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S610 (Ho393) | Senior Ux Researcher
hace 3 semanas
We are looking for an experienced Mixed Method Sr. UX Researcher with undeniable passion to drive innovation in the Guest Experience field and can inspire design decisions to take Hospitality solutions to the next level.We are looking for: Specialist in Customer Experience research: With strong expertise in mixed-method research in the UX research team and help us build international research at Mews. Become an ambassador for UX deep insights and supporter of quantitative and qualitative projects.Collaborative mate: Alongside with UXR team collaborate closely with other teams and stakeholders to empower their work and help them reach company goals. Great communicator that can share insights in a clear, actionable way as well as fostering engagement and drive UXR adoption.Contextual master: Ability to see the stories in the data and articulate them. The key is to work with multiple sources of data. Ability to see the bigger picture (strategic thinking) and being able to zoom-in and zoom-out accordingly in every stage of the research process.Innovator and Strategist: Passion and hunger for learning new things are essential as well as implementing them and sharing experiences. Love experimenting with methodological approaches and tools to do it. Extra points for hospitality knowledge.Your mission, should you choose to accept it: Quantitative Analysis: Conduct data-driven analyses to understand customer behaviour, preferences, and pain points. Leverage statistical tools and methodologies to extract insights from large datasets. Proficient in SQL, Python / R, and data visualization software.KPI Measurement: Define and track key performance indicators (KPIs) related to customer satisfaction, loyalty, and retention.Predictive Modelling: Develop predictive models to forecast customer behaviour and inform strategic decisions.Data Visualization: Present findings and recommendations through clear visualizations and reports.Customer Journey Mapping: Collaborate with cross-functional teams to map out end-to-end customer journeys, identifying touchpoints and pain areas as well as opportunities.Segmentation and Personalization: Use mixed-method research to segment customer groups and tailor personalized experiences.Stakeholder Management: Work closely with product managers, UX designers, product marketing and data science teams to align CX strategies with business goals.You'll be a great fit if you bring a few of the below with you: Experience with online research tools (Looker, Gainsight, Useberry, Userinterviews, Dovetail).Comprehensive experience as a mixed method Customer Experience Researcher.Education: Economics, Sociology, Anthropology, Psychology... with a focus on customer experience research, data analysis and visualization.Experience with CX strategy and measurement, VoC.Experience with Participatory Design and Innovation frameworks.#J-18808-Ljbffr
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Senior UX Researcher
hace 1 día
Madrid, España Board A tiempo completoAt Board International, we empower enterprises to plan smarter, drive outcomes, and lead transformation through our single Intelligent Planning Platform. With a legacy of trust spanning 30 years and a commitment to enterprise planning agility, we have designed our product with the utmost care and dedication of our people. We believe every colleague brings...
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Senior Ux Researcher
hace 2 semanas
Madrid, España Dow Jones & Company, Inc. A tiempo completoSenior UX Researcher (Quantitative) in BARCELONA, SpainJob Description:About the RoleJoin our Customer Insights team at Dow Jones, where we drive the understanding of markets, customers, and products from research to testing.Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva,...
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UX Researcher
hace 3 meses
Madrid, España Zemsania A tiempo completoDescripción Se busca un UX Researcher (Investigador de Experiência de Usuario) para unirse a nuestro equipo y desempeñar un papel fundamental en la mejora de la experiência de usuario en nuestros productos y servicios digitales. Trabajaras en de manera hibrida en la zona de Ciudad Lineal. ¿CUÁLES SERÁN TUS FUNCIONES? - Planificar investigaciones...
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Senior Ux Researcher
hace 2 semanas
Madrid, España Dow Jones & Company, Inc. A tiempo completoSenior UX Researcher (Quantitative) in BARCELONA, Spain Job Description: About the RoleJoin our Customer Insights team at Dow Jones, where we drive the understanding of markets, customers, and products from research to testing. Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva,...
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Ux Researcher
hace 2 meses
Madrid, España Zemsania A tiempo completoDescripciónSe busca un UX Researcher (Investigador de Experiência de Usuario) para unirse a nuestro equipo y desempeñar un papel fundamental en la mejora de la experiência de usuario en nuestros productos y servicios digitales.Trabajaras en de manera hibrida en la zona de Ciudad Lineal.¿CUÁLES SERÁN TUS FUNCIONES?- Planificar investigaciones para...
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Senior Ux Researcher
hace 2 meses
Madrid, España Mews A tiempo completo.We are looking for an experienced Mixed Method Sr. UX Researcher with undeniable passion to drive innovation in the Guest Experience field and can inspire design decisions to take Hospitality solutions to the next level.We are looking for:Specialist in Customer Experience research* With strong expertise in mixed-method research in the UX research team and...
