Support Engineer, Audible
hace 6 días
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams, this role may be for you. As a member of our team, you will have the opportunity to develop your career while supporting Audible's services, platforms, and unique Activate Caring culture. This is a fantastic opportunity to leverage your communication, technical, and problem-solving skills to impact millions of customers around the world.As a Support Engineer, you will: Become a subject matter expert on one or more services.Provide support activities for these services and regularly work with development teams to establish and improve service support.Operate with guidance from management and aggressively drive issues to resolution.Understand the business logic and architecture of supported services to regularly resolve undocumented trouble tickets.Be able to read and understand complex application code and make approved code fixes to resolve support issues.Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities.Regularly contribute to the creation and improvement of all support documentation.Perform code builds and deployments, communicating status regularly before, during, and after each deployment.Create and interpret metrics that measure support success and service performance.Help develop and refine operational policies and procedures used by teams and internal customers.Participate fully and constructively in the planning of the team's work.Have the ability to write simple and efficient tools to improve operational efficiency.Learn to contribute to the design and development of support tools using software engineering best practices.Mentor other Support Engineers and be involved with interviewing and onboarding new team members.BASIC QUALIFICATIONS 2+ years industry experience in programming and/or technical support roles.Experience troubleshooting and debugging technical systems.PREFERRED QUALIFICATIONS Java Programming and Linux Operating System experience.Demonstrated success as an individual contributor, managing standard operating procedures and internal processes.Superior team skills in dealing with users at all levels in a team environment.Exceptional communication, documentation, and presentation skills for technical and business audiences.Posted: October 17, 2024Amazon is committed to a diverse and inclusive workplace.#J-18808-Ljbffr
-
Audible Support Engineer
hace 4 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout AudibleAudible is a leading provider of audio storytelling, working with top creators to produce and share content with millions of global listeners. We're a diverse team of dreamers and inventors who empower and inspire each other to transform lives through stories.About the RoleWe're seeking a dynamic and motivated Support Engineer to join our...
-
Support Engineer, Audible
hace 4 semanas
Zaragoza, España Amazon A tiempo completo.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
-
Technical Support Specialist, Audible
hace 3 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAudible is seeking a skilled Support Engineer to join our growing team. As a Support Engineer, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key ResponsibilitiesBecome a subject matter expert on one or more...
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAudible is seeking a highly motivated and customer-focused Support Engineer to join our growing team. As a Support Engineer, you will play a critical role in providing exceptional support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key ResponsibilitiesDevelop expertise in...
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAudible is seeking a highly motivated and customer-focused Support Engineer to join our growing team. As a Support Engineer, you will play a critical role in providing exceptional support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key ResponsibilitiesDevelop expertise in...
-
Software Support Engineer
hace 1 mes
Zaragoza, España Amazon A tiempo completo.Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...
-
Software Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAre you passionate about working with cutting-edge technology and collaborating with a talented team of engineers and business professionals? Do you enjoy tackling complex problems and finding innovative solutions? If so, this could be the perfect opportunity for you.About the RoleWe are seeking a skilled Software Support Specialist to join our Digital Media...
-
Digital Media Technology Engineer
hace 3 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoJob SummaryWe are seeking a highly skilled Digital Media Technology Engineer to join our team at Amazon. As a key member of our Digital Media Technology group, you will be responsible for providing multi-faceted application engineering services to multiple Digital product development teams.Key ResponsibilitiesDeveloping tools, applications, code...
-
Support Engineer
hace 1 mes
Zaragoza, España Arrow Electronics, Inc. A tiempo completo.Support Engineer Madrid Madrid, Community of Madrid, ES Position:Support EngineerJob Description:Our StoryWe are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.At Arrow ECS, we are at the forefront of new internet...
-
Application Support Engineer
hace 5 meses
Zaragoza, España Reverse SpA A tiempo completo**Contract type**: Permanent Workplace: Zaragoza, España Our client is an **innovative and fast-growing international company** specializing in providing sustainable productivity solutions. Their solutions play a crucial role in various industries such as electronics, medical research, renewable energy, food production, infrastructure, and more. Working...
-
It Support Engineer
hace 1 mes
Zaragoza, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...
-
IT Support Engineer
hace 2 meses
Zaragoza, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT Support Engineer Intern
hace 1 mes
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAs an IT Support Engineer Intern at Amazon, you will have the opportunity to work alongside industry-leading engineers to solve complex technical challenges. You will be responsible for delivering high-quality IT support to our customers, managing and deploying IT devices and technologies, and identifying opportunities for process improvement...
-
IT Support Engineer Intern
hace 1 mes
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAs an IT Support Engineer Intern at Amazon, you will have the opportunity to work alongside industry-leading engineers to solve complex technical challenges. You will be responsible for delivering high-quality IT support to our customers, managing and deploying IT devices and technologies, and identifying opportunities for process improvement...
-
It Support Engineer
hace 2 meses
Zaragoza, España Tech Domain A tiempo completoWe are looking for an ONSITE IT Network Support Engineer/Technician to support casual freelancing tasks in your area.Would you be interested in contractual tasks?You will be paid either on an hourly or daily/half-day basis.Tickets will be dispatched with respect to your area, and you may support them as per your availability (weekdays, weekends).Tasks will...
-
It Support Engineer
hace 2 meses
Zaragoza, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support casual freelancing tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area, and you may support them as per your availability (weekdays, weekends).Tasks...
-
Combat Aircraft Production Support Engineer
hace 1 mes
Zaragoza, España Airbus A tiempo completo.Combat Aircraft Production Support EngineerApply locations: Getafe AreaTime Type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: October 25, 2024 (18 days left to apply)Job Requisition ID: JR10252439Job Description:A new position as Combat Aircraft Production Support Engineer has arisen within Airbus Defence & Space in Getafe...
-
Senior Systems Technical Support Engineer
hace 1 mes
Zaragoza, España Sas A tiempo completo.Senior Systems Technical Support Engineer - HybridAbout the jobThe Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
-
Cloud Support Engineer
hace 4 semanas
Zaragoza, España Amazon A tiempo completo.Cloud Support Engineer (Developer and Mobile Services), Support EngineeringJob ID: 2661012 | Amazon Web Services New Zealand LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public...
-
Technical Support Engineer
hace 2 meses
Zaragoza, España Tillster A tiempo completo.Technical Support Engineer Tier IION SITE ROLE MUST BE LOCATED / RESIDE IN MADRIDAbout The Opportunity, And YouProvide technical support for Self Service kiosk, mobile application, and online products for US and International customers.Experience troubleshooting for internal and external customers, diagnosing root causes to problems, and expeditiously...