Cs Order Management Coordinator French Market

hace 4 semanas


Barcelona, España Affinity A tiempo completo

Description Your roleWe are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person team dedicated to active sales and ensuring exceptional service in the Order to Cash processes and customer service.What will you do?Provide comprehensive management of orders, billing, collections, and off-invoice promotions.Define and monitor sales and Order to Cash KPIs, proposing and executing improvement actions.Ensure customer satisfaction through all contact channels by implementing continuous improvements in service processes.Provide ongoing training on products and sales techniques, ensuring autonomy in daily operational management and effective issue resolution.Implement CRM actions, proactively call customers to identify opportunities, increase revenue, acquire new clients, and retain the existing portfolio.Work closely with sales, sales development, and logistics departments to improve operational efficiency and resolve issues promptly.What are we looking for?Desirable bachelor's degree in Business Management, Economics, or similar.Previous experience managing full Order to Cash cycle and doing active sales.At least 2 years managing an active sales call center and order to cash management.Desirable experience introducing operations in SAP and CRM.Excellent communication and leadership skills, with the ability to motivate and develop teams.Analytical skills with a proactive approach to problem-solving.Flexibility and adaptability to change and new ways of working.Fluent in FrenchWhat do we offer?Hybrid working modelFlexible working hoursTicket RestaurantsFully equipped GymBreakfast and fresh fruitAffinity University platform: Professional development opportunities for employees at different stages of their careers, acknowledging diverse career paths.Pet-friendly officeCelebrations & FunWe cultivate an inclusive culture that celebrates diversity.
We firmly believe that embracing various perspectives is integral to our company's success and the strength of our team.
That's why we are committed to providing equal opportunities for all.Our CompanyAffinity Petcare is more than an international petfood company.
For more than 50 years, we have been dedicated to nourishing healthy bonds between dogs, cats and people to make the world a better place.We are very proud of our innovative brands which include: Ultima, Advance, Brekkies, Nature's Variety, Nature's Menu, Natural Trainer, Libra and more.
Currently, we are over 1,800 professionals working for this purpose from Barcelona, Paris, Milan and Snetterton, as well as 4 production sites through which we supply the 70+ countries where our brands have a presence.So, what are you waiting for?
Join our team to leave your footprintWant to know more about us?Follow us on LinkedIn to get the newest updates and job opportunities.
You can also follow us on Instagram to learn more about life at Affinity and hear from our team.



  • Barcelona, España buscojobs España A tiempo completo

    Your role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing...


  • Barcelona, España Affinity A tiempo completo

    Description Your role We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...


  • Barcelona, España buscojobs España A tiempo completo

    Your role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing...


  • Barcelona, España buscojobs España A tiempo completo

    Your role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing...


  • Barcelona, Barcelona, España Affinity A tiempo completo

    Job SummaryWe are seeking an experienced Customer Service Coordinator to join our team in the French Market. This role will involve managing orders, billing, collections, and off-invoice promotions, as well as defining and monitoring sales and Order to Cash KPIs.


  • Barcelona, Barcelona, España Affinity A tiempo completo

    We are seeking a skilled Pet Food Operations Coordinator to join our team in the French Market. This role will be based in L'Hospitalet de Llobregat and will report directly to the Customer Service Manager.About the RoleAs a Pet Food Operations Coordinator, you will be responsible for managing the full Order to Cash cycle, including providing comprehensive...


  • Barcelona, España Affinity Petcare A tiempo completo

    **Your role** We are looking for a Customer Service Coordinator for the French market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, to be responsible for managing a two-person team dedicated to active sales and ensuring exceptional service in...


  • Barcelona, España Abroad Experience A tiempo completo

    Order Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...


  • Barcelona, España Abroad Experience A tiempo completo

    Order Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...


  • Barcelona, España Abroad Experience A tiempo completo

    For one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts. Responsibilities/Tasks The Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...


  • Barcelona, España Affinity A tiempo completo

    Description Your roleWe are looking for a Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person...


  • Barcelona, España Affinity A tiempo completo

    Description Your role We are looking for a Sales Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...

  • Key Account Coordinator

    hace 4 semanas


    Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker) Empresa: beeline Group Key Account Coordinator (French Speaker) Full time (French Speaker ) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...


  • Barcelona, España Affinity A tiempo completo

    Description Your roleWe are looking for a Customer Service Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person team...


  • Barcelona, España Affinity A tiempo completo

    Description Your roleWe are looking for a Sales Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...


  • Barcelona, España Abroad Experience A tiempo completo

    For one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...


  • Barcelona, España Abroad Experience A tiempo completo

    For one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker) Empresa: beeline Group Key Account Coordinator (French Speaker) Full time ( French Speaker ) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...