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UX Researcher, Amazon Business, Uxr
hace 3 meses
Madrid, España Amazon Spain Services, S.L. A tiempo completo5+ years of experience in the field of research. - Master's degree or equivalent. - Experience in both qualitative and quantitative research methods. This position will help Amazon Business (AB) realize its enormous potential to help businesses of all sizes flourish. You'll employ a variety of methods to generate the insights for multiple stakeholders,...
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Senior Ux Researcher
hace 2 semanas
Madrid, España Dow Jones A tiempo completoSenior UX Researcher (Quantitive)inBARCELONA, SpainJob Description:About the RoleJoin our Customer Insights team at Dow Jones, where we drive the understanding of markets, customers, and products from research to testing.Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva,...
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Senior Ux Researcher
hace 3 meses
Madrid, España Moodle A tiempo completo.We're looking for a Senior UX Researcher to join ourglobal team and help build amazing digital products. This role will beoffered as a contract to October 2024 (with the possibility ofextension).... global team and help build amazing digital products. This role will beoffered as a contract to October 2024 (with the possibility ofextension).What your new job...
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Ux Researcher
hace 2 meses
Madrid, España Zemsania A tiempo completoDescripciónSe busca un UX Researcher (Investigador de Experiência de Usuario) para unirse a nuestro equipo y desempeñar un papel fundamental en la mejora de la experiência de usuario en nuestros productos y servicios digitales.Trabajarás de manera híbrida en la zona de Ciudad Lineal.¿CUÁLES SERÁN TUS FUNCIONES? Planificar investigaciones para...
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UX Researcher Intern
hace 2 meses
Madrid, España The Fork A tiempo completoWelcome to our fabulous world. We are **_TheFork_**. Our mission is to **_bring happiness through amazing dining experiences,_** thanks to our 3 main products: **TheFork App**: the restaurant discovery and booking app for every occasion ️ **TheFork Manager**: the tool to digitize restaurant operations and be in full control of your business **TheFork Pay...
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Senior UX Researcher
hace 3 meses
Madrid, España Flat 101 A tiempo completoDescripción ¿Quieres formar parte de un equipo apasionado por averiguar el por qué de las cosas y que busca ir más allá de lo evidente? ¡Te estamos esperando! En FLAT 101 **buscamos perfiles senior de UX Research, **para unirse al área especializada en investigación centrada en el usuario e incorporarse a un equipo ya consolidado. Vas a tener la...
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Senior Ux Researcher
hace 2 meses
Madrid, España Flat 101 A tiempo completoDescripción¿Quieres formar parte de un equipo apasionado por averiguar el por qué de las cosas y que busca ir más allá de lo evidente? ¡Te estamos esperando!En FLAT 101 **buscamos perfiles senior de UX Research, **para unirse al área especializada en investigación centrada en el usuario e incorporarse a un equipo ya consolidado.Vas a tener la...
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Ux Researcher
hace 3 semanas
Madrid, España Roche A tiempo completo.Role Purpose (Summary of position)Roche is looking for a Principal User Researcher to join our User Experience team. This position will report to the Chapter Lead of User Experience Design & Validation and will work closely with user experience designers and product managers from initial concept and strategy through the execution of design using a wide...
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UX Researcher
hace 3 meses
Madrid, España FeverUp A tiempo completoHi, we're Fever We're excited you are checking out this job offer. We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.** How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
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Ux Researcher – Hybrid Working Model
hace 2 semanas
Madrid, España Lastminute Group A tiempo completoThe Companylastminute.Com is the European Travel Tech leader in Dynamic Holiday Packages.It operates a portfolio of well-known brands such as lastminute.Com, Volagratis, Rumbo, weg.De, Bravofly, Jetcost and Hotelscan.Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel...
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Ux Researcher – Hybrid Working Model
hace 2 semanas
Madrid, España Lastminute Group A tiempo completoThe Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience....
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Senior Ux Researcher Rf196
hace 3 semanas
Madrid, España Agileengine A tiempo completoAgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia. If you like a challenging environment where you're working with the best and are...
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UX Researcher
hace 3 meses
Madrid, España lastminute.com A tiempo completo**Company Description** Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". We continuously invest in talented people who ensure our offering is closer to the needs...
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Gtr210 - Senior Customer Insights Researcher
hace 3 semanas
Madrid, España Adaptavist A tiempo completo.Working at AdaptavistThe Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology...