Ops Tooling Manager

hace 1 semana


Barcelona, España Qonto A tiempo completo

.Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French rankingOur values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what's right, and respect peopleOur beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.As an Ops Tooling Manager, you willConfigure and customize Zendesk and Diabolocom instances to support the organization's customer support and service operations.Implement and maintain Zendesk and Diabolocom features including triggers, automations, workflows, and integrations with other systems.Collaborate with internal teams to gather requirements and implement solutions within Zendesk and Diabolocom.What you can expectBuild and gain a global understanding of the customer facing Operations at Qonto.Learn from a dynamic team and manager on project management skills, with very regular coaching sessions on both soft skills and hard skills (e.G., provider management, spreadsheet analysis, communication).Become an expert on some specific tools that are widely used by start-ups, and feel rewarded by the team for supporting them in removing friction and improvingYour Future ManagerHis background? After building strong foundations in consulting as well as at Heetch's Operations team, Ali decided to join Qonto to be part of a common adventure and deploy concrete projects. Ali and his team worked on creating and maintaining tools, providing analyses, managing banking providers, and carrying out large-scale technical projects for the Operations.What can he bring to you? Coaching and tools to improve both your soft and hard skills, as well as a very good understanding of Qonto Operations strategy and its underlying challenges.About youYou are fluent in EnglishYou are eager and very motivated to learnYou feel at ease in a challenging and dynamic environmentYou have great logic and critical thinking abilityYou demonstrate rigor (a mistake on our tools can cost a lot to our Ops teams)You have good communication skillsQonto is an open-minded company. Don't tick all the boxes? Apply and we'll let you know if we think you could fit the role


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    Barcelona, España Qonto A tiempo completo

    .Our mission ? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping, and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support, and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and...

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    Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

  • Ops Tooling Manager

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    Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

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    hace 3 días


    Barcelona, España Qonto A tiempo completo

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    hace 3 semanas


    Barcelona, España Qonto A tiempo completo

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    Barcelona, España Qonto A tiempo completo

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    hace 3 semanas


    Barcelona, España Qonto A tiempo completo

    Our mission ? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

  • Ops Tooling Manager

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    Barcelona, España Qonto A tiempo completo

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  • Barcelona, España Qonto A tiempo completo

    .Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and Steve...


  • Barcelona, España Qonto A tiempo completo

    .Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

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    hace 3 semanas


    Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

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    hace 3 semanas


    Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

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    Barcelona, España Qonto A tiempo completo

    Our mission ? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping, and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support, and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and...

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    Barcelona, España Qonto A tiempo completo

    .Our mission ? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and Steve...


  • Barcelona, España Qonto A tiempo completo

    .Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by Alexandre and Steve in...

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    hace 1 semana


    Barcelona, España Qonto A tiempo completo

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    Barcelona, España Qonto A tiempo completo

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