User Support And It Operations Lead
hace 2 meses
.This role will be critical in supporting our users and enhancing the user experience across the company, while ensuring our technology and office equipment are managed efficiently. You'll report to our IT Manager and collaborate with our external service desk provider and others. The Role: Lead the user support and user experience functions, addressing and resolving technical issues to ensure seamless IT operations. Coordinate with our external service desk provider, ensuring effective and efficient support for all team members. Lead the onboarding of new employees, guiding them through IT processes, tools, and best practices. Provide ongoing knowledge transfer and training sessions to users, promoting best practices and maximizing tool adoption. Manage the company's hardware and technology assets, ensuring equipment in the office is up-to-date and operational. Manage and administer the Microsoft 365 suite, including Intune, and perform basic system administration tasks, including Active Directory. Collaborate with the Infrastructure & Security Manager to improve user experience and refine processes. Continuously learn and adapt, providing high-quality support with enthusiasm and a can-do attitude. Qualifications: 4+ years of experience in IT support or a similar role. Proficiency with Microsoft 365 administration and basic system management. Experience with Intune and hybrid identity administration (synchronized on-premises AD and Azure AD). Hands-on experience in a user-facing IT support environment. Familiarity with managing hardware and office equipment. High level of autonomy and a strong ability to problem-solve. Fluency in English (both written and spoken). Enthusiastic, hands-on attitude, comfortable addressing a range of technical tasks. Excellent communication skills, with a customer-service orientation. Strong problem-solving skills and attention to detail. Eagerness to grow and learn in a dynamic, fast-paced environment. Proactive in knowledge sharing and training, enhancing user proficiency and engagement. Team player with a collaborative and proactive mindset. What do we offer? Join an innovative team and experience company growth. We believe in investing in our employees and providing them with the opportunities they need to grow and develop their careers. Enjoy a hybrid work environment. We also offer a flexible schedule. We offer a remuneration that values your experience. The position will be based in Barcelona. We are looking for outstanding people willing to join our mission to change this industry and help to build a better world. If you feel identified with Openchip, please contact us. We can offer a competitive compensation package in a flexible work schema that will help you to keep a balance between your personal and professional life. At Openchip & Software Technologies S.L. , we believe a diverse and inclusive team is the key to groundbreaking ideas
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(Opy550) | User Support And It Operations Lead
hace 6 días
Barcelona, España buscojobs España A tiempo completo(OPY550) | User Support And IT Operations Lead Barcelona EUR 30.000 - 50.000 This role will be critical in supporting our users and enhancing the user experience across the company, while ensuring our technology and office equipment are managed efficiently. You'll report to our IT Manager and collaborate with our external service desk provider and others....
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User Support and IT Operations Lead
hace 2 meses
Barcelona, España Openchip & Software Technologies A tiempo completoThis role will be critical in supporting our users and enhancing the user experience across the company, while ensuring our technology and office equipment are managed efficiently. You’ll report to our IT Manager and collaborate with our external service desk provider and others. The Role: Lead the user support and user experience functions, addressing...
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IT Operations and User Support Director
hace 4 semanas
Barcelona, Barcelona, España Openchip & Software Technologies A tiempo completoOversee IT Operations and Enhance User ExperienceThis role is pivotal in supporting our users and improving the overall user experience across the company, while ensuring efficient management of technology and office equipment. You will report to our IT Manager and collaborate with our external service desk provider and other teams.The Role:Lead the user...
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User Support And It Operations Lead
hace 6 días
Barcelona, España Openchip & Software Technologies A tiempo completoThis role will be critical in supporting our users and enhancing the user experience across the company, while ensuring our technology and office equipment are managed efficiently.You'll report to our IT Manager and collaborate with our external service desk provider and others.The Role:Lead the user support and user experience functions, addressing and...
