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Store Manager Outlet
hace 3 meses
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.JOB PURPOSETo promote, as Brand Ambassador,
the brand loyalty of customers oriented to the purchase of luxury goods (including Top Clients and VIPs) with a proactive commercial attitude. To ensure, in compliance with the directions set by the Headquarters the achievement of set objectives and a correct Outlet management.RESPONSIBILITIESSALE- Keep up-to- date on the fashion and luxury world, monitoring the activities of competitors and conveying the information acquired to the team.- Represent the Company image in terms of his/her own standing, grooming and of the staff entrusted.- Guarantee an excellent welcoming service and supervise sales in order to ensure customer satisfaction and maintenance of the quality standards required.- Manage and solve any critical issues or disputes connected with the selling process.TEAM- In charge of human resources selection for the Outlet in coordination with the relevant HR function.- Manage the work team, assigning focused objectives and workloads,
coordinating the activities and monitoring results in order to guarantee their constant professional growth.- Is aware of and comply with labor and commercial laws.- Constantly interact with the team in order to guarantee a correct flow of information on the store performance.- Know and comply with safety measures for the protection of the Personnel and the clients.PRODUCT AND VISUAL DISPLAY- Take care of the store image and comply with the guidelines and standards set by the Management in terms of product and display.STOCKROOM- Monitor the stock and verify the alignment between stock and business potential of the store in a functional and effective way to the sale.- Comply with all the measures required to guarantee that good care is taken for valuable products and materials available in the store, in cooperation with the Stock Manager.- Supervise and control the activities connected with year-end, sector and rotation stock takes by product category,
with responsibility over the relevant results.- Supervise the product packaging and positioning for the protection of corporate assets.PROCEDURES- Monitor the correct distribution of resources in the store in order to prevent any thefts.- Transfer the knowledge of Company procedures to his/her own team and take care of their correct enforcement.- Liaise with the Management for the communication and management of any loss (product and money thefts, etc.).- Verify the correct enforcement of security procedures (managing the store keys, securing the store safe, etc.).KNOWLEDGE AND SKILLSBachelor's DegreeExperience of at least 1-3 years in similar positions in structured environmentsVery good knowledge of the Microsoft Office package (Excel, PowerPoint) and business management systems (SAP)Accurate,
flexible and goal-orientedLeadership and very good team coordination skillsBusiness drivenWell-organized and strong focus on detailsNatural capacity to welcome customersVery good standingFluent spoken English expected.
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