Technical Support Specialist

hace 2 meses


Ciudad Real, España Innovatia Inc. A tiempo completo

.Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the world's most successful Fortune 500 and Fortune 1000 companies.The Technical Support Specialist will be responsible for managing, supporting, and troubleshooting Microsoft Teams and related Microsoft 365 services. This role ensures the stability, performance, and security of collaboration tools while providing second-level support to end users and handling escalations from the first-line support team.Location: Remote CanadaEmployment Type: Regular Full-timeKey Responsibilities:Strategically plan, design, deploy, and provide ongoing support for Microsoft Teams Phone, ensuring seamless functionality.Design and implement Direct Routing on Session Initiation Protocol (SIP) Trunks, Session Border Controllers, and telephony architecture to optimize Microsoft Teams Voice deployment.Deliver technical user support for escalated incidents, promptly resolving system/application issues to minimize downtime.Develop high-level Microsoft Teams architecture designs and guidance to guarantee the success of Microsoft Teams Voice deployment.Offer strategic direction on product enhancements, system integration, and overall improvements to the telephony infrastructure.Keep key stakeholders informed of challenges and mitigation strategies, demonstrating effective communication skills.Tactfully communicate difficult or sensitive information and escalate issues in a timely and appropriate fashion.Create and update comprehensive documentation for system parameters, logical/physical topologies, standards, and procedures.Effectively communicate with project managers, direct management/team members, and cross-functional team members via email, instant messaging, or face-to-face interactions.Troubleshoot Microsoft Teams device login issues to ensure a smooth user experience.Required Skills & Experience:Bachelor's degree in computer science or related field (or equivalent work experience).Experience in a Level 2 or similar IT support environment.5+ years of experience that is directly related to the duties and responsibilities specified.Experience with Microsoft Teams, Skype for Business Online/OnPrem, Enterprise Voice/Unified Communication (SBC, VoIP, PBX).Proficient in Microsoft Teams, Microsoft 365, PowerShell, Microsoft infrastructure, Active Directory, VOIP platform, IP, SMTP troubleshooting, and Exchange messaging.Experience in deploying and configuring Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans



  • Ciudad Real, Ciudad Real, España Innovatia Inc. A tiempo completo

    Job Title: Technical Support Specialist for Microsoft TeamsLocation: Remote CanadaEmployment Type: Regular Full-timeAbout the Role:The Technical Support Specialist for Microsoft Teams will be responsible for managing, supporting, and troubleshooting Microsoft Teams and related Microsoft 365 services. This role ensures the stability, performance, and security...


  • Ciudad Real, España Innovatia Inc. A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España buscojobs España A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España Innovatia Inc. A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España buscojobs España A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España buscojobs España A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España Innovatia Inc. A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, España Innovatia Inc. A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    About KBRKBR is a leading provider of professional services and technology solutions for the government and private sectors. Our team has extensive experience in delivering high-quality services to clients worldwide.Job SummaryWe are seeking a highly skilled Technical Field Specialist to join our team in Spain. The successful candidate will be responsible...


  • Ciudad Real, Ciudad Real, España Trouw Nutrition A tiempo completo

    About the JobWe are seeking a skilled Maintenance Operations Specialist to join our team at Trouw Nutrition. As a key member of our production/technical department, you will be responsible for carrying out maintenance and repair work on electrical and/or mechanical installations or equipment to ensure the optimal running of production.Key...


  • Ciudad Real, España Kbr A tiempo completo

    .Title: UABOS Spain: Materials SpecialistBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal...


  • Ciudad Real, España Kbr A tiempo completo

    Title: UABOS Spain: Environmental SpecialistBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal...


  • Ciudad Real, España Trouw Nutrition A tiempo completo

    .The Maintenance Technician carries out maintenance and repair work to electrical and/or mechanical installations or equipment (such as production machinery, rotating equipment, electrical installations, transport systems, buildings, facilities, and constructions), so that technical assignments are carried out on time, safely, and according to specifications...


  • Ciudad Real, España Nutreco A tiempo completo

    .The Maintenance Technician carries out maintenance and repair work to electrical or/and mechanical installations or equipment (such as production machinery, rotating equipment, electrical installations, transport systems, buildings, facilities and constructions), so that technical assignments are carried out on time, safely and according to specifications...


  • Ciudad Real, España Kbr A tiempo completo

    .Title: UABOS Spain: Lead Assistant, Scheduling/PlannerBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support,...


  • Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    Job Summary: We are seeking a skilled Maintenance Coordinator for War Reserve Materiel to join our team at KBR. This role will involve scheduling and coordinating maintenance and inspections of equipment and assets, as well as tracking and reporting status through various systems. The ideal candidate will have a strong background in logistics, maintenance,...

  • Uabos Spain: Mechanic

    hace 3 meses


    Ciudad Real, España Kbr A tiempo completo

    .Title: UABOS Spain: MechanicBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal operations, safety...


  • Ciudad Real, España Kbr A tiempo completo

    Title: UABOS Spain: Lead Assistant, Scheduling/PlannerBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support,...

  • Structural Engineer

    hace 6 días


    Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    **Company Overview**KBR is a leading provider of engineering and construction services, delivering innovative solutions to the U.S. military and other government agencies.Salary: $60,000 - $80,000 per year (based on industry standards for structural engineers in Spain)Job Description:We are seeking an experienced Structural Engineer to join our team at Moron...


  • Ciudad Real, España Kbr A tiempo completo

    .Title: UABOS Spain: Maintenance TechnicianBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal...