Reservations Agent
hace 2 semanas
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Agent de Voyage
hace 4 semanas
Santa Cruz de Tenerife, España Tunon A tiempo completoAgent de Voyage Référence : Etablissement : Nancy Domaine : Bachelor Tourisme Type de poste : Agent de Voyages Type de contrat : Stage Secteur : Agence de Voyages Localisation : Ténérife Dans le cadre de notre Formation , notre Ecole Tunon recherche pour l’une de nos...
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Agent de Voyage
hace 4 semanas
Santa Cruz de Tenerife, España Ecole Internationale Tunon A tiempo completoDans le cadre de notre Formation Bachelor Voyages, notre Ecole Tunon recherche pour l’une de nos entreprises partenaires :un(e) Agent de Voyages à l'internationalVotre mission sera de renseigner les clients et de les aiguiller sur leur choix de voyages : Profil savoir Optimiser et développer le portefeuille clients espagnol.Etre à l'aise avec les...
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Retreat Reservation Agent
hace 1 mes
l'Alfàs del Pi, Alicante provincia, España La Crisalida Retreats A tiempo completoReservations Job offer La Crisalida Retreats is a health and wellbeing retreat located in the quiet seaside town of Albir, near Alicante. We offer guests from all over the world a superb all-inclusive retreat experience in our quiet and welcoming centre. La Crisalida Retreats offers a holistic approach to health and wellbeing through our programme of...
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Reservations Agent
hace 1 mes
Santa Cruz de Tenerife, España Melia Hotels International A tiempo completo“El mundo es tuyo con Meliá” Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Es saber que has empezado uno de los viajes más...
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Welcome Desk Agent
hace 4 semanas
Santa Eularia Des Riu, España Marriott International, Inc A tiempo completo**Número de Empleo** 24031247 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **ABOUT THE PROPERTY** The new W Ibiza...
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Welcome Desk Agent-Front Desk
hace 2 semanas
Santa Eulària des Riu, España W Hotels A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation W Ibiza, Carrer Ricardo Curtoys Gotarredona, , Santa Eulalia del Rio, Baleares, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management ABOUT THE PROPERTY The new W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city’s popular...
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Operations Agent
hace 1 semana
Santa Cruz de Tenerife, España Tui A tiempo completoABOUT THE JOBYou ensure all reservations are managed in detail and suppliers receive them on time. Monitor that the terms and conditions of excursions meet the quality and operations standards agreed. Overseeing Operation during excursion day and Support, gather and feedback information of any incidents or accident that may occur. Managing and loading all...
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Operations Agent
hace 1 semana
Santa Cruz de Tenerife, España TUI A tiempo completoABOUT THE JOB You ensure all reservations are managed in detail and suppliers receive them on time. Monitor that the terms and conditions of excursions meet the quality and operations standards agreed. Overseeing Operation during excursion day and Support, gather and feedback information of any incidents or accident that may occur. Managing...
