Consumer Disputes
hace 1 semana
.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal and reputational risks, you'll provide valuable insights to optimise processes across the business, ultimately improving the customer experience. The Consumer Disputes & Litigations Team Lead role reports to the VIP Customer Communications Manager and joins the eDreams ODIGEO Communications team, which is in a strong growth environment, and will be based in our Barcelona office.Why eDreams ODIGEOJoin the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.20 million customers – 44 markets – 5 brands – 5.4M members in Prime16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average ageWe're a leading travel tech company, revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.What you will do:The Role's Key Responsibilities and TasksAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Consumer Disputes & Litigations Team Lead you will be in charge of:Coach, lead, and support your team members to deliver high-quality, results-oriented and innovative solutions to mitigate legal consumer risks and increase our customer satisfaction; Managing the day-to-day prioritisation and workflow; Report on KPIs and performance follow-up; Support your team in writing, editing, approving and distributing communication material to consumer authorities, associations, lawyers, and other private legal practitioners; Coordinate Legal inquiries with the Legal and Regulatory team; Coordinate GDPR inquiries with the DPO team; Support the Managerin coordinating relationships with government and regulatory authorities in relation to our consumer cases; Report identified PR risks in both national and local media to minimise negative visibility in print, broadcast, TV and online; Lead initiatives and projects as well as coordinate your team members on it; Measure, analyse and report on the results of initiatives, present them in a clear and effective way in order to improve the team's performance and optimise business processes, as well as implement them accordingly.What you need to succeed:Job RequirementsBring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team
-
Consumer Disputes
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking a passionate experienced Consumer Disputes amp; Litigations Team Lead to champion customer satisfaction In this role youll lead a highperforming team managing consumer disputes amp; litigations By also proactively identifying legal and...
-
Consumer Disputes
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal and...
-
Consumer Disputes
hace 1 semana
Barcelona, España Home Helpers Of Lake Country A tiempo completo.Consumer Disputes & Litigations Team Lead - (Hybrid) Consumer Disputes & Litigations Team Lead - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead...
-
Consumer Disputes
hace 1 semana
Barcelona, España Edreams A tiempo completo.Consumer Disputes & Litigations Team Lead - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes &...
-
Consumer Disputes
hace 4 días
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal...
-
Busqueda Urgente Consumer Disputes
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal...
-
Consumer Disputes
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future you might be asking yourself whats the next step?Start your journey with usWere seeking a passionate experienced Consumer Disputes amp; Litigations Team Lead to champion customer satisfaction In this role youll lead a highperforming team managing consumer disputes amp; litigations By also proactively identifying legal and...
-
Consumer Disputes
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal and...
-
Consumer Disputes
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal and...
-
Consumer Disputes
hace 3 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you'll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal...
-
Consumer Disputes
hace 3 semanas
Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking a passionate experienced Consumer Disputes amp; Litigations Team Lead to champion customer satisfaction In this role youll lead a highperforming team managing consumer disputes amp; litigations By also proactively identifying legal and...
-
Gdc - Global Deal Coordinator with German
hace 2 semanas
Barcelona, España Hewlett Packard A tiempo completo**Job Summary** This role is responsible for executing strategic plans to improve and optimize business processes and capabilities. Global Deal Coordinator (GDC) is accountable for Global / End to End invoicing coordination, ensuring invoicing is performed on time and interacting with the customer on all invoicing related topics (PO, device consumption,...
-
Internship Customer Services
hace 3 semanas
Barcelona, España Henkel A tiempo completoAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home...
-
Global Senior Legal Counsel
hace 2 semanas
Barcelona, Barcelona, España Taylor Root Global Legal Recruitment A tiempo completoGlobal Senior Legal Counsel BarcelonaLOCATIONBarcelonaCONTRACT TYPEPermanentPOSTEDPosted 4 hours agoINDUSTRYFMCG, Pharmaceuticals/Life SciencesEXPIRY DATEGlobal Senior Legal Counsel BarcelonaWe have been instructed by a company listed on NASDAQ to source a Global Senior Legal Counsel to be based in their offices in Barcelona.The Global Senior Legal Counsel...
-
Gdc - Global Deal Coordinator with German
hace 2 semanas
Barcelona, Barcelona, España Hewlett Packard A tiempo completoJob SummaryThis role is responsible for executing strategic plans to improve and optimize business processes and capabilities. Global Deal Coordinator (GDC) is accountable for Global / End to End invoicing coordination, ensuring invoicing is performed on time and interacting with the customer on all invoicing related topics (PO, device consumption, invoice...
-
Collection Analyst
hace 3 semanas
Barcelona, España Criteo A tiempo completo**What You'll Do**: Designated to Client/Agency lists, the main purpose of the role is to call as many clients to effectively collect, in the specified timeframes any outstanding arrears. The Cash Collection Specialist must ensure that all his actions are followed up and reported in the database. If any queries or disputes are raised that cannot be dealt...
-
Collection Analyst
hace 2 semanas
Barcelona, Barcelona, España Criteo A tiempo completoWhat You'll Do:Designated to Client/Agency lists, the main purpose of the role is to call as many clients to effectivelycollect, in the specified timeframes any outstanding arrears. The Cash Collection Specialist must ensurethat all his actions are followed up and reported in the database. If any queries or disputes are raised thatcannot be dealt with...
-
E-Commerce Legal Counsel
hace 2 días
Barcelona, España Wallapop A tiempo completoThe Challenge We are looking for an E-commerce Legal Counsel to join our Legal team.You will provide comprehensive legal support for the company's e-commerce operations, ensuring compliance with evolving laws and regulations, mitigating legal risks, and fostering ethical business practices. Our business is diverse and complex so we are looking for...
-
E-Commerce Legal Counsel
hace 18 horas
Barcelona, España Wallapop A tiempo completoThe Challenge We are looking for an E-commerce Legal Counsel to join our Legal team.You will provide comprehensive legal support for the company's e-commerce operations, ensuring compliance with evolving laws and regulations, mitigating legal risks, and fostering ethical business practices.Our business is diverse and complex so we are looking for a...
-
Legal Counsel
hace 1 semana
Barcelona, España Reckitt A tiempo completoHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...
