Customer Success Manager
hace 2 semanas
We are looking for an experienced Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the CRO expert guiding the customer through the best practices & learnings. This position will cover clients in the Spain/Italy/LATAM/Portugal markets. Note: This candidate must speak Italian & Spanish fluently, with a working proficiency in English. What you will do:Be responsible for the management of a customer portfolio following implementationHelp build loyalty by creating an excellent relationship with existing customersUndertake operational and methodological training for major accountsSupport clients in creating and implementing tests and personalization campaignsAnalyze and identify new areas for optimization following data analysis. Previous experience with CRO tools is a plus (ABTasty, Content Square, Optimize, Optimizely, Kameleoon, VWO, etc...)Maximize your portfolio's expansion while minimizing churn and contractionHelp the Sales team with the onboarding of new clients (POCs, technical support, determining the most suitable solution for the customer, presentation of products and services)What we're looking for:University degree in Business, Economics, IT or MarketingMinimum of 3 years working experience in a related digital fieldExcellent verbal and written communication skills in EnglishAnalytical thinker who is able to translate complex data into profitable testing ideasMinimum knowledge of CSS and HTML is required. Javascript is a plusStrong soft skills: energetic, enthusiastic, self-motivated, open-mindedAbility to travelNative in Spanish & Italian, working proficiency in EnglishWhat we offer:Flexible remote policy: 3 days per weekA fair and competitive salary packageEmployee Stock Ownership planTrainings programsAn equipment budget of 240 euros to work comfortably from homeSeminar and team buildings
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Customer Success Manager
hace 7 días
Madrid, España Enghouse A tiempo completoWe’re on the hunt for a high-energy, results driven **Customer Success Manager** to add to our rapidly growing team! **Who we are**: **The Role and What You’ll Do**: The role of the Sales Customer Success Manager is to enable our customers to be successful with our product suite and achieve their desired outcomes by driving product and new feature...
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Customer Success Account Manager
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Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Manager
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Madrid, España ThetaRay A tiempo completoMadrid, Spain Intermediate Full-time**DESCRIPTION**: - ThetaRay is the leading provider of AI-based Big Data analytics. We are dedicated to helping financial organizations combat financial crimes through money laundering and facilitating malicious crimes such as terrorist financing, narco-trafficking, and human trafficking which negatively impact the...
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Customer Success Manager: Converged Comms
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Madrid, España Microsoft A tiempo completo**Do you want to j**o**in an international team that empowers customers to accelerate business value through differentiated customer experiences? **As a member of the Customer Experience & Success (CE&S) organization, you will be part of a global team, working to leverage Microsoft’s products, services, and partnerships to drive customer success. **This is...
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Customer Success Manager
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Madrid, España Morningstar A tiempo completo**About the role**: We are looking for a Customer Success Manager who wants to push themselves in a career in Financial Services. The Customer Success Manager will manage Morningstar Direct clients in Spain and Portugal from Madrid. In this position your responsibilities will evolve with the role, commensurate with success. Along with providing top-tier...
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Customer Success Manager
hace 3 semanas
Madrid, España GE HealthCare A tiempo completoJob Description SummaryAs a Customer Success Manager, you own and manage strategic relationships at the C-Suite level across GE Healthcare Digital, ensuring customer success and satisfaction. You will serve as a strategic and trusted advisor and the primary point of contact for the accounts you lead. You have knowledge of GE Healthcare Digital complete...
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Activate Customer Success Manager
hace 6 días
Madrid, España NielsenIQ A tiempo completo**Job Description**: **About Job**: NielsenIQ Activate is our newly acquired loyalty, personalisation & retail media solution, enabling to create a new success model between retailers, their shoppers and their suppliers. This role allows creating a new model of success between retailers, their buyers and their suppliers through the new platform. You will...
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Senior Technical Customer Success Manager
hace 1 semana
Madrid, España Ab Tasty, Inc A tiempo completoWe are looking for a senior Technical Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the...
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Customer Success Manager
hace 2 semanas
Madrid, España Skeepers A tiempo completoSkeepers is the European leader in shopper engagement solutions.We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our...
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Customer Success Manager
hace 3 semanas
Madrid, España Skeepers A tiempo completoSkeepers is the European leader in shopper engagement solutions.We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our...
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Junior Customer Success Manager
hace 5 días
Madrid provincia, España Jampp A tiempo completoWe are looking for an outstanding **Junior Customer Success Manager **to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal...
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Customer Success Manager 2
hace 6 días
Madrid, España Equinix A tiempo completoCustomer Success Manager 2 Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform...
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Customer Success Manager
hace 2 semanas
Madrid, España MongoDB A tiempo completoThe role:We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services.Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new...
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Customer Success Manager
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Madrid, España Enghouse A tiempo completoEnghouse Interactive is looking for a **Customer Success Manager** for Spain with +5 years of experience in account management specialized in the technology sector being a differentiator in the contact center world. **Who we are**: Enghouse Interactive (EI), a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of video...
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Customer Success Manager
hace 3 semanas
Madrid, España OPINATOR A tiempo completoDescription Imagine working in a successful high growth technology company for large well-known national and international clients. OPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing that are changing the way in which major companies interact with their digital customers...
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Growth Customer Success Manager with Italian
hace 6 días
Madrid, España Babel Profiles S.L A tiempo completoDo you want to be part of an innovative and dynamic technological company that's a leader in the market? Would you like to work with a team that values transparency, dedication, customer satisfaction, teamwork, and resourcefulness? Do you like the flexibility of working in a hybrid model, in Madrid? If so, we'd like to talk to you! Our client is a SaaS...
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Senior Customer Success Manager
hace 7 días
Madrid, España OneTrust A tiempo completo**Strength in Trust**: At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG. **The Challenge**: We are looking for a **Senior Customer...
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Portfolio Customer Success Manager
hace 2 días
Madrid, España OneTrust A tiempo completo**Strength in Trust**: At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG. **The Challenge**: We are looking for a **Portfolio**...
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Customer Success Manager
hace 6 días
Madrid, España NCR Atleos A tiempo completoThe Customer Services Manager (COL) requires a high degree of skill in relationship management, analysis, and leadership as a customer facing services executive position focused on building long-term partnerships with NCR clients. The ESM is responsible for the operational health of their customer(s) and delivery excellence across NCR. You will lead customer...
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Growth Customer Success Manager with Italian
hace 3 semanas
Madrid, España Babel Profiles S.L A tiempo completoDo you want to be part of an innovative and dynamic technological company that's a leader in the market? Would you like to work with a team that values transparency, dedication, customer satisfaction, teamwork, and resourcefulness? Do you like the flexibility of working in a hybrid model, in Madrid? If so, we'd like to talk to you! Our client is a SaaS...