Customer Service Representative With English And Portuguese
hace 3 meses
Do you enjoy dealing with customers and are you looking for a new opportunity?
Would you like to work in a multinational company with an international environment?
This opportunity is for you
You are the person we are looking for if: - You have experience in customer service in international environments.
- You have experience in standard operating procedures, SLAs and KPIs - Understanding the life cycle of a PO placement, from start to finish.
- You are proficient in ERP-systems (Microsoft preferred).
- You have experience with CRM systems.
- You have knowledge of the paint sector would be valuable but not required.
- You are able to communicate in a clear and consistent way – both verbally and in writing in English, Spanish and Portuguese It will be an asset: - You are able to work in a lively customer care environment, maintaining a high level of productivity.
- You are self-motivated, and able to follow best practices in sales processes.
- You have a customer orientation and a focus on collaboration.
- You have ability to plan organize prioritize.
- You are a great listener and communicator.
- You have ability to handle customer objections an earn trust.
- You are proactive and problem solver.
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