International Client

hace 2 semanas

Barcelona, España Craftww A tiempo completo

.International Client & Team Lead – Craft WorldwideReporting to: Global Business LeadRole as Client & Team Lead ...The International Client & Team Lead will play a central role in the business and will be pivotal to the smooth running of the team. You'll work closely with the creative agencies, production consultants and clients on exciting production opportunities. You'll have a true passion for traditional & modern content production and use your expertise to successfully manage the team whilst ensuring high quality project delivery. You will report to the Global Business Lead, supporting with commercial conversations, business growth, financial reporting and forecasting.Your responsibilities; Client & Team Management Immersing yourself in the client's brand and businessSetting and managing overall project deliverables, time frames and client expectationsBuilding strong day to day relationships exhibiting excellent communication with every contactConstantly analysing and improving internal workflow processes, prioritising maximizing team efficiencies and delivery efficienciesEnsuring clients understand agreed workflows and managing them through the processManaging, coaching and mentoring a team of 5+ peopleDemonstrating the ability to write, prepare and present documents and reports that are tailored to each client's style, preference, knowledge and experience - all in EnglishProviding weekly status reports to the business leadProduction Management Responsibilities Coordinating between all relevant parties - internal studios (Video, Digital, Print) and external (Clients and other Agencies)Managing the team workload effectively and highlighting any support needs to the business leadTaking responsibility for ongoing project progress and status vs. schedules, timings and delaysSupervising all client projects from brief through to delivery, ensuring final materials are on time and of the highest qualityKeeping the Business Lead updated on the status of projects, on internal & external challenges, project pipeline, revenue status & forecastBusiness Development Opportunities Striving to improve client and stakeholder relationsProactively seeking and identifying new revenue opportunities in existing clients or prospects and informing the Business leadSupporting the Business lead in developing proposals for any new revenue opportunitiesQuality Control Responsibilities Acting as a brand/QC guardian – supporting and ensuring brand guidelines/QC checklists and procedures are followedScoping, bidding and forecasting all incoming projectsEnsuring full compliance with all financial procedures and policiesHelping develop initiatives to maximise profitability in projects, while keeping a high standard of deliveryEnsuring reconciliation and billing of all projects in a timely mannerAssisting with financial reporting and smooth running of the finance functionRequired Skills ..

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