Senior Orient Express Cc Operations Manager
hace 1 mes
.Senior Orient Express CC Operations Manager We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. At the Accor Global Reservation Centre, we offer memorable experiences to our clients. We are an international team helping guests offer them the best experience when making a reservation with Orient Express. About Orient Express Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within the Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Job Description Job Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for managing sales & operations for Orient Express and lead to success a Global team of Luxury Travel Consultants to offer the best Guest Experience across our different products. What you will be doing: Champion Accor's Culture, Mission, Vision and Values Leading the OE global Contact Centre team to ensure they achieve their targets in sales and quality Ensuring that the high level of service and the quality approach are delivered by all Participating in the recruitment, development, and growth of the Orient Express Contact Centre Operations team Establishing clear and smart objectives Ensuring that the global team has all the support and necessary training to provide a luxurious experience Defining KPI and SLA in both Quality and Performance with the Site Director Being responsible for the Workforce Management Participating in the update and improving the existing procedures and policies Reporting on the activity and productivity Actively participating with the Site Director in the preparation of the department Annual Budget and Strategic Plan Deploying and organizing new projects in accordance with strategy Ensuring the smooth coordination of the operations Building and maintaining stakeholder relationships
-
Senior Orient Express Cc Operations Manager
hace 4 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024 Ofertas de empleo Senior Orient Express CC Operations Manager ID: 133293 6 Senior Orient Express CC Operations Manager, Barcelona Salario: a convenir Job Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible...
-
Senior Orient Express Cc Operations Manager
hace 4 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024 Ofertas de empleo Senior Orient Express CC Operations Manager ID: 133293 6Senior Orient Express CC Operations Manager, Barcelona Salario: a convenirJob Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible...
-
Senior Orient Express Cc Operations Manager
hace 4 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024Ofertas de empleo Senior Orient Express CC Operations ManagerID: 133293 6Senior Orient Express CC Operations Manager, BarcelonaSalario: a convenirJob Purpose:Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor Brazil A tiempo completo.Senior Orient Express CC Operations Manager We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. Our purpose is to pioneer the art of...
-
Senior Orient Express CC Operations Manager
hace 4 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024Ofertas de empleo Senior Orient Express CC Operations ManagerID: 133293 6Senior Orient Express CC Operations Manager, BarcelonaSalario: a convenirJob Purpose:Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for...
-
Senior Orient Express CC Operations Manager
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024Ofertas de empleo Senior Orient Express CC Operations ManagerID: 133293 6Senior Orient Express CC Operations Manager, BarcelonaSalario: a convenirJob Purpose:Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for...
-
Senior Orient Express CC Operations Manager
hace 4 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 15.11.2024. Actual hasta: 29.11.2024 Ofertas de empleo Senior Orient Express CC Operations Manager ID: 133293 6 Senior Orient Express CC Operations Manager, Barcelona Salario: a convenir Job Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor Brazil A tiempo completo.Senior Orient Express CC Operations ManagerWe are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.Our purpose is to pioneer the art of responsible...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor A tiempo completo.Senior Orient Express CC Operations ManagerWe are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.At the Accor Global Reservation Centre, we offer...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor A tiempo completoSenior Orient Express CC Operations ManagerWe are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.At the Accor Global Reservation Centre, we offer...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor A tiempo completoSenior Orient Express CC Operations ManagerWe are Accor.We are a worldwide Augmented Hospitality leader.We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections emotions for our guests, nurturing real passion for service and achievement beyond limits.At the Accor Global Reservation Centre, we offer...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor A tiempo completoSenior Orient Express CC Operations Manager We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.At the Accor Global Reservation Centre, we offer...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor Brazil A tiempo completoSenior Orient Express CC Operations ManagerWe are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.Our purpose is to pioneer the art of responsible...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accor Brazil A tiempo completoSenior Orient Express CC Operations ManagerWe are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.Our purpose is to pioneer the art of responsible...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España AccorCorpo A tiempo completo**Company Description** We are Accor.** **We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. Our purpose is to pioneer the art of responsible hospitality,...
-
Senior Orient Express Cc Operations Manager
hace 1 mes
Barcelona, España Accorcorpo A tiempo completoJob Description Job Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for managing sales & operations for Orient Express and lead to success a Global team of Luxury Travel Consultants to offer the best Guest Experience across our different products...
-
Senior Orient Express CC Operations Manager
hace 1 mes
Barcelona, España AccorCorpo A tiempo completoJob DescriptionJob Purpose: Based in our office in Barcelona, and reporting to the Site Director, the Senior Orient Express Contact Centre Operations Manager will be responsible for managing sales & operations for Orient Express and lead to success a Global team of Luxury Travel Consultants to offer the best Guest Experience across our different products...
-
Luxury Travel Operations Leader
hace 4 semanas
Barcelona, Barcelona, España AccorCorpo A tiempo completoAt AccorCorpo, we are seeking an exceptional Senior Orient Express CC Operations Manager to lead our Global Contact Centre team in delivering unparalleled luxury experiences to our esteemed clientele.Company OverviewWe are a renowned leader in the hospitality industry, committed to excellence and innovation. Our company values creativity, teamwork, and...
-
Luxury Travel Operations Manager Lead
hace 2 semanas
Barcelona, Barcelona, España Accor A tiempo completoAccor: A Leader in Augmented Hospitality">We are Accor, a worldwide hospitality leader with over 230,000 experts dedicated to creating unforgettable experiences for our guests. Our commitment to innovation and excellence has made us the choice of discerning travelers.">About Orient Express">Orient Express is an iconic brand steeped in history and loved by...
-
Operations Manager
hace 1 mes
Barcelona, España Europe Express A tiempo completo**About Us**: Europe Express is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and...
