprise Cloud, GitHub Copilot, GitHub Advanced Security, and Microsoft Dev Box.
This role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way.
This role will require travel to customer sites and is flexible in that you can work up to 75% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities Be the key technical sales leader and influencer in shaping customer decisions to buy, build and transform new markets and lead transformational shifts in our customers.
Engage in conversation with customers and collaborate with Microsoft and GitHub account and partner teams to drive and qualify new opportunities, understand key technical objections, and resolve technical blockers.
Lead end-to-end conversations and initiatives about Developer Productivity and modern software development practices such as DevOps, DevSecOps, AI-assisted Software Development, Cloud Development Environments, and Platforms Engineering.
Influence Microsoft's and GitHub's go-to-market and product strategies and roadmaps by documenting and sharing insights with sales, marketing, and engineering stakeholders on current and future product requirements, sales blockers, and customer feedback.
Qualifications Required/Minimum Qualifications: 3+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years of technical pre-sales or technical consulting experience.
2+ years DevOps experience, including Agile, CI/CD, quality, automation, and security with one or more of the DevOps toolchains (i.e., Azure DevOps, GitHub, GitLab, Atlassian).
1+ years of DevSecOps experience and Shift Left practices with products such as GitHub Advanced Security, Checkmarks, Fortify, SonarQube, Defender for Cloud.
Solution Sales Experience: 3+ years in customer-facing advisory or pre-sales to demonstrate the ability to distill core technical concepts and connect them to business outcomes. Work experience should involve presales, technical consulting, solution design, project envisioning, planning, development, deployment, and management. Proven customer-facing consultative skills.
Additional Or Preferred Qualifications: Practical experience building and deploying cloud applications in Azure using GitHub Enterprise Cloud or Azure DevOps.
Experience using, managing, and deploying DevOps toolchains such as GitHub Copilot, GitHub Actions, Azure DevOps, BitBucket, or Jenkins.
Experience using, managing, and deploying Microsoft Dev Box.
Experience in Shift-Left security development practices (DevSecOps) with toolchains such as GitHub Advanced Security, GitHub Advanced Security for Azure DevOps, Snyk, and other similar products.
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