Associate Manager, Tech Operations, Enterprise Computing

hace 2 meses


Barcelona, España Bacardi-Martini A tiempo completo

RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
Deliver service operations excellence within the Enterprise Computing Tech space and cloud platforms.Securing service operations excellence by executing both preventive and corrective maintenances for security patches and upgrades works.Engage with product owners and or vendors, solution managers, IT architects, to understand complex architecture and business requirements to successfully deploy and deliver, plan and execute any migration workload or support and secure any associated IT infrastructure on Microsoft Azure (ARM).Ensure proper unit testing, prepare environments for onboarding on the new platform, properly manage user acceptance testing (UAT) and cutover plans.Write technical documentation that will be leveraged by the Enterprise Computing team.Be responsible for enhancements of technical debt based on the current and future-state roadmap and provide ongoing input for improvement opportunities and cost saving.Represent the Enterprise Computing space and services for the EU region and act as a primary technical lead solution architect for Enterprise Computing EU region.Participate in the evaluation of Microsoft emerging technologies and tools.Work with vendors as needed to support ongoing projects and operations.Ensure daily security compliance – active directory, antivirus, backups, OS patching consistency across the landscapes, harmonized OS version and extension for both Cloud and on-Prem running operating systems.Ensure proper monitoring and alerting is set across the infrastructure, react properly to alerting by implementing the necessary relevant actions.Support and perform incident management and problem management, meet the defined SLAs, troubleshoot incidents and debug problems based on the ITIL standards V3.Responsible for managing issue escalations to other technical teams or vendors to ensure incidents are addressed in a timely and effective manner with the adequate level of attention and communication.Participate in service and infrastructure cost reduction through innovation and improved ways of working.Weekly review of service operations and projects.Monthly review of capacity planning, ensure service availability while driving cost optimization.Ensure proper vendor governance to achieve the service operations excellence SLA for both unmanaged and managed cloud platforms.Bi-yearly provide evidence for the SOX compliance and audits for users in AD, Patching & DR controls.Manage and execute the migration of on-prem servers and applications to Microsoft Azure following global guidance and processes.Consolidate application servers and SQL databases on clustered type of PaaS architecture (e.g: SQL-MI).Ensure that developments, migrations are delivered on time as agreed with the business and project teams.Understand infrastructure complexity with the objective to develop service resiliency & rationalization across geographies (AP, EU, AM).Gather relevant information of applications & infrastructure from service managers with the aim to write EC teams' technical documents and guidebooks to accurately represent application/infrastructure design and workflow, service owners and technical contacts.Lead, as required, in developing and delivering documentations and/or training materials on platform details, processes and systems to share with the rest of the Enterprise Computing team.Follow industry and vendor best practices to ensure a high-quality user experience, performance, security, and extensibility.You will act as regional supervisor and ensure IT footprint optimization and consolidation as well as cost reduction everywhere possible.In dealing with end-users on support, excellent communication skills, customer mindset are a must.In this role you can expect after-hour meetings and or maintenance tasks (as needed).Work and manage external partners as needed.Maximize the value of our key partnershipsEnsure that the partners deliver services that meet the business requirements and the agreed SLAs. Take corrective actions whenever not the caseAlign service requirements measures and scorecards with the partners

#J-18808-Ljbffr



  • Barcelona, España Bacardi-Martini A tiempo completo

    Posted 29-Feb-2024 Job type Full time Country Spain Location Barcelona Function All Information Technology Reporting Line Sr. Manager, Tech Services, Enterprise Computing On-site/Remote On-site Level of experience Individual Contributor/Support (Non - Managers) Contract type Permanent YOUR OPPORTUNITY YOUR OPPORTUNITY As Associate Manager, Tech Operations,...


  • Barcelona, España Bacardi-Martini A tiempo completo

    RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Deliver service operations excellence within the Enterprise Computing Tech space and cloud platforms.Securing service operations excellence by executing both preventive and corrective maintenances for security patches and upgrades works.Engage with product owners and or vendors,...


  • Barcelona, España Devex A tiempo completo

    Company Description **About You** Do you have at least 1 year of experience in recruitment, human resources, people operations, or communications? Do you consider yourself an enthusiastic and curious person? Are you excited to be a part of a dynamic social enterprise that’s growing fast and has an open, teamwork-focused culture? This opportunity could be...

