Cs Order Management Coordinator French Market
hace 2 semanas
Your role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing a two-person team dedicated to active sales and ensuring exceptional service in the Order to Cash processes and customer service.
What will you do?
- Provide comprehensive management of orders, billing, collections, and off-invoice promotions.
- Define and monitor sales and Order to Cash KPIs, proposing and executing improvement actions.
- Ensure customer satisfaction through all contact channels by implementing continuous improvements in service processes.
- Provide ongoing training on products and sales techniques, ensuring autonomy in daily operational management and effective issue resolution.
- Implement CRM actions, proactively call customers to identify opportunities, increase revenue, acquire new clients, and retain the existing portfolio.
- Work closely with sales, sales development, and logistics departments to improve operational efficiency and resolve issues promptly.
What are we looking for?
- Desirable bachelor's degree in Business Management, Economics, or similar.
- Previous experience managing the full Order to Cash cycle and doing active sales.
- At least 2 years managing an active sales call center and order to cash management.
- Desirable experience introducing operations in SAP and CRM.
- Excellent communication and leadership skills, with the ability to motivate and develop teams.
- Analytical skills with a proactive approach to problem-solving.
- Flexibility and adaptability to change and new ways of working.
- Fluent in French.
What do we offer?
- Ticket Restaurants
- Fully equipped Gym
- Breakfast and fresh fruit
- Affinity University platform: Professional development opportunities for employees at different stages of their careers, acknowledging diverse career paths.
- Pet-friendly office
- Celebrations & Fun
We cultivate an inclusive culture that celebrates diversity. We firmly believe that embracing various perspectives is integral to our company’s success and the strength of our team. That’s why we are committed to providing equal opportunities for all.
Our Company
Affinity Petcare is more than an international pet food company. For more than 50 years, we have been dedicated to nourishing healthy bonds between dogs, cats, and people to make the world a better place.
We are very proud of our innovative brands which include: Ultima, Advance, Brekkies, Nature’s Variety, Nature’s Menu, Natural Trainer, Libra, and more. Currently, we have over 1,800 professionals working for this purpose from Barcelona, Paris, Milan, and Snetterton, as well as 4 production sites through which we supply the 70+ countries where our brands have a presence.
So, what are you waiting for? Join our team to leave your footprint
Want to know more about us?
Follow us on LinkedIn to get the newest updates and job opportunities. You can also follow us on Instagram to learn more about life at Affinity and hear from our team.
#J-18808-Ljbffr-
Cs Order Management Coordinator French Market
hace 4 semanas
Barcelona, España Affinity A tiempo completoDescription Your roleWe are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person...
-
CS Order Management Coordinator French Market
hace 4 semanas
Barcelona, España Affinity A tiempo completoDescription Your role We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...
-
Cs Order Management Coordinator French Market
hace 2 semanas
Barcelona, España buscojobs España A tiempo completoYour role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing...
-
Customer Service Coordinator for French Market Operations
hace 4 semanas
Barcelona, Barcelona, España Affinity A tiempo completoJob SummaryWe are seeking an experienced Customer Service Coordinator to join our team in the French Market. This role will involve managing orders, billing, collections, and off-invoice promotions, as well as defining and monitoring sales and Order to Cash KPIs.
-
Pet Food Operations Coordinator
hace 1 semana
Barcelona, Barcelona, España Affinity A tiempo completoWe are seeking a skilled Pet Food Operations Coordinator to join our team in the French Market. This role will be based in L'Hospitalet de Llobregat and will report directly to the Customer Service Manager.About the RoleAs a Pet Food Operations Coordinator, you will be responsible for managing the full Order to Cash cycle, including providing comprehensive...
-
Customer Service Coordinator French Market
hace 3 meses
Barcelona, España Affinity Petcare A tiempo completo**Your role** We are looking for a Customer Service Coordinator for the French market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, to be responsible for managing a two-person team dedicated to active sales and ensuring exceptional service in...
-
Order Management Coordinator
hace 1 mes
Barcelona, España Abroad Experience A tiempo completoOrder Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...
-
Order Management Coordinator
hace 1 mes
Barcelona, España Abroad Experience A tiempo completoOrder Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...
-
Order Management Coordinator
hace 1 mes
Barcelona, España Abroad Experience A tiempo completoFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts. Responsibilities/Tasks The Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...
-
Coordinator Customer Service French Market
hace 4 semanas
Barcelona, España Affinity A tiempo completoDescription Your roleWe are looking for a Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person...
-
Barcelona, España Affinity A tiempo completoDescription Your role We are looking for a Sales Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...
-
Key Account Coordinator
hace 4 semanas
Barcelona, España Beeline Group A tiempo completoKey Account Coordinator (French Speaker) Empresa: beeline Group Key Account Coordinator (French Speaker) Full time (French Speaker ) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...
-
Customer Service Coordinator O2C French Market
hace 2 meses
Barcelona, España Affinity A tiempo completoDescription Your roleWe are looking for a Customer Service Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a two-person team...
-
Barcelona, España Affinity A tiempo completoDescription Your roleWe are looking for a Sales Coordinator in Customer Service for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager, with experience in the full process of Order to Cash and to be responsible for managing a...
-
Key Account Coordinator
hace 1 mes
Barcelona, España Beeline Group A tiempo completoKey Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...
-
Key Account Coordinator
hace 2 meses
Barcelona, España Beeline Group A tiempo completoKey Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...
-
Order Management Coordinator
hace 2 meses
Barcelona, España Abroad Experience A tiempo completoFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...
-
Order Management Coordinator
hace 2 meses
Barcelona, España Abroad Experience A tiempo completoFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply Chain...
-
Key Account Coordinator
hace 2 meses
Barcelona, España Beeline Group A tiempo completoKey Account Coordinator (French Speaker) Empresa: beeline Group Key Account Coordinator (French Speaker) Full time ( French Speaker ) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...
-
Key Account Coordinator
hace 2 meses
Barcelona, España Beeline Group A tiempo completoKey Account Coordinator (French Speaker) Empresa: beeline GroupKey Account Coordinator (French Speaker)Full time ( French Speaker ) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/FrenchResponsibilities:Management and coordination of processes relating to existing and newly acquired business...
