Renewals Manager
hace 2 semanas
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.MongoDB is looking for a driven and results-oriented Renewals Manager to join our team based in Barcelona. As part of the Renewal Team in this region, you will play a key role in the build out of a world class renewal experience for our MongoDB customers, delivering strong business impact to MongoDB as well. You will be working directly with our customers to renew their MongoDB contracts owning the renewal process from 120 days prior to renewal expiration. Given this is a new team at MongoDB you will contribute to developing our renewal process and playbooks to delight customers and deliver strong renewal results. Success in this role requires exceptional communication and iInterpersonal skills, operational excellence, deal formulation and negotiation experience, a strong aptitude to learn MongoDB products and policy and solid relations with internal stakeholders. We are looking for someone who thrives in a fast paced and ever changing environment and who is motivated by the opportunity to have a big impact on your team, We are looking to speak to candidates who are based in Barcelona for our hybrid working model.What you will be doingAs a Renewals Manager at MongoDB, you will be responsible for managing the renewal process for our customer base, ensuring the seamless continuation of their partnerships with MongoDB and maintaining strong customer relationships. You will work closely with our sales and customer success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory.Renewal Management:Proactively manage the end-to-end renewal process for assigned customer accounts, ultimately increasing the Renewal RateWork on upcoming renewals and engage with customers 120 days in advance to secure timely renewalsPrepare renewal quotes and contracts, ensuring accuracy and compliance with company policiesCustomer Engagement:Build and maintain strong relationships with customers to understand their usage, needs and challengesAct as a trusted advisor to customers, providing insights and solutions to maximize the value they receive from MongoDBNegotiation and Objection Handling:Collaborate with customers to address any objections or concerns related to renewalsNegotiate contract terms and pricing to achieve win-win agreementsData Analysis:Utilize data and reporting tools to track renewal performance, forecast renewals , and identify at-risk accountsProvide regular updates to the management team on renewal status and key metricsCross-functional Collaboration:Work closely with the sales, customer success, and other stakeholders internally to ensure a coordinated approach to renewalsWe're looking for someone with3+ years of quota-carrying experience in a fast-paced and competitive market with a focus on closing RenewalsBachelor's/Master's degree in engineering or businessA proven track record of overachievement and hitting sales targetsOutstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externallyStrong problem-solving, organization and negotiation skillsAbility to work in a fast-paced, dynamic environment with multiple opportunities to be managed at the same timeTalent for building solid relationships with internal and external stakeholdersDriven and competitive. Possess a strong desire to be successfulPrior exposure to database, cloud and infrastructure technology is a plusSpanish, Italian, German, Dutch speakers required Things we lovePassionate about growing your career in the largest market in software (database)Familiarity with databases, develops and open source technology a plusWhy join nowMongoDB invests heavily in the development of each of our new hires & continuous career developmentBest in breed Sales trainings, including our comprehensive Sales Bootcamps and development programsGenerous and competitive benefits (parental leave, fertility & wellbeing support)Friendly and inclusive workplace culture - Learn more about what it's like to work at MongoDB,To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the worldMongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.MongoDB is an equal opportunities employer.
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