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Assistant Association Account Manager – Sofia\Madrid

hace 2 meses

Madrid, España Kenes Group A tiempo completo

Get the latest Kenes News directly to your inbox Subscribe today to our Empowering Knowledge Newsletter.
WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.
JOB SUMMARY:
The Assistant Association Account Manager will play a key role in supporting the educational and membership activities of the client. They will manage and coordinate educational programs, including fellowships, webinars, grand rounds, and summer schools, handling everything from communications, logistics, and budgeting to post-event reporting. Additionally, they will manage membership databases and provide administrative support for registries and study proposals. This role is performed under the supervision of an Executive Manager and involves liaising with various stakeholders, including members, applicants, reviewers, and sponsors, while ensuring the smooth execution of a wide range of educational and membership projects and initiatives.
RESPONSIBILITIES:

Coordinate educational fellowship programs, including communication, application management, and reimbursements.
Plan and organize monthly grand rounds and webinars, handling communications, promotions, and post-event reporting.
Manage summer schools, including venue selection, sponsorship, logistics, EACCME accreditation, application process for candidates, on-site event coordination and post-event evaluation, reports and reimbursements.
Updating and managing educational content, and providing user support. Work closely with web developers and platform providers to address the technical requirements of the website related to educational materials.
Support the Education Working Party (EWP) Chair and assist with EWP activities and meetings.
Assist with communications and marketing for educational programs and events.
Produce and distribute regular educational activity reports and analyses.
Manage the membership database, process subscriptions, handle member queries, and maintain contact lists. Coordinate member communications, including newsletters and announcements, and generate regular reports with statistical analysis.
Provide registry administration support, answering user questions and maintaining centre documentation. Manage new centre applications, processing agreements, assisting with new logins and documentation for ethics commission.
Managing the society booth at conferences.
REQUIREMENTS:

University degree or equivalent with at least 2 years of experience in administrative, project management, customer service, or event coordination roles. Prior experience in developing and managing educational programs is desirable.
Excellent communication and interpersonal skills, with fluency in English; proficiency in an additional language is an advantage.
Strong service orientation and the ability to work effectively, while managing multiple tasks and meeting deadlines and budgets.
Highly organized with strong attention to detail, prioritization skills, and a disciplined approach to work.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and video platforms like Zoom.
Experience with online systems and databases such as WordPress, CRM platforms, and marketing/communication tools.
Proven ability to navigate intercultural relations and diplomacy in a professional setting.
A proactive, problem-solving mindset, with flexibility and willingness to support colleagues when needed.
Willingness to travel for work-related activities and events.
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality
Job Category: Assistant Association Account Manager
Job Type: Full Time Hybrid
Job Location: Madrid Sofia
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