Customer Service
hace 2 días
Customer Service & Sales Support Representative French Speaker Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We are currently looking for a Customer Service & Sales Support Representative French Speaker to join us at our facility in Asturias (Spain) .The purpose of this position is to receive and process customer orders and to provide service information to external customers or potential customers on various types of customer orders, including complex and/or export orders, to ensure customer satisfaction.Key responsibilities:Act as a primary point of contact for existing and potential external customers, acting as a subject matter expert for internal escalations (understanding the business model, the internal relationships, and its decision-makers).Manage customer service inquiries to ensure requirements are met. Receive and process regular and complex orders. Proactively notify late orders due to product availability or transportation issues.Make root cause analysis, solve problems, and process customer complaints and returns, according to the Complaint Management process and return policies. This involves deliveries, payments, and invoices issues, amongst others.Actively monitor open orders to ensure that deliveries arrive at the customer on time, as committed. Perform quality control checks and take subsequent corrective actions.Ensure quality data integrity and accuracy: customer master data maintenance, materials, invoicing, inventory management, reconciliation, transfer pricing, etc.Liaise with various internal and external stakeholders: sales, logistics, supply chain, credit controllers, data management team, carriers, warehouse, and customers.Key requirements:+2 years of experience in a customer-oriented positionBachelor's degree or equivalent through experienceNative French and fluent English language skills.Experience with SAP is a plus.Skills: Problem-solving, analysis, organization, customer focus, active listening and good communication skills, multitasking, oriented to quality and building collaborative relationships.#J-18808-Ljbffr
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Customer Service Liaison
hace 2 semanas
Oviedo, Asturias, España Dupont Group A tiempo completoCustomer Service LiaisonAt DuPont Group, we are working on sustainable solutions that bring real purpose and value. The W&P EMEA Customer Service Team has its main objective to elevate the Customer Experience. We are seeking a Customer Service Liaison to interface between customers and multiple business and functional partners to deliver exceptional service...
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Customer Service Liaison
hace 3 semanas
Oviedo, Asturias, España Dupont Group A tiempo completo**Job Summary**We are looking for a skilled Customer Service Liaison to join our DuPont Group team. As a key member of our Customer Service Team, you will be responsible for delivering exceptional service to our customers and driving business growth.Main Responsibilities:Manage customer orders from initial contact to delivery, ensuring timely and accurate...
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Customer Service Representative
hace 1 mes
Oviedo, Asturias, España Axalta A tiempo completoAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Axalta. As a key member of our customer-facing team, you will be responsible for receiving and processing customer orders, providing service information to external customers, and ensuring customer satisfaction.Key Responsibilities:Manage customer orders from inquiry...
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German Language Customer Service Representative
hace 4 semanas
Oviedo, Asturias, España Axalta Coating Systems A tiempo completoJob Title: German Language Customer Service RepresentativeJob Summary: We are seeking a highly skilled German Language Customer Service Representative to join our team at Axalta Coating Systems. As a German Language Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Germany and other...
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German Speaker
hace 1 mes
Oviedo, España Axalta Coating Systems A tiempo completoGerman Speaker - Customer Service Representative We are currently looking for a German Speaking Customer Service Representative to join us at our facility in Asturias (Spain) .The purpose of this position is to receive and process customer orders and to provide service information to external customers or potential customers on various types of customer...
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Customer Service Representative Expert
hace 1 semana
Oviedo, Asturias, España Axalta A tiempo completoAxalta, a leading global coatings company, is seeking an experienced Customer Service Representative to join its team in Asturias, Spain.The successful candidate will be responsible for receiving and processing customer orders, providing service information to external customers, and collaborating with internal partners to meet customer requirements. Key...
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Oviedo, Asturias, España Axalta A tiempo completoAbout the Role:We are seeking a highly skilled Customer Service and Sales Support Specialist to join our team at Axalta. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Act as a primary point of contact...
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Customer Service Representative German/ French Speaker
hace 1 semana
Oviedo, España Axalta Coating Systems A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...
