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Assistant Facilities Manager
hace 3 meses
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL empowers you to shape a brighter way.
What this job involves:
The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.
What is your day to day?
Using industry and client best practices, plans, schedules, coordinates and assigns all frequency and work type maintenance activities for group or team of responsibility.
Communicate KPI and SLA requirements in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion.
Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience.
Ensure appropriate and prompt follow up with customers, technicians, and vendors.
Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo.
Manage operations to mitigate operational risk.
Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.
This position will coordinate food and beverage vendors and services for indicated client.
Experience and technical skills
Required:
3+ years' experience in facilities management and managing CMMS/work order applications with experience overseeing food & beverage and other outside vendors.
Superior customer service skills and a strong orientation to provide exceptional JLL customer experience.
Proficient in MS Office, and possess strong written, verbal and people skills.
Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.
Preferred:
Ability to multitask and work without direct supervision.
Ability to plan and manage work under time constraints.
Undergraduate degree preferred, or equivalent experience.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL:
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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