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Barcelona, España Openchip & Software Technologies A tiempo completoThis role will be critical in supporting our users and enhancing the user experience across the company, while ensuring our technology and office equipment are managed efficiently. You'll report to our IT Manager and collaborate with our external service desk provider and others. The Role: Lead the user support and user experience functions, addressing and...
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Technical Operations and User Support Manager
hace 4 días
Barcelona, Barcelona, España Openchip & Software Technologies A tiempo completoThis role plays a crucial part in enhancing user experience across the company, ensuring technology and office equipment are managed efficiently. Key Responsibilities:The incumbent will report to the IT Manager and collaborate with external service desk providers and other teams.Lead the user support and user experience functions, addressing and resolving...
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It Operations And Service Management Lead
hace 1 mes
Barcelona, España Zurich Insurance A tiempo completo.Our opportunityWe are seeking a highly skilled and experienced IT Operations and Service Management Lead to join our dynamic team. In this role, you will be responsible for leading and managing the operation and service provision of critical IT applications ensuring that the applications are running efficiently, meeting performance standards and agreed...
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(Vd-299) It Operations And Service Management Lead
hace 1 semana
Barcelona, España Zurich Insurance A tiempo completoOur opportunityWe are seeking a highly skilled and experienced IT Operations and Service Management Lead to join our dynamic team. In this role, you will be responsible for leading and managing the operation and service provision of critical IT applications ensuring that the applications are running efficiently, meeting performance standards and agreed...
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(Vd-299) It Operations And Service Management Lead
hace 1 semana
Barcelona, España Zurich Insurance A tiempo completoOur opportunity We are seeking a highly skilled and experienced IT Operations and Service Management Lead to join our dynamic team.In this role, you will be responsible for leading and managing the operation and service provision of critical IT applications ensuring that the applications are running efficiently, meeting performance standards and agreed...
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It End User Support Intern
hace 1 mes
Barcelona, España Arena A tiempo completo.Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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It End User Support Intern
hace 1 mes
Barcelona, España Arena A tiempo completo.Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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It End User Support Intern
hace 4 semanas
Barcelona, España Servicemax A tiempo completo.Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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It End User Support Intern
hace 2 semanas
Barcelona, España Ptc A tiempo completo.Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success.Today, we are a global team of nearly 7,000 and our main objective is to...
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User Interface IT Expert
hace 4 días
Barcelona, Barcelona, España Centre for Genomic Regulation (CRG) A tiempo completoJob SummaryWe are seeking a highly skilled User-oriented IT Technician to join our IT Department. As a key member of our team, you will be responsible for providing exceptional technical support to our users, resolving issues efficiently, and maintaining a high level of customer satisfaction.Your primary focus will be on user-oriented tasks, including...
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IT End User Support Intern
hace 1 mes
Barcelona, España PTC Inc. A tiempo completoOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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IT Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completoThe Centre for Genomic Regulation is an international biomedical research institute of excellence, based in Barcelona, Spain. Our team of over 400 scientists from 44 countries is dedicated to advancing knowledge in the field of genomics.We are seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for...
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It End User Support Intern
hace 2 semanas
Barcelona, España Ptc A tiempo completoOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success.Today, we are a global team of nearly 7,000 and our main objective is to...
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It End User Support Intern
hace 1 mes
Barcelona, España Arena A tiempo completoOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success.Today, we are a global team of nearly 7,000 and our main objective is to...
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(Ltv510) | It End User Support Intern
hace 1 semana
Barcelona, España Ares Consultores A tiempo completo.Job Description:Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success.Today, we are a global team of nearly 7,000 and our main...
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IT Systems Lead
hace 7 meses
Barcelona, España Logix Resourcing A tiempo completo**Salary/Rate**: €60,000 - €70,000 IT Systems Lead As the IT Systems Lead you will look after IT infrastructure and Operations, and help to build the IT platform required for the digital transformation of the business. Main Objectives - IT Systems strategy and architecture: - IT Operations: ensure that all the systems deliver the service level every...