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Customer Service and Sales Support Specialist
hace 4 semanas
Oviedo, Asturias, España Axalta A tiempo completoAxalta seeks a highly skilled Customer Service and Sales Support Specialist to join our team in France. As a key member of our sales and customer support team, you will be responsible for receiving and processing customer orders, providing service information to external customers, and ensuring customer satisfaction.Key Responsibilities:Act as a primary...
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Oviedo, España Axalta A tiempo completoCustomer Service and Sales Support Specialist France Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful...
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Oviedo, España Axalta A tiempo completoCustomer Service and Sales Support Specialist FranceAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful...
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Customer Service Ambassador for Levi's
hace 6 días
Oviedo, Asturias, España Levi'S A tiempo completo**Company Overview**Levi's is a renowned brand that values originality and making an impact. As a Sales Stylist, you will be part of a dynamic team that embodies these principles.**About the Role**This position involves delivering exceptional customer service while showcasing our heritage and products. You will stand out through your knowledge of our range...
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Customer Service Team Lead
hace 6 meses
Oviedo, España RHI Magnesita A tiempo completo**Full time** **The location of the role is in: Oviedo** **About the job** As a Customer Service Team Lead, you will serve as a crucial liaison between our sales and commercial management teams, ensuring the smooth operation of our Order-to-Cash process. Leading a team of approximately 20 customer service representatives, you will provide support and...
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Client Service Manager
hace 1 mes
Oviedo, Asturias, España Revinfotech Inc A tiempo completoJob SummaryWe are seeking a highly skilled Client Service Manager to join our team at Revinfotech Inc. As a Client Service Manager, you will be responsible for supervising client services representatives to ensure client satisfaction with our product and service.Key ResponsibilitiesDirect and control the processing and fulfillment of ordersField customer...
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Global Service Operations Expert
hace 1 semana
Oviedo, Asturias, España Dupont Group A tiempo completoJob DescriptionAt DuPont Group, we're working on things that matter. Whether it's providing clean water to millions of people or producing materials for everyday technology devices, we aim to deliver sustainable solutions. Our collaborative spirit and diverse team believe in working together to achieve our goals.About the RoleWe're looking for a Global...
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Central Billing Specialist
hace 1 mes
Oviedo, Asturias, España Axalta A tiempo completoJob SummaryThe Central Billing Specialist will be responsible for managing customer accounts, including invoice creation and accounts receivable information in SAP. They will interact with OEM and distributors for notification of issues or other incidents and manage customer master data requested by the Sales team or reported by the customer.Key...
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Field Service Engineer
hace 1 mes
Oviedo, Asturias, España Mygwork A tiempo completoThis is an exceptional opportunity to join our world-class team at Thermo Fisher Scientific Inc. in Basque Country, Spain.As a Field Service Engineer, you will play a crucial role in delivering flawless service and support to our laboratory customers.You will be responsible for installation, preventive maintenance, repair, and qualification of our (Phadia)...
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Environmental Service Manager
hace 1 semana
Oviedo, Asturias, España Heritage A tiempo completoAbout HeritageHeritage is a leading company in the environmental field, committed to excellence and customer satisfaction. Our team is dedicated to providing top-notch services that meet the highest standards.Job SummaryWe are seeking an experienced Environmental Service Manager - Profitability Specialist to join our team. As a key member of our sales team,...
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Harley-Davidson Brand Ambassador
hace 4 semanas
Oviedo, Asturias, España Cpm International A tiempo completoRole Overview: As a Brand Ambassador, you will be the voice of Harley-Davidson HOG customers and members, representing the brand and its values through every customer interaction and maximizing the HOG member experience. Our ideal candidate is passionate about providing exceptional customer service, with a proactive approach to problem-solving and a strong...
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Customer Experience Specialist
hace 1 semana
Oviedo, Asturias, España Axalta A tiempo completoAxalta is a leading global supplier of coatings to the transportation industry, and we're seeking a Customer Experience Specialist - Central Billing to join our team in Asturias, Spain.This role is a key part of our sales structure, acting as a primary customer interface and helping field salespeople with various activities. As a Customer Experience...