Assistant Outlet Manager

hace 2 horas


Barcelona, Barcelona, España Accor Hotels A tiempo completo
Hotel Operations Assistant

Are you passionate about delivering exceptional guest experiences and contributing to the success of a world-class hotel? We're looking for a skilled and motivated individual to join our team as a Hotel Operations Assistant in our Food and Beverage department.

About the Role:
As a Hotel Operations Assistant, you will be responsible for supporting the Outlet Manager in overseeing the day-to-day operations of our F&B outlets. This includes ensuring excellent guest service standards are met, handling guest complaints, training and supervising staff, and promoting activities to boost outlet performance.

Key Responsibilities:
  • Assist the Outlet Manager in managing F&B operations, including staff supervision and training.
  • Ensure high-quality guest service standards are maintained, and address any guest complaints promptly.
  • Support the development and implementation of promotional activities to drive sales and improve outlet performance.
  • Collaborate with the team to maintain a clean and safe working environment, adhering to health and safety guidelines.

Requirements:
  • Minimum 1-2 years' experience in a similar role in a 5-star hotel.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and lead a team.

What We Offer:
As a valued member of our team, you will enjoy a range of benefits, including access to our employee benefit card, learning programs, and opportunities for career growth and development within Accor Hotels.
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