Director Of Global Crm
hace 3 semanas
.Director of Global CRM Summary The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms. Responsibility spans both Consumer and Business customers. The Director of CRM works closely with other departments, such as marketing, sales, product, and analytics, to ensure alignment and integration of CRM goals and initiatives. Responsibilities Lead the Global CRM team and manage the day-to-day operations of CRM activities. Define and monitor CRM KPIs and metrics, such as customer lifetime value, retention rate, churn rate, and net promoter score. Develop and implement CRM strategies and best practices to acquire and retain customers, and to increase customer loyalty, retention, and satisfaction. Design, execute, and evaluate CRM campaigns and programs across multiple channels and platforms, such as email, SMS, push notifications, web, and mobile. Segment and target customers based on their behavior, preferences, and needs, and deliver personalized and relevant messages and offers. Test and optimize CRM campaigns and programs to improve performance and ROI. Analyze and report on the impact and effectiveness of CRM campaigns and programs – provide insights and recommendations for improvement. Collaborate with other departments, such as marketing, sales, product, and analytics, to ensure alignment and integration of CRM goals and initiatives. Stay updated on the latest trends and best practices in CRM and customer loyalty. Qualifications Bachelor's degree in marketing, business, or related field. Master's preferred. Minimum 10+ years of experience in CRM, customer loyalty, or retention marketing. Strong depth in analytics and ROI optimization of CRM programs. Proven track record of developing and implementing successful CRM strategies and campaigns. Strong knowledge of CRM tools and platforms, such as Salesforce, HubSpot, etc. Strength in data analysis and reporting, and familiar with CRM metrics and KPIs. Excellent communication, presentation, and leadership skills. Ability to work in a fast-paced and dynamic environment. Customer-centric and results-oriented mindset. Compensation The base pay range for this role is $146,650 to $234,600 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience
-
[Kxa-080] - Director Of Global Crm
hace 3 días
Reocín, España Ares Consultores A tiempo completoDirector of Global CRM SummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Responsibility...
-
[KXA-080] - Director Of Global Crm
hace 4 días
Reocín, España ARES CONSULTORES A tiempo completoDirector of Global CRM Summary The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms....
-
[Kxa-080] - Director Of Global Crm
hace 3 días
Reocín, España Ares Consultores A tiempo completoDirector of Global CRM Summary The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Responsibility...
-
Global CRM Strategic Leader
hace 3 semanas
Reocín, Cantabria, España Hewlett-Packard A tiempo completoJob OverviewHewlett-Packard is seeking a seasoned professional to lead its Global CRM efforts. This role requires a strategic thinker who can develop and implement customer-centric initiatives that drive loyalty, retention, and satisfaction.About the RoleThe Director of Global CRM will oversee the design, execution, and analysis of CRM campaigns across...
-
Director de Sistemas ERP y CRM
hace 2 semanas
Reocín, Cantabria, España The Wise Seeker S. L A tiempo completoResumen del puesto:Somos una empresa innovadora que busca a un DIRECTOR DE SISTEMAS ERP Y CRM con experiencia en la implementación y administración de sistemas ERP para gestionar nuestros procesos empresariales de manera eficiente.Descripción del trabajo:El director de sistemas ERP y CRM será responsable de administrar y mantener nuestro sistema ERP,...
-
Head Of Global Services, Medical
hace 7 días
Reocín, España Boehringer Ingelheim Gmbh A tiempo completoHead of Global Services, Medical & Scientific Affairs The Head of Global Services (HGS) for Medical & Scientific Affairs is critical for the evolution of existing service verticals, for cross-service experience sharing and coordination, and for establishing new verticals within Medical & Scientific Affairs.The role also serves as counterpart for Pillar Leads...
-
Global Data Analyst
hace 3 semanas
Reocín, España Grifols Sa A tiempo completo.Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Junior Global Marketing Executive
hace 7 días
Reocín, España Kantar Group A tiempo completo.Kantar Worldpanel is hiring a Junior Global Marketing Executive to lead the division's content distribution across channels enhancing the company's digital footprint, while contributing to the different global marketing projects within the annual plan.Role Responsibilities Website, content and social media Managing the division presence in the corporate...
