Relationship Manager |

hace 1 mes

Barcelona, España Importante Empresa A tiempo completo

.Relationship ManagerLocation: Barcelona - HybridCompetitive Salary + Progression Opportunities + Training & Development + Competitive Company Pension + Award Winning Employee Share Plan + 23 Days Holiday + Bank Holidays + Flexible Working CultureWe give you a world of potential. The Relationship Manager will be expected to independently manage large and complex client relationships by effective relationship management techniques while also identifying, capturing, and maximising all revenue opportunities.A role you will loveAccountable for building and maintaining relationships with client portfolios and internal stakeholders. Ability to work in a high-performance culture and to drive quality across the team. The role also requires ability to navigate the organisation effectively at all levels. Establish credible relationships with Clients with regular scheduled meetings in place; retain 100% of clients.Upsell and cross sell both in new and existing business.Key ResponsibilitiesManage client actions and deliver resolutions to issues, through creative solutions and service excellence, meeting your client portfolios expectations and satisfaction.Proactively identify and maximise all existing and new revenue opportunities and associated EBITDA.Design, develop and deliver professional presentations both internally and externally.Compile and deliver well-structured financial analysis and costings, identifying trends.Support colleagues to ensure completion of core governance and procedures to maintain compliance and regulatory responsibilities.Maintain customer information as required for internal analysis.Actively identify opportunities for efficiencies, solutions and synergies within the group and wider business.What will you bring to the role?You'll be working with numerous stakeholders, and resolving conflicting interests, when necessary, while maintaining the integrity of our product, therefore a natural aptitude for building and managing relationships is required.Other key Skills & ExperienceResults orientated/professional best practice approach.Highly Analytical.Highly numerate - design costing plans and models.Experience of Risk Management.Experience of Project Management.Experienced Negotiation/ Influencing skills.Strong leader and ability to drive initiatives.Effectively represent Relationship Management within the organisation providing education and upskilling to a range of colleagues.Educated to degree level or equivalent.Institute of Chartered Secretaries Association (ICSA) qualified (desirable).Certified Equity Professional CEP (1,2 or 3) (desirable).Travel will be required in this role. This is a fantastic opportunity to join an ambitious market leading company with an extensive global footprint, offering excellent progression routes, variety, and plenty of opportunities to upskill yourself

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