Digital Banking Application Support Engineer
hace 4 semanas
.As a successful application support engineer, do you enjoy the challenge of troubleshooting and resolving outages, security issues, and building product enhancements to ensure uninterrupted service for customers? Do you want to continuously expand your technology knowledge? Want to help lead the engineering of digital banking IT systems and networks? If so, why not consider joining Western Unions' new Digital Banking hub in Madrid as a member of our Digital Banking Application Support team. Western Union powers your pursuit. We recently launched digital banks and wallets in multiple markets to enhance our customers' experiences with a cutting-edge digital Ecosystem. As an Application Support Engineer for Digital Banking, your primary responsibility will be to establish core digital banking and wallet solutions globally, while also overseeing the integration of infrastructure, networks, and real-time payment processing. Role Responsibilities Help establish and develop the digital banking infrastructure in the assigned region. Be a strong resource in the regional Application Support team and support for maintenance, enhancements, and security. Help address outages, intermittent issues, develop small enhancements, security patches, and assist in the incremental build-out of banking products. Enhance IT support and application maintenance across the assigned region as new products are launched. Support local regulatory reporting and product customizations and provide 24/7 support for digital bank and wallet IT operations. Assist in triage alongside vendor resources. Support a daily, weekly, and monthly core banking operating model to meet regional regulatory requirements and provide exceptional customer experience. Partner across the organization to optimize and enhance the customer journey. Participate and support the daily triage of any customer related or technical issues with the Digital Banking app or website. Provide assistance to the internal Customer Service Representatives to drive root cause analysis, triage, and resolution of customer related issues. Recommend improvements to existing applications and system configuration. Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams. Provide coaching to Junior members of the team. Role Requirements A degree in Computer Science or related fields. A minimum of 4+ year experience in building business critical products and launching them on the market, although candidates with other relevant experience will be considered. Experience setting up and/or running retail banking IT systems and networks preferred. Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills. Experience operating in a L1, L2 and / or L3 IT support model
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Senior Application Support Engineer
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Senior Application Support Engineer - Digital BankingWe are seeking a highly skilled Senior Application Support Engineer to join our Digital Banking team in Madrid, Spain. As a key member of our team, you will be responsible for establishing and developing digital banking infrastructure in the assigned region, while also overseeing the integration...
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Digital Banking Application Support Engineer
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerAs a key member of our Digital Banking team, you will play a crucial role in ensuring the smooth operation of our digital banking systems and applications. Your primary responsibility will be to establish and develop the digital banking infrastructure in the assigned region, while also overseeing the...
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Digital Banking Support Engineer
hace 1 semana
Madrid, Madrid, España Western Union A tiempo completoDigital Banking Application Support EngineerRole Summary: We are seeking a highly skilled Digital Banking Application Support Engineer to join our team in Madrid. As a key member of our Digital Banking Application Support team, you will be responsible for establishing and developing digital banking infrastructure globally, while overseeing the integration of...
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Digital Banking Application Support Engineer
hace 2 meses
Madrid, España Western Union A tiempo completo.As a successful application support engineer, do you enjoy the challenge of troubleshooting and resolving outages, security issues, and building product enhancements to ensure uninterrupted service for customers? Do you want to continuously expand your technology knowledge? Want to help lead the engineering of digital banking IT systems and networks? If so,...
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Senior Application Support Engineer
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoJob SummaryWestern Union is seeking a highly skilled Senior Application Support Engineer to join our Digital Banking team in Madrid. As a key member of our team, you will be responsible for establishing and developing digital banking infrastructure globally, while overseeing the integration of infrastructure, networks, and real-time payment processing.Key...
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Digital Banking Application Support Engineer
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoJob DescriptionWestern Union is seeking a skilled Application Support Engineer to join our Digital Banking team in Madrid. As a key member of our team, you will be responsible for establishing and developing digital banking infrastructure globally, while also overseeing the integration of infrastructure, networks, and real-time payment processing.Key...
