Franchise Hotel

hace 1 mes


Valencia, España Holiday Inn Express A tiempo completo

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

En Holiday Inn Express, estamos a favor de los viajes simples e inteligentes. Estamos orgullosos de ofrecer a los huéspedes una experiencia sencilla, fiel a nuestros principios y de vanguardia, proporcionándoles más de lo que más les importa. ¿Desayuno exprés? Incluido. ¿Registro fácil? Sí. ¿Una habitación confortable con todo lo básico? Todo está incluido con una excelente noche de descanso. Nos centramos en hacer que nuestros huéspedes estén más que listos. Por eso, estamos siempre listos. ¿Y usted está listo?

Your day to day
La primera impresión es la que cuenta. Para lograr que las memorables experiencias de nuestros huéspedes tengan un comienzo inolvidable, buscamos un Empleado de Recepción que pueda hacer que las transacciones se completen sin complicaciones, que ofrezca percepciones locales excepcionales y que se adelante a cada solicitud para hacer que nuestros huéspedes se sientan como en su hogar.

Cada día es diferente, pero la mayor parte del tiempo deberá:

Iniciar experiencias de huéspedes verdaderamente memorables con la más cálida bienvenida.

Reconocer por teléfono a los miembros del IHG Rewards Club y a los huéspedes habituales.

Aceptar, gestionar y recibir pagos por las reservaciones de los huéspedes.

Lograr que los procesos de registro de entrada y de salida sean fluidos y sin complicaciones.

Adelantarse a las necesidades de nuestros huéspedes para anticiparse a sus solicitudes y ofrecer recomendaciones personalizadas.

Actuar como un contacto digno de confianza para nuestros huéspedes - ayudándoles con todo, desde problemas con la factura hasta recomendaciones para restaurantes.

What we need from you

Habilidades de comunicación: los huéspedes acudirán a usted con preocupaciones y cumplidos, así que debe ser amable y accesible.

Sus habilidades para resolver problemas convertirán los problemas en oportunidades para que cada huésped se vaya con excelentes recuerdos.

Fluidez en el idioma local; sería excelente que tuviera habilidades en otros idiomas, pero no es un requisito esencial.

Escolaridad y conocimientos tecnológicos: deberá tener un buen dominio de lectura, escritura, matemáticas básicas y computación.

What we offer

Damos a nuestro personal todo lo que necesita para tener éxito. Desde un salario competitivo que recompensa su esforzado trabajo, hasta una amplia gama de beneficios diseñados para ayudarle a vivir su mejor vida laboral.

Acogemos a todos y creamos equipos inclusivos donde se celebra la diferencia y se anima a los colaboradores a aportar toda su personalidad al trabajo. Somos un empleador con igualdad de oportunidades de empleo a los postulantes y empleados sin tomar en cuenta raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, condición de veterano protegido o discapacidad. Promovemos una cultura de confianza, apoyo y aceptación. Siempre acogemos diferentes antecedentes, experiencias y perspectivas.

Así que, ú nase a nosotros y se convertirá en parte de nuestra familia hotelera.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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