  • Operations Associate

    hace 2 semanas


    Barcelona, España Walters People A tiempo completo

    Operations Associate (French Speaker) Barcelona Barcelona, Catalunya, ES Hi, we're Fever We're excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary...

  • Operations Associate

    hace 1 semana


    Barcelona, España Walters People A tiempo completo

    Operations Associate (French Speaker) Barcelona Barcelona, Catalunya, ES Hi, we're Fever We're excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary...


  • Barcelona, España Jakala Group S.P.A. A tiempo completo

    En JAKALAbuscamos incorporar unConversion Rate Optimization Tech Associate Managercon conocimientos de programación front end y específicamente Adobe Target. Como CRO Tech Associate Manager desempeñaras diferentes funciones como: Crear y ejecutar planes para mejorar la cantidad de visitantes que se convierten en clientes en nuestros sitios web, apps...


  • Barcelona, España Bacardi A tiempo completo

    YOUR OPPORTUNITYAs Associate Manager, IT Operations, you are a key resource in the SAP Application and Infrastructure Support structure. You proactively monitor, support and deliver technology infrastructure in the SAP Basis area, ensuring reliability and stability, with no business disruption. You ensure best and adequate support to all employees in your...

  • Marketing Operations

    hace 2 días


    Barcelona, España Hewlett Packard Enterprise A tiempo completo

    Marketing Operations & Planning Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities include:_** - Strategy and planning support to the Geo Marketing execution - Alignment (Sales & Marketing ), Support and Execution of Global Marketing Demand Gen and Pipeline Influence...


  • Barcelona, España Hewlett Packard Enterprise A tiempo completo

    Enterprise Account Manager Digital Sales This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **_ Job Family Definition:_** Manages virtually (by phone, electronically or social media) and onsite (while on business trips) a set of assigned or acquired Customer Accounts. Builds, maintains and forecasts...

  • Operations Manager

    hace 1 mes


    Barcelona, España Louis Vuitton A tiempo completo

    POSTE Our Louis Vuitton Barcelona Paseo de Gracia flagship storeis seeking a high caliber, operationally sound, and commercially minded** Operations Manager** to join its team. Operations is a critical component of our business, fueling the success of our front of house team. The Operations Manager is responsible for overseeing day-to-day operational...


  • Barcelona, España ICON A tiempo completo

    ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development...


  • Barcelona, España Li.Me A tiempo completo

    .Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company...


  • Barcelona, España ICON A tiempo completo

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • Barcelona, España Uber A tiempo completo

    **About the Role** Uber Eats is looking for a Senior Enterprise Account Manager who can collaborate with the largest Enterprise accounts on Uber EATS in Barcelona. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love...


  • Barcelona, España Agilent Technologies Inc. A tiempo completo

    The relentless focus towards identifying, embracing, and nurturing customers continues across all segments in EMEAI with considerable and consistent success over many years. One such segment is categorized as Enterprise or Strategic customers. Typically, these are global organizations with whom Agilent has considerable business engagements locally and...


  • Barcelona, España Hewlett Packard Enterprise A tiempo completo

    Enterprise Account Manager, Digital Sales for Switzerland This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **_ Job Family Definition:_** Manages virtually (by phone, electronically or social media) and onsite (while on business trips) a set of assigned or acquired Customer Accounts. Builds, maintains...


  • Barcelona, España Zurich Insurance A tiempo completo

    **Our opportunity** The main responsibility of this role is to perform and oversees processing, posting, and clearing of transactions, payments, and corporate actions to ensure correct, complete, and timely position management for standard clients and processes. Performs and oversees control activities for complex clients and processes in accordance to...

  • Edge Computing Engineer

    hace 1 semana


    Barcelona, España Amaris Consulting A tiempo completo

    **Who are we?**: **Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60...

  • Edge Computing Engineer

    hace 1 semana


    Barcelona, España amaris A tiempo completo

    Job description Take your career to the next level with Amaris Consulting as an Edge Computing Engineer in Barcelona. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by developing and maintaining the necessary IaaC and CaaC to deploy Infrastructure and...

  • Edge Computing Engineer

    hace 2 semanas


    Barcelona, España amaris A tiempo completo

    Job description Take your career to the next level with Amaris Consulting as an Edge Computing Engineer in Barcelona. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by developing and maintaining the necessary IaaC and CaaC to deploy Infrastructure and...