-
Global Customer Shared Services Specialist
hace 7 días
Reocín, España Grifols A tiempo completo.Would you like to join an international team working to improve the future of healthcare?Do you want to enhance the lives of millions of people?Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world.We are leaders in plasma-derived medicines and transfusion medicine and...
-
Global Sales Development Specialist
hace 3 semanas
Reocín, Cantabria, España Liven U A tiempo completoJob OverviewWe are looking for a highly skilled Commercial Specialist to join our international team in South Europe. As a key player in the food and beverage industry, we believe that every meal counts, and we're committed to making a meaningful impact.About the RoleThis is an exciting opportunity for a customer-focused individual with experience in FMCG...
-
Global Services Project Manager | Gmn481
hace 3 días
Reocín, España Ares Consultores A tiempo completo.Global Services Project Manager Description - Summary The Global Services Project Manager will report to the Lifecycle Services and Renew Solutions Enablement Manager.The position will be responsible for driving operational excellence in launching multiple complex service offerings within Renew Solutions.The ideal candidate will demonstrate mastery in...
-
Global Services Project Manager | O470
hace 3 días
Reocín, España Ares Consultores A tiempo completo.Global Services Project Manager Description - Summary The Global Services Project Manager will report to the Lifecycle Services and Renew Solutions Enablement Manager.The position will be responsible for driving operational excellence in launching multiple complex service offerings within Renew Solutions.The ideal candidate will demonstrate mastery in...
-
Career Advancement Opportunities
hace 2 semanas
Reocín, Cantabria, España Grupo Ferrer Internacional A tiempo completoFerrer, a global company with a presence in over 100 countries, is seeking an experienced Continuous Improvement Advisor to join its Production Team. As a key member of the team, you will report directly to the Pharmaceutical Sites Director and play a crucial role in driving process optimization and enhancing operational efficiency within the organization.
-
Global Services Project Manager | Ty-262
hace 3 días
Reocín, España Ares Consultores A tiempo completo.Global Services Project Manager Description: Summary: The Global Services Project Manager will report to the Lifecycle Services and Renew Solutions Enablement Manager.The position will be responsible for driving operational excellence in launching multiple complex service offerings within Lifecycle Services.The ideal candidate will demonstrate mastery in...
-
Reocín, España Ares Consultores A tiempo completoGlobal Product Organization Executive Assistant Description: We are looking for an Executive Assistant who will act as the point of contact among executives, employees, clients, and other external partners, managing information flow in a timely and accurate manner.Executive Assistant's responsibilities include managing calendars, making travel arrangements,...
-
Plasma Strategy Senior Manager | Swo700
hace 3 días
Reocín, España Ares Consultores A tiempo completo.Would you like to join an international team working to improve the future of healthcare?Do you want to enhance the lives of millions of people?Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world.We are leaders in plasma-derived medicines and transfusion medicine and...
-
Plasma Strategy Senior Manager
hace 7 días
Reocín, España Grifols, S.A A tiempo completo.Would you like to join an international team working to improve the future of healthcare?Do you want to enhance the lives of millions of people?Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world.We are leaders in plasma-derived medicines and transfusion medicine and...
-
Plasma Strategy Senior Manager
hace 7 días
Reocín, España Grifols A tiempo completo.Would you like to join an international team working to improve the future of healthcare?Do you want to enhance the lives of millions of people?Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world.We are leaders in plasma-derived medicines and transfusion medicine and...
-
(Giv806) - Plasma Strategy Senior Manager
hace 3 días
Reocín, España Grifols A tiempo completo.Would you like to join an international team working to improve the future of healthcare?Do you want to enhance the lives of millions of people?Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world.We are leaders in plasma-derived medicines and transfusion medicine and...
-
Employer Branding Lead
hace 7 días
Reocín, España Fluidra Sa A tiempo completo.We are a leading company in the global pool & wellness industry Fluidra, a multinational group listed on the Spanish Stock Exchange, is the global leader in the pool and wellness industry.Founded in 1969, Fluidra has long-standing experience in developing innovative products and services in the global residential and commercial pool market.Fluidra has a...