Manager, Customer Warranty
hace 3 semanas
Manager, Customer Warranty Problem Solving (Presential or Remote, Full-time)TPI CompositesTPI Composites is the leading wind-blade manufacturer and the only independent wind blade manufacturer with a global footprint. We are looking for a motivated Problem-Solving Manager to join our Customer Warranty Management (CWM) Department. The position reports to the Director, CWM Department.Key ObjectivesThe new Customer Warranty Management (CWM) Department oversees TPI Composite blade products Quality at customer sites (windfarms) within the Warranty period. As our new Problem-Solving Manager, you are an excellent communicator, a people leader, and a recognized knowledge technical leader in the area of composites engineering, manufacturing, and problem solving with direct and applicable knowledge on wind blades. In this role, you will lead a team of problem solvers, both technical leads and project managers, and drive the CWM Department towards the highest level of efficiency in resolving complex problems and exceed TPI Composites customers' expectations.Main Responsibilities:Lead a team of Technical Leads (TL's) & Project Managers (PM's) responsible for the management of open Warranty projects across all customers and following the internal CWM process.Manage the team's resources to support the demand from CWM Customer Relations Managers.Act as internal (back-office) leader overseeing all Warranty projects, while being available to support the CWM Customer Relations Managers with key customer communications on demand.Grow the team and continuously assess its capabilities to efficiently respond to business demand.Work closely with the CWM Customer Relations managers to understand customer and new project demand and maintain overall project resource planning, forecasting, and escalate resource shortages.Monitor the progress and ensure consistency between all open Warranty projects and take accountability in delivering on-time results and quality overview status/reports.Regular overview project reporting and escalation of high risks to Executive leadership.As an expert in Problem solving and Blades technologies/Engineering/Quality, continuously mentor the team technically and on CWM process.Work with the CWM Lean System leader to continuously improve the CWM process.Work with the CWM Customer Relations managers and System manager to continuously improve customer satisfaction about TPI's ability to efficiently respond to unpredicted urgent risks.Support TL's & PM's in escalation of internal project resource allocation from other functions (ENG-Quality-Production) when required.As a Blades technical expert, take accountability for the quality of Warranty projects Technical Reviews (TR) gates passage (TL's responsibility).#J-18808-Ljbffr
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Manager, Customer Warranty
hace 2 meses
Madrid, España Tpi Composites A tiempo completo.Manager, Customer Warranty Problem Solving (Presential or Remote, Full-time)TPI CompositesTPI Composites is the leading wind-blade manufacturer and the only independent wind blade manufacturer with a global footprint.We are looking for a motivated Problem-Solving Manager to join our Customer Warranty Management (CWM) Department. The position reports to the...
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Customer Care
hace 2 semanas
Madrid, España Lear Corporation A tiempo completoCustomer Care & Warranty Manager - Electronics (EU&A) Location: Valls, T, ES, 43800Country/Region: SpainJob Function: QualityRequisition ID: 36470As Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working with our customers directly.The purpose of this role is based around three main...
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Project Product Introduction Manager
hace 2 meses
Madrid, España Alstom Gruppe A tiempo completo.Project Product Introduction Manager (Warranty Manager)Date: 15 Jul 2024Location: Madrid, ESCompany: AlstomAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest...
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Project Product Introduction Manager
hace 2 meses
Madrid, España Alstom Gruppe A tiempo completo.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Project Product Introduction Manager (Warranty Manager)Date: 15 Jul 2024Location: Madrid, ES Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services,...
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Customer Care
hace 3 semanas
Madrid, España Lear Corporation A tiempo completoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Care & Warranty Manager - Electronics (EU&A) Location: Valls, T, ES, 43800Country/Region: SpainJob Function: QualityRequisition ID: 36470As Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working...
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Customer Care
hace 2 meses
Madrid, España Lear Corporation A tiempo completoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Care & Warranty Manager - Electronics (EU&A) Location: Valls, T, ES, 43800Country/Region: SpainJob Function: QualityRequisition ID: 36470As Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy...
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Project Product Introduction Manager
hace 3 semanas
Madrid, España Alstom A tiempo completo.At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Project Product Introduction Manager
hace 1 mes
Madrid, España Alstom A tiempo completo.At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Warranty Specialist
hace 2 meses
Madrid, España Byd Europe A tiempo completoAbout the roleThe Warranty Claim Specialist is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class and high efficiency warranty operation. Responsibilities: To conduct timely warranty report verification and warranty reimbursement according to...
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Warranty Specialist
hace 2 meses
Madrid, España Byd Europe A tiempo completoAbout the roleThe Warranty Claim Specialist is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class and high efficiency warranty operation. Responsibilities: To conduct timely warranty report verification and warranty reimbursement according to...
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Warranty Specialist
hace 2 meses
Madrid, España Byd Europe A tiempo completoAbout the role The Warranty Claim Specialist is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class and high efficiency warranty operation. Responsibilities : To conduct timely warranty report verification and warranty reimbursement according to...
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Project Product Introduction Manager
hace 2 meses
Madrid, España Alstom Gruppe A tiempo completoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Project Product Introduction Manager (Warranty Manager) Date: 15 Jul 2024Location: Madrid, ESCompany: AlstomAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services,...
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Project Product Introduction Manager
hace 3 meses
Madrid, España ALSTOM A tiempo completoAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Project Product Introduction Manager
hace 2 semanas
Madrid, España Alstom Gruppe A tiempo completoProject Product Introduction Manager (Warranty Manager) Date: 15 Jul 2024Location: Madrid, ESCompany: AlstomAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest...
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Project Product Introduction Manager
hace 2 semanas
Madrid, España Alstom A tiempo completoAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Warranty Operations Specialist
hace 20 horas
Madrid, Madrid, España Byd Europe A tiempo completoAbout the RoleThe Warranty Claim Specialist is responsible for delivering exceptional service to our customers and Service Providers to maximize customer satisfaction.This includes building a best-in-class and high-efficiency warranty operation.Responsibilities:Conduct timely warranty report verification and warranty reimbursement according to warranty...
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Warranty Operations Specialist
hace 4 horas
Madrid, Madrid, España Byd Europe A tiempo completoAbout the RoleThe Warranty Claim Specialist is responsible for delivering exceptional service to our customers and Service Providers to maximize customer satisfaction.This includes building a best-in-class and high-efficiency warranty operation.Responsibilities:Conduct timely warranty report verification and warranty reimbursement according to warranty...
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Project Product Introduction Manager
hace 2 meses
Madrid, España Alstom A tiempo completoAt Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Customer Service Manager
hace 31 minutos
Madrid, Madrid, España LEAR CORPORATION A tiempo completoCustomer Care & Warranty Manager - Electronics (EU&A)Job Summary:We are seeking a highly skilled Customer Care & Warranty Manager to lead our Electronics team in Europe and Africa. As a key member of our team, you will be responsible for managing customer complaints, troubleshooting issues, and monitoring warranty costs.Key Responsibilities:Manage customer...
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Warranty Claims Specialist
hace 2 días
Madrid, Madrid, España Byd Europe A tiempo completoAbout the RoleThe Warranty Claims Specialist is responsible for delivering exceptional service to our customers and service providers to maximize customer satisfaction. This includes building a best-in-class and high-efficiency warranty operation.Responsibilities:Conduct timely warranty report verification and reimbursement according to warranty operation...
