Continuous Improvement Lead

hace 2 meses


Barcelona, España Iaggbs A tiempo completo

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world's leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.
We provide world-class procurement, finance and IT services to IAG's operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.
Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group. The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin.
Job Description Continuous Improvement Lead support the implementation of Continuous Improvement (Lean Excellence) in Krakow. The role will support the team of continuous improvement experts and will ensure Lean Excellence gets embedded in the culture and the DNA of our people and their mindset and lead our organizations to next levels in our Lean Excellence Maturity model.
The team will build Lean capabilities in GBS by providing training on both Lean and Six Sigma, similar to Yellow Belt and Green Belt level and embedding this in the standard onboarding process of new people. On top of that you will be optimizing processes along the value stream, by means of waste elimination, reducing non-value added activities, simplification, standardization, automation and digitalization.
The Continuous Improvement Lead will coach subject matter experts in GBS as well as during kaizen events, value stream mapping exercises etc. and ensure best practices are shared across the organization.
Accountabilities
Work with Management Team members and other Finance stakeholders to define process improvement priorities
Oversee a number of improvement initiatives to improve performance key metrics, generate savings and add business value.
Identify the improvement needs and take the initiative whilst ensuring the usage of the correct continuous improvement standards
Support the determination of knowledge and competence gaps and deliver training either directly or via internal or external experts
Lead complex regional Process Improvement projects as well initiatives
Create a strong continuous improvement culture within the GBS
Manage and coach staff to complete continuous improvement projects and initiatives
Maintain consistent lean behaviors and coach project team members on the lean behaviors
Communicate the lean vision to all stakeholders
Ensure initiation of Value Stream Maps and manage improvements and maintenance
Capture, document and share best practice, transferring knowledge across deployment sites
Support and monitor the Lean maturity progression and exit of the LMM phases
Maintain a self-learning organization with room for development of people
Ensure sufficient focus on innovation and automation in this digital era
Train and coach GBS in daily management and problem solving, understanding root causes of issues, implementing countermeasures and embedding the new way of working.
Be the Lean Champion
Qualifications Minimum a Master's degree and 5-7 years of working experience of which 5+ years of related experience
A background in amulti site, multinationalsetting with a focus on Lean implementation, directing andtracking multiple projects at varying stages on different sites
Pro-active attitude with analytical and very good communicative capabilities .
Change management skills are of the outmost importance
Proficient level of English language is essential
Certified Lean Six Sigma Green Belt /Black Belt
Experience with managing continuous improvement and usage of Lean tools
Experience in shared services or supply chain
Experience with various problem-solving tools
Experience with team management and demonstrated project management skills
Prior experience of financial processes and controls is preferabe
Experience in facilitating workshop and coaching/ mentoring activities
Able to work at every level of the organization, from people the work floor to senior managers
Ability to influence and motivate large diverse teams to embrace and deliver sustained operational improvement
A strong passion for Lean
Passion and sense of urgency for executing performance improvement projects
Excellent communication and networking skills
Change agent (mindset and capabilities)
Team player, motivator and highly energetic and able to energize and motivate others
Good analytical skills
Delivering on commitment
Advanced coaching and teaching skills;
Ability to coach and motivate Lean Champions and Subject Matter experts in GBS

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