Product Launch Engineer, Robotics
hace 3 días
col-wideJob Description:
Job summaryAre you inspired by invention Are you passionate about your customers Is problem solving through teamwork in your DNA Do you like the idea of seeing how your work impacts the bigger picture Answer yes to any of these and youll fit right in here at Robotics (AR).Robotics is seeking a talented and motivated Product Launch Engineer (PLE) who will be part of the AR Product Launch team focused on seamlessly delivering strategic product initiatives to the field.The PLE will support new product launch activities aimed at improving the efficiency and lowering the cost of Amazons next-generation Fulfillment and Sort Centers.This position assists the Product Launch Manager in coordinating, communicating, and managing launch activities and for serving as liaison between site Operations, as well as various internal AR organizations.This role will require the ability to work cross functionally, build relationships, analyze data and capture the voice of the customer.If you are an innovative, hands on, and solutions-oriented Operations Engineer with strong problem-solving skills, and excellent communication skills we want to talk with you.Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe.Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance and safety practices are followed for new systems under test.Coordinate Robotics staff for new product introduction while onsite.This includes system delivery, install, initial checkout, and data collection.Partner with Program Managers and Development Leads to troubleshoot issues quickly and maintain launch plans in a dynamic work environment.Capture and synthesize the Voice of the Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and lead the triage efforts with product development.Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners.Assist the training manager in organizing, delivering and improving the relevant product training materials.Support cross functional launch retrospectives to incorporate lessons learned into future launch plans.Basic qualifications Bachelors degree in a Technical Field (Engineering/Computer Science/Mathematics) is preferable but not mandatory 2- years of Project Management or Product Management experience 2- years of Operations Engineering, Operations Management, Process Engineering or similar experience Experience communicate effectively with technical and non-technical individuals Experience working with a cross functional teamsPreferred qualification Understanding of warehouse fulfillment and sortation operations and logistics 2- years of Operations Engineering or Operations Management experience within an Fulfillment Center, or similar e-Commerce Distribution center Track record for delivering complex technology product launches with aggressive schedules and scarce resources Strong data analytical skills and proven experience developing and using tools to analyze large data sets to drive decisions Excellent written and oral communication skills Strong organizational skillsAmazon is an equal opportunities employer.We believe passionately that employing a diverse workforce is central to our success.We make recruiting decisions based on your experience and skills.We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for.
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