Customer Operations

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

**Customer service and operations intern** Want to join a fast-growing start-up?! **Company description** GOMEEP helps companies and individuals by providing built for purpose reliable e-mobility assets for last mile delivery and transportation. GOMEEP is a monthly e-bike subscription service. For a monthly subscription fee, users will receive their own...

 CUSTOMER SERVICE Answer incoming requests from international premium customers through different channels (email, phone, website…)Handle customer complaints and difficulties and deliver accurate communication to customer.Collect and transfer customer's and sales information, KPIs and feedback to raise company's knowledge and understanding of their...

CUSTOMER SERVICE Answer incoming requests from international premium customers through different channels (email, phone, website...)Handle customer complaints and difficulties and deliver accurate communication to customer.Collect and transfer customer's and sales information, KPIs and feedback to raise company's knowledge and understanding of their customer...

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

Role nbsp; We are seeking a highly skilled and processoriented Senior Manager Customer Success Operations with significant experience in the SaaS B2B space The ideal candidate will optimise and align the entire postsales processes from implementation and onboardingramp to expansionchurn This role requires a strategic thinker who can implement and...

What you will be doing and Essential Job Functions: The Head of Operations is directly responsible for driving and managing after sales processes including installations and customer support, as well as ensuring smooth and efficient cooperation within the company and external stakeholders. This position will be located at the Akiles office in Barcelona. It...

DOMMA es una start-up de Fem-Tech con alto potencial de crecimiento creada en Barcelona. Nacemos con un propósito muy claro: positivizar la madurez femenina. Nuestra misión es ser la plataforma referente de salud y bienestar de la mujer en la madurez, acompañándola en su proceso de transición menopáusica, y acabar con los tabúes asociados, ofreciendo...

Job Description During the past few years, our company has grown like crazy - we grew from a small startup to a global company. During this fast growth, small local teams developed highly personalized solutions for their local operations. With the evolution of the teams the need has come to develop further the insights provided in real time to the...

Job DescriptionDuring the past few years, our company has grown like crazy - we grew from a small startup to a global company. During this fast growth, small local teams developed highly personalized solutions for their local operations. With the evolution of the teams the need has come to develop further the insights provided in real time to the different...

Job Description During the past few years, our company has grown like crazy - we grew from a small startup to a global company. During this fast growth, small local teams developed highly personalized solutions for their local operations. With the evolution of the teams the need has come to develop further the insights provided in real time to the...

Perfiles Ciberseguridad Long-term contract Barcelona, Spain Full-time Desde 21.000 € - Incorporación inmediata **¿Dónde trabajarás?**: You will join a French international start-up located in Barcelona and be part of a young multicultural team. **¿Qué harás?**: - As a Customer Success Operations, your main function will be to become an...

Perfiles Ciberseguridad Long-term contract Barcelona, Spain Full-time Desde 21.000 € - Incorporación inmediata **¿Dónde trabajarás?**: You will join a French international start-up located in Barcelona and be part of a young multicultural team. **¿Qué harás?**: - As a Customer Success Operations, your main function will be to become an...

The Global Account Operations Manager (GAOM) is a key role within the management of our top customers. Responsible to manage the end-to-end relationship with the customer from an operational point of view. This includes amongst other things, to set up new customers, to ensure Service Level Agreements are met, to manage large escalations and to solve complex...

Barcelona fashion brand looking for a Customer Service Agent. **Tasks**: - Provide accurate information about products, orders, shipping, and returns. - Resolve customer complaints and issues efficiently and effectively. - Monitor order fulfillment and shipping processes to ensure on-time delivery. - Handle and escalate complex cases to the appropriate...

Do you want to start your experience as a IT Operations Support Specialist? **SKILLS AND KNOWLEDGE**: Demonstrable years of IT experience including technical customer support role. English, the interview will be in english so you need to have an intermediate level. - MS Office 365 suite - Windows 10/Windows 11 - Remote support software tool Bomgar -...

**Key Responsibilities**: - Ensure an effective and efficient day-to-day order management/customer experience operations (including processing customer orders, changing orders, removing order blocks,etc..) - Regularly communicate with sales, logistics (including transportation and warehousing), accounts receivable and planning to resolve issues and ensure...

As business operations product owner you’re responsible for the seamless operations of specific programs on the platform. The key objective is to have a smooth end-to-end internal operation of the distribution partner’s insurance program, from policy creation to claims fulfillment. You will take care of the implementation of processes, analysis of the...

Company Description **Red Points protects brands and content in the digital environment.** Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs. With...