Logistic Last Mile Manager With Spanish
hace 1 mes
.Logistic Last Mile Manager with Spanish (all genders) Full-timeDepartment: Operations & LogisticsMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.We are looking for a (Senior) Delivery Experience Manager (f/m/d) to supply our customers across Europe in accordance with our high-quality standards and lead times as well as further development of our service. The Delivery Experience/Last Mile Team is an integral part of zooplus' operations.This role acts as an advocate for our customers and supports the local market and the EU-wide Operations Team in the management of last mile delivery, setting customer expectations and benchmarks per market, evaluating market developments and services, and coordinating projects aimed at an amazing customer delivery experience. All in accordance with our business principles: Put the customer at the center of everything we do. This role is a direct report to the central Head of Delivery Experience, but at the same time aligns closely with the sales team to advance customer experience in local markets.Responsibilities Boost customer experience through ongoing improvement of delivery quality and customer experience in the respective country.Improve the reliability of the delivery service.Coordinate rollouts of new services and procedures with Delivery Service Providers (DSPs).Scout market innovation to drive superior and/or more cost-effective delivery solutions.Focal point of contact for strategic communication with DSPs as well as managing DSP relationships for long-term cooperation.Monitor development of customer satisfaction and set the right priorities and strategies per market.Set up long-term country strategy, as well as annual roadmap, to achieve best-in-class customer satisfaction.Coordinate continuous improvement projects in close collaboration with logistics, Sales and Marketing, and Customer Care.Minimum Requirements Graduate degree or equivalent in relevant discipline.Sound experience in logistics services.Previous experience working in a highly customer-oriented and challenging logistics-based business.Broad knowledge about methods for identifying customer requirements.Demonstrated ability to manage projects.High analytical competence and advanced IT skills including MS Excel.Profound knowledge of the Spanish Last Mile market and logistics.Problem-solving, self-driven and result-oriented way of working.Excellent written and verbal communication skills in Spanish and in English.Willingness to travel
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Logistic Last Mile Manager With Spanish
hace 1 mes
Madrid, España Zooplus Services Ltd A tiempo completoLogistic Last Mile Manager with Spanish (all genders) Full-timeDepartment: Operations & LogisticsMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a...
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Last Mile Manager
hace 3 meses
Madrid, España Cainiao Group A tiempo completoJob responsibilities: 1. Develop and implement last mile network strategy including last mile product type definition, geographic expansion, insouce/outsourcing etc., 2. Continuously develop and expand last mile delivery fleets suppliers including delivery service providers, freelancers, regional partners etc., 3. Overall direction, coordination, and...
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Logistic Last Mile Manager with Spanish
hace 4 semanas
Madrid, Madrid, España zooplus A tiempo completoCompany DescriptionMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and their parents, driven by our core values of...
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Logistic Last Mile Manager With Spanish
hace 3 semanas
Madrid, España Zooplus A tiempo completo.Company DescriptionMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and their parents, driven by our core values of...
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Logistic Last Mile Manager With Spanish
hace 1 mes
Madrid, España Zooplus Se A tiempo completoJob Description We are looking for a (Senior) Delivery Experience Manager (f/m/d), to supply our customers across Europe in accordance with our high-quality standards and lead times as well as further development of our service.The Delivery Experience/Last Mile Team is an integral part of zooplus' operations.This role acts as advocate for our customers and...
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Logistic Last Mile Manager with Spanish
hace 3 meses
Madrid, España zooplus SE A tiempo completo**Company Description**: - More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. - We're on a mission to create joy for pets and their parents, driven by our...
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Logistic Last Mile Manager with Spanish
hace 1 mes
Madrid, España zooplus SE A tiempo completoJob DescriptionWe are looking for a (Senior) Delivery Experience Manager (f/m/d), to supply our customers across Europe in accordance with our high-quality standards and lead times as well as further development of our service. The Delivery Experience/Last Mile Team is an integral part of zooplus' operations.This role acts as advocate for our customers and...
