Customer Success Manager

hace 5 meses

Barcelona, España Noatum Holdings A tiempo completo

Descripción

Noatum es una multinacional líder en servicios marítimos, logísticos y portuarios reconocida por sus más de 50 años de actividad, su excelencia en el servicio y su personal especializado.

Noatum ofrece servicios tanto a armadores y operadores de buques como a exportadores e importadores y se encuentra presente en 26 países contando con una sólida presencia en Norte América, Sudamérica, Europa, Norte de África, Golfo Arábigo y Asia.

En la actualidad contamos con más de 2.800 colaboradores/as que con su entrega y dedicación contribuyen en su día a día a que Noatum sea uno de las empresas más reconocidas de su sector.

Desde Noatum te animamos a que te unas a nuestro proyecto

Actualmente buscamos incorporar a un/a Customer Success Manager con experiência previa demostrable. Se ubicará en nuestras oficinas de BCN - Autoterminal.

**Principales funciones**:

- Óptima gestión de las peticiones de los clientes aportando soluciones a medida de sus necesidades logísticas en transporte de carga rodada (vehículos) y asegurando la satisfacción en todo el proceso en cuanto a plazos, calidad de entrega y rentabilidad de la operación.
- Correcta atención a los transportistas que intervienen en el proceso de retirada de vehículos una vez llegan a la terminal.
- Correcta gestión de las formalidades aduaneras de nuestros clientes.
- Servicio de excelencia en el centro técnico donde se realizan servicios de valor añadido a los vehículos.
- Eficientar las diferentes áreas implicadas en el servicio: Key Account Manager, atención a transportistas, aduanas y el Centro Técnico para garantizar un servicio de excelencia y valor añadido a nuestros clientes.
- Establecer y supervisar los indicadores clave de rendimiento (KPI) en los procesos de aduanas, atención a transportistas y servicios técnicos, logrando identificar y resolver desviaciones en el servicio específico del puerto tales como tiempo de realización de los servicios, número de entregas y producción diaria entre otros.

**Se ofrece**:

- Posición estable.
- Formación continuada gracias a nuestra Universidad Corporativa.
- Tarde libre el día de tu cumpleaños.
- Excelente ambiente de trabajo en un entorno multidisciplinar y multicultural.
- En Noatum garantizamos la igualdad y no discriminación por razón de sexo, raza, religión, discapacidad, género, edad y orientación sexual en nuestros procesos de selección, para obtener un mejor aprovechamiento de las capacidades de las personas en toda su diversidad, evitando cualquier tipo de discriminación._

Requisitos mínimos
- Experiência de 5 años en operaciones logísticas portuarias o plantas de producción o almacenes.
- Titulación en Ingeniería Industrial o campo similar, con enfoque en logística portuaria.
- Inglés B2.
- Se valora formación en gestión de proyectos.

**Skills**:

- Capacidad analítica.
- Habilidad para trabajar en un entorno dinámico.
- Capacidad de mejora continua para eficientar las operaciones logísticas del puerto.
- Capacidad de organización y planificación.
- Capacidad de resolución de problemas.
- Orientación al cliente.
- Visión estratégica.
- Creatividad e innovación.
- Proactividad.
- Orientación a resultado.

Detalles
- CATEGORÍA
- Compras, logística y almacén
- SUBCATEGORÍA
- Distribución y logística
- SECTOR
- Transporte y mensajeria
- JORNADA LABORAL
- Completa
- NIVEL PROFESIONAL
- Empleado
- DEPARTAMENTO
- Transporte

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Hp A tiempo completo

    Job Description for Customer Success ManagerHP is a global technology company with a strong presence in over 170 countries. We provide innovative solutions to help people and businesses succeed. As a Customer Success Manager, you will play a critical role in implementing our pricing tool and ensuring customer satisfaction.Key Responsibilities:Build and...

  • Customer Success Manager

    hace 4 meses

    Barcelona, España Kantox A tiempo completo

    We are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...

  • Customer Success Manager

    hace 6 meses

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 6 meses

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Altruistiq A tiempo completo

    .Altruistiq is an enterprise SaaS that enables the world's leading consumer packaged goods companies to have a positive impact on the world. Our platform underpins a growing suite of applications and services and has rapidly emerged as a category leader in environmental sustainability. We are building a world class Customer Success team to help our customers...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Altruistiq A tiempo completo

    .Altruistiq is an enterprise SaaS that enables the world's leading consumer packaged goods companies to have a positive impact on the world. Our platform underpins a growing suite of applications and services and has rapidly emerged as a category leader in environmental sustainability. We are building a world class Customer Success team to help our customers...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    .We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 2 meses

    Barcelona, España Altruistiq A tiempo completo

    This is a fast-paced startup environment, and we expect our Customer Success Managers to be able to support the customer journey from end to end. We will be honest: this role will be demanding, and at times highly stressful. It also promises to be uniquely rewarding for those that meaningfully contribute to nurturing and growing customer accounts._ **The...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Landbot A tiempo completo

    .Landbot is the most powerful no-code chatbot builder.Our platform helps thousands of companies convert leads, capture data, and personalize customer journeys in real time.Core ValuesWe're on the lookout for a Customer Success Manager (English - Spanish) to join the Success team at Landbot. For a Customer Success Manager, it is all about guaranteeing that...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, España Clarivate A tiempo completo

    .We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 6 meses

    Barcelona, España Applied Software Technology A tiempo completo

    Spain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...

  • Customer Success Manager

    hace 8 meses

    Barcelona, España Graitec A tiempo completo

    About Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: In the Customer Success...

  • Customer Success Manager

    hace 2 meses

    Barcelona, España Guesty A tiempo completo

    .Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth while delivering the best value to guests. With a complete suite of...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 6 meses

    Barcelona, España Qlik A tiempo completo

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...