Customer Service Associate With Dutch

hace 3 meses


Madrid, España Playtech A tiempo completo

Playtech Managed Services, a company in Playtech Group, is looking for high-level Dutch-speaking Customer Service Associates to work for one of our biggest clients – the one and only land-based licensed gaming provider Holland Casino.
Job Description Your influential mission. You will...
Help to deliver exceptional gaming experiences to Holland Casino clients by providing outstanding customer support.
Handle queries of existing customers via chat, e-mail, and/or phone calls (e.g. log-in issues, payments, withdraws, bonuses, responsible gambling, and general terms and conditions).
Use a professional and friendly approach in assisting with queries.
Be empowered to resolve any customer issue.
Follow our company's procedures and keep up with the standards.
Meet predetermined personal and team targets.
Qualifications Components for success. You...
Have high-level verbal and written Dutch skills.
Demonstrate advanced computer literacy.
Possess excellent communication and multi-tasking abilities.
Embrace teamwork, knowledge-sharing, and a supportive team environment.
Present a strong commitment to achieving the team's goals and targets.
Have the flexibility to work shifts to accommodate both your personal and professional commitments.

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