Continuous Improvement Team Leader
hace 1 mes
Service Center, Continuous Improvement Team Leader - Madrid, Spain
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth.
About the job
The After-Sales Service is a key component of our local growth strategy, which is why we have opened a selection process for the position of Service Center Continuous Improvement Team Leader for our after-sales repair center located in Algete (Madrid) with high focus in the continuous improvement area.
Reporting to the Service Center Manager within the After-Sales Division, the candidate will be responsible for:
Ensuring a strong culture of safety & quality and continuous improvement within the team.
Leading new improvement projects, always striving for excellence in customer service.
Managing and developing the team's capabilities to support the overall After-Sales Service strategy.
Developing, motivating, and training the team, ensuring the continuous improvement & processes deployment in the service center.
Ensuring that tasks related to the continuous improvement are carried out according to standards, prioritizing urgency and importance, in close cooperation with coordinators.
Monitoring existing systems, challenging them, and developing new ones to achieve full process standardization, reduce lead times and variations, ensure robust quality control, and establish an efficient organization.
Specializing and optimizing the use of resources, increasing the productivity and competitiveness of the Service Center, and therefore, the company.
Implementing continuous improvements in safety and efficiency based on the Alfa Laval Production System, as well as on innovative processes and technologies.
Preparing procedures and instructions for operational processes.
Who you are
An individual with a results-oriented approach and planning skills, and experience in process definition and continuous improvement.
A person with strong leadership skills and ease in building interpersonal relationships.
A dynamic individual with excellent communication skills, customer-oriented, highly proactive and energetic, as well as a strong team player.
Attention to detail and motivation to work in a manufacturing environment.
Job Requirements
Technical education in engineering (preferably Industrial Engineering).
Training in Lean Manufacturing & Six Sigma.
A minimum of 5 years of experience in a similar position, preferably in mechanical repairs and maintenance.
At least 2 years of experience as a team leader.
Skills in calculations and blueprint interpretation.
Proficiency in Spanish is required. High level of proficiency in spoken and written English is also necessary.
Advanced proficiency in office software tools.
Residence in Madrid or surrounding areas.
For further information please contact:
Regina García Moguel, Talent Acquisition Partner, ******
We review applications continually, so please send yours as soon as possible, and no later than October 30th, 2024 . Please note that, due to GDPR, we do not accept applications sent via email.
We care about diversity, inclusion, and equity in our recruitment processes.
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