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Senior/Lead Ux Researcher
hace 2 meses
What you will do
Outline a research plan with a research goal and objectives, research questions, methodology breakdown, recruitment criteria, roadmap, and session scripts;
Screen, recruit, and schedule qualitative and quantitative research participants;
Competitor analysis as a feature walkthrough and prioritized benchmarking;
Audit existing interfaces to improve overall look and feel, usability, and accessibility;
Analyze and synthesize qualitative and quantitative data to inform future Product Delivery or broader Discoveries;
Generate user archetypes and map journeys of different fidelity, depending on mixed-method data saturation;
Visualize information architecture and hierarchical tasks based on learnings about user attitudes and behaviors;
Run workshops to kick off the challenge, prioritize actions on research findings, and conceptualize ideas.
Must haves
3+ years of professional experience as a UX Researcher or Usability Engineer;
Experience working on complex B2B and B2C products or services;
Ability to work remotely both independently and in a team;
Experience implementing User-Centered Design within a Disciplined Agile organization;
Experience with primary and desk research methods to generate and evaluate product vision;
Experience with user archetype, journey mapping, and information architecture research;
Ability to identify and communicate research opportunities via participative action workshops with C-suite, PMs, developers, researchers, and designers;
Upper-intermediate level of English, both spoken and written;
Ability to overlap with the US business schedule to communicate with the US-located research participants and timely inform stakeholders on findings (in hours, not days).
Nice to haves
Domain knowledge in GenAI, Cybersecurity, Corporate SaaS, Logistics, Energy, MedTech, FinTech, Automotive, E-Commerce, Rental;
Experience with marketing strategy improvements on key funnels and metrics, like conversion rate.
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place — guaranteed :)
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