Junior Customer Service Specialist
hace 4 semanas
.We are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain.This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and post-processing. The ideal candidate has excellent communication and people skills, as well as an interest and desire to evolve in a fast-growing technology company.There are two positions available, one for our desktop (PIX4Dmatic, PIX4Dsurvey, and PIX4Dmapper) and one for our mobile (PIX4Dcatch) applications. Relevant backgrounds include photogrammetry, geomatics, CAD software and/or land surveying, RTK technology, and drone piloting.ResponsibilitiesMaster Pix4D's products and solutions and stay up to date on improvements.Respond promptly and professionally to customer inquiries and provide technical assistance services mainly using our ticketing system or in-person interactions.Assist customers by answering promptly and professionally to inquiries with accurate information on a wide range of topics (products or services, pricing, and features), mainly using our ticketing system or in-person interactions.Provide technical assistance and troubleshooting for customers, diagnosing and resolving issues, and escalating complex problems to product teams. Stay informed on product updates and specifications to deliver accurate support.Gather and analyze feedback from customers regarding their experiences, challenges, and suggestions for improvement, and provide insights and recommendations to drive continuous improvement initiatives and enhance the overall customer experience.Update and maintain Pix4D's online documentation to ensure accuracy and clarity, aligning with the latest product features and support guidelines. Collaborate with product and technical teams to gather information, regularly review and revise content to reflect updates, and provide users with reliable resources.Work closely with other Support experts in different Pix4D teams and offices.Propose and implement initiatives that improve the customer experience and help the team scale up.Minimum RequirementsProven knowledge in the field of Geodesy, Photogrammetry, Geomatics, or similar.Proficiency with technology and software applications, being comfortable using software tools and online learning platforms.Excellent verbal and written communication skills for effectively interacting with customers, handling technical support tickets, and an ability to communicate clearly, concisely, and professionally across various communication channels.Strong empathy and patience for effectively addressing customer inquiries, concerns, and issues, an ability to listen attentively, empathize with customers' perspectives, and remain calm and composed in challenging situations
-
Customer Service Specialist
hace 4 semanas
Madrid, España Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
-
Customer Service Specialist
hace 7 días
Madrid, España Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
-
Customer Service Specialist
hace 4 semanas
Madrid, Madrid, España Zentiva Group A tiempo completoCustomer Service Specialist Role OverviewAs a Customer Service Specialist at Zentiva Group, you will be responsible for ensuring effective customer service and playing a key role in the company's customer care department. Your primary objective will be to find answers to customer doubts and questions, process orders efficiently, and guarantee timely...
-
Junior Customer Support Specialist
hace 4 semanas
Madrid, España Cross Border Talents A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta.In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively.This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from either...
-
Customer Service Specialist
hace 3 semanas
Madrid, España Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent....
-
Junior Customer Service Specialist
hace 1 mes
Madrid, España Pix4D A tiempo completo.We are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain. This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and...
-
Customer Service Specialist
hace 4 días
Madrid, Madrid, España Nutreco A tiempo completo**Job Overview**Nutreco seeks a skilled Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide timely and accurate responses to customer inquiries regarding...
-
Junior Customer Support Specialist
hace 3 semanas
Madrid, España buscojobs España A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...
-
Junior Customer Support Specialist
hace 3 semanas
Madrid, España buscojobs España A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...
-
Junior Customer Service Specialist
hace 1 mes
Madrid, España Pix4D A tiempo completoWe are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain.This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners.You will solve related issues with data acquisition, processing, and...
-
Dutch Speaking Customer Service Specialist
hace 4 semanas
Madrid, Madrid, España Parts Europe Gmbh A tiempo completoJob Title: Dutch Speaking Customer Service SpecialistAbout the Role: We are seeking a highly skilled and motivated Dutch speaking customer service specialist to join our team at Parts Europe GmbH.Your Key Responsibilities: As a customer service specialist, you will be the primary point of contact for our B2B customers in Italy. Your duties will...
-
Junior Customer Service Specialist
hace 3 semanas
Madrid, España buscojobs España A tiempo completoWe are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain.This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and...
-
Junior Customer Service Specialist
hace 3 semanas
Madrid, España buscojobs España A tiempo completoWe are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain. This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and...
-
Junior Customer Service Specialist
hace 1 mes
Madrid, España Pix4D A tiempo completoWe are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain.This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and...
-
Junior Customer Service Specialist
hace 1 mes
Madrid, España Pix4D A tiempo completoWe are looking for two Junior Customer Service Specialists (flexible working time and partial remote work possible) to join our growing team in Madrid, Spain.This role requires you to become an expert on our Pix4D products and provide technical support to customers and partners. You will solve related issues with data acquisition, processing, and...
-
Healthcare Customer Service Specialist
hace 3 días
Madrid, Madrid, España Cigna A tiempo completoCigna Healthcare is an advocate for better health through every stage of life. As a healthcare customer service specialist, you will be at the forefront of guiding customers through the healthcare system, empowering them to make informed decisions about their well-being. This role requires excellent communication skills, the ability to work under pressure,...
-
Customer Service Quality Assurance Specialist
hace 3 días
Madrid, Madrid, España Msx International Inc. A tiempo completo**About Msx International Inc.**We are a leading international company with a global vision of the automotive sector, providing services to customers, suppliers, consultants, and dealers.**Job Title:** Customer Service Quality Assurance Specialist**Salary:** $60,000 - $80,000 per yearJob Description:The Quality Assurance Specialist is responsible for...
-
Customer Service Training Specialist
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoWe are seeking a skilled Customer Service Training Specialist to join our team at Wibit Consulting & Services in Riga, Latvia.About the RoleThis is a full-time position that requires near-native Swedish language skills and fluent English writing and speaking abilities. The ideal candidate will have experience in handling customer service programs, excellent...
-
Customer Service Specialist
hace 4 meses
Madrid, España International Paper A tiempo completoCustomer Service Specialist Ubicación: MadridDepartamento/Área: Customer ServiceLas Funciones Que Realizarás: Ser un líder en Seguridad y promotor de Avanzando con el Estilo IP.Recibir pedidos de clientes.Ingresar los pedidos de los clientes en el sistema ERP de manera oportuna, tanto Fabricación contra pedido como Fabricación contra stock.Enviar acuse...
-
Customer Service Specialist
hace 3 semanas
Madrid, España International Paper A tiempo completoCustomer Service Specialist Ubicación: Madrid Departamento/Área: Customer Service Las Funciones Que Realizarás: Ser un líder en Seguridad y promotor de Avanzando con el Estilo IP. Recibir pedidos de clientes. Ingresar los pedidos de los clientes en el sistema ERP de manera oportuna, tanto Fabricación contra pedido como Fabricación contra stock. Enviar...