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Digital Banking Application Support Specialist
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoJob DescriptionAs a successful application support engineer, you will enjoy the challenge of troubleshooting and resolving outages, security issues, and building product enhancements to ensure uninterrupted service for customers. You will want to continuously expand your technology knowledge and help lead the engineering of digital banking IT systems and...
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Digital Banking Application Support Specialist
hace 2 semanas
Madrid, Madrid, España Western Union A tiempo completoRole SummaryWe are seeking a skilled Application Support Engineer to join our Digital Banking Application Support team in Madrid. As a member of this team, you will play a key role in establishing and developing the digital banking infrastructure in the assigned region.Key ResponsibilitiesEstablish core digital banking and wallet solutions globallyOversee...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerWestern Union is seeking a highly skilled Digital Banking Application Support Engineer to join our team in Madrid. As a key member of our Digital Banking Application Support team, you will play a critical role in ensuring the smooth operation of our digital banking systems and infrastructure.Key...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerWestern Union is seeking a highly skilled Digital Banking Application Support Engineer to join our team in Madrid. As a key member of our Digital Banking Application Support team, you will play a critical role in ensuring the smooth operation of our digital banking systems and infrastructure.Key...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerAs a key member of our Digital Banking team, you will play a crucial role in ensuring the smooth operation of our digital banking systems and services. Your primary responsibility will be to provide top-notch application support to our customers, helping them to resolve any issues they may encounter...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerAs a key member of our Digital Banking team, you will play a crucial role in ensuring the smooth operation of our digital banking systems and services. Your primary responsibility will be to provide top-notch application support to our customers, helping them to resolve any issues they may encounter...
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Senior L2 Application Support Engineer
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoRole SummaryAs a Senior L2 Application Support Engineer for Digital Banking, you will play a critical role in establishing and developing the digital banking infrastructure globally. You will be responsible for overseeing the integration of infrastructure, networks, and real-time payment processing, ensuring seamless customer experiences.Key...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerAs a key member of our Digital Banking Application Support team, you will play a crucial role in ensuring the smooth operation of our digital banking systems and services. Your primary responsibility will be to establish and develop core digital banking and wallet solutions globally, while also...
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Digital Banking Application Support Specialist
hace 4 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerAs a key member of our Digital Banking Application Support team, you will play a crucial role in ensuring the smooth operation of our digital banking systems and services. Your primary responsibility will be to establish and develop core digital banking and wallet solutions globally, while also...
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Digital Banking Application Support Specialist
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoRole OverviewAs a Digital Banking Application Support Engineer at Western Union, you will play a critical role in ensuring the smooth operation of our digital banking systems and infrastructure. Your primary responsibility will be to establish and develop core digital banking and wallet solutions globally, while also overseeing the integration of...
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Digital Banking Application Support Specialist
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoRole OverviewAs a Digital Banking Application Support Engineer at Western Union, you will play a critical role in establishing and developing the digital banking infrastructure in the assigned region. You will be a strong resource in the regional Application Support team, supporting maintenance, enhancements, and security. Your primary responsibility will be...
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Digital Banking Application Support Specialist
hace 3 semanas
Madrid, Madrid, España Western Union A tiempo completoRole OverviewAs a Digital Banking Application Support Engineer at Western Union, you will play a critical role in establishing and developing the digital banking infrastructure in the assigned region. You will be a strong resource in the regional Application Support team, supporting maintenance, enhancements, and security. Your primary responsibility will be...
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Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerWestern Union is seeking a highly skilled Digital Banking Application Support Engineer to join our team in Madrid. As a key member of our Digital Banking Application Support team, you will play a critical role in ensuring the smooth operation of our digital banking systems and services.Key...
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Madrid, Madrid, España Western Union A tiempo completoJob Title: Digital Banking Application Support EngineerWestern Union is seeking a highly skilled Digital Banking Application Support Engineer to join our team in Madrid. As a key member of our Digital Banking Application Support team, you will play a critical role in ensuring the smooth operation of our digital banking systems and services.Key...