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Madrid, España Zooplus A tiempo completoCompany DescriptionMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy for pets and their parents, driven by our core values of...
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Logistic Last Mile Manager With Spanish
hace 3 semanas
Madrid, España Zooplus A tiempo completoCompany DescriptionMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and their parents, driven by our core values of...
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Logistic Last Mile Manager with Spanish
hace 1 mes
Madrid, España zooplus A tiempo completoCompany DescriptionMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and their parents, driven by our core values of...
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Last Mile Manager
hace 3 meses
Madrid, España LYNK & CO International AB A tiempo completoThis isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience. Last Mile Manager You’ll be responsible for operations in your market for all customer-facing car movements, such as Test drives, Car deliveries, Pickup and delivery for Service and...
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Last Mile Manager
hace 2 semanas
Madrid, España Jr Spain A tiempo completocol-wideJob Description:This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.Last Mile ManagerYou'll be responsible for operations in your market for all customer-facing car movements, such as Test drives, Car deliveries, Pickup and delivery...
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Sr. Sde
hace 1 mes
Madrid, España Amazon A tiempo completo.Sr. SDE - Android, Last Mile, Last Mile Driver Integrated Safety Job ID: 2585472 | Amazon Development Center Germany GmbHHow often have you had an opportunity to be a founding member of a project team that is tasked with solving a huge everyday problem through innovative technologies that transform and disrupt an entire industry?If this sounds intriguing,...
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Senior Delivery Experience Manager With Spanish
hace 7 días
Madrid, Madrid, España Zooplus Services Ltd A tiempo completoAbout Zooplus Services LtdZooplus Services Ltd is a leading online pet platform, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job SummaryWe are seeking a highly skilled Delivery Experience Manager to join...
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Senior Delivery Experience Manager With Spanish
hace 6 días
Madrid, Madrid, España Zooplus Services Ltd A tiempo completoAbout Zooplus Services LtdZooplus Services Ltd is a leading online pet platform, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job SummaryWe are seeking a highly skilled Delivery Experience Manager to join...
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Account Coordinator
hace 5 días
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly organized and self-motivated Account Coordinator to join our Last Mile team at Amazon. As an Account Coordinator, you will play a critical role in supporting our Delivery Service Partners (DSPs) and ensuring their accounts are set up accurately and efficiently.Key ResponsibilitiesProvide exceptional support to DSPs to...
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Account Coordinator
hace 5 días
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly organized and self-motivated Account Coordinator to join our Last Mile team at Amazon. As an Account Coordinator, you will play a critical role in supporting our Delivery Service Partners (DSPs) and ensuring their accounts are set up accurately and efficiently.Key ResponsibilitiesProvide exceptional support to DSPs to...
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Sr. Launch
hace 2 semanas
Madrid, España Amazon A tiempo completo.DESCRIPTIONThe DSP team is building a world class last mile operation capable of exceeding the expectations of our customers. We ensure that customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible by a network of entrepreneurial owned and operated small businesses, our Delivery Service Partners...
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Sr. Launch
hace 2 semanas
Madrid, España Amazon A tiempo completo.DESCRIPTIONThe DSP team is building a world-class last mile operation capable of exceeding the expectations of our customers. We ensure that customer orders, no matter how large or small, are delivered as quickly, accurately, and cost-effectively as possible by a network of entrepreneurial owned and operated small businesses, our Delivery Service Partners...
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Account Coordinator
hace 7 días
Madrid, Madrid, España Amazon A tiempo completo**Job Summary**We are seeking a highly organized and self-motivated Account Coordinator to join our Last Mile team at Amazon. As an Account Coordinator, you will play a critical role in ensuring the successful onboarding of new Delivery Service Partners (DSPs) and providing exceptional support to our existing partners.**Key Responsibilities:**Provide...