Customer Success Manager
hace 4 semanas
.What we offerWe help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply NowPlease note that this is a pipeline / evergreen job posting thus, candidate feedback may take longer than usual. The official recruitment begins August 2024.By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2025.We will host info sessions about the Program in the months ahead.Who you'll becomeAs a part of joining the Customer Success team, you will first participate in the distinguished SAP Academy for Customer Success, a 10-month dynamic program designed to equip you with an array of skills and a robust foundation for your fruitful career.Following this enriching experience within a globally diverse and supportive environment, you will then transition into the exciting role of Customer Success Manager (f/m/d).Once you've successfully completed the SAP Academy program, you'll embark on one of two exciting career paths:Specialist Customer Success Manager (S-CSM) (f/m/d) - works directly with customers to guide them through their business journey with our solutions. The S-CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio.Enterprise Customer Success Manager (E-CSM) (f/m/d) - is the customer's advisor on SAP business capabilities and benefits, driving the end-to-end (E2E) customer journey, from discovery to value realization, focusing on adoption and consumption.The pathway you embark on, be it a Specialist Customer Success Manager (S-CSM) or an Enterprise Customer Success Manager (E-CSM), will be determined by the depth of your work experience and unique strengths and capabilities.Your responsibilities will include:Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support into the CSM role.Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.E-CSM: Enhance skills in advising complex, global transformations and driving customer outcomes, renewals, expansions, and upsells.S-CSM: Enhance skills around your solution portfolio, managing customer retention, and driving value realization
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleAt Empresa Reconocida, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and ensuring the team proactively engages with customers to maximize the value they receive...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Mercell A tiempo completoAbout the RoleAs a key member of our Customer Success team, you will be responsible for establishing and maintaining strong relationships with our customers in the private sector and public sector suppliers in Norway. Your primary goal will be to ensure our customers achieve their desired business outcomes and realize value from their investment in...
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Customer Success Manager
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Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Mercell A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Mercell. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers in the private sector, ensuring they achieve their desired business outcomes.Key ResponsibilitiesEstablish robust relationships with...
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Customer Success Manager
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention through proactive engagement and strategic partnership.Key Responsibilities Develop and execute customer success plans to ensure customer satisfaction and...
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Customer Success Manager
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Madrid, Madrid, España Sinch A tiempo completoAbout the RoleSinch is a leading provider of customer communication solutions, empowering businesses to deliver personalized experiences across multiple channels. As a Customer Success Manager, you will play a pivotal role in ensuring the success of our clients, from onboarding to expansion and renewal.Key ResponsibilitiesOwn the complete customer lifecycle,...
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Customer Success Manager
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Madrid, Madrid, España Passion A tiempo completoCustomer Success ManagerAt Passion, we're on a mission to empower Creators to launch impactful mobile apps. We're looking for a skilled Customer Success Manager to join our team and help us achieve this goal.As a Customer Success Manager, you'll be responsible for managing a portfolio of our premium customers across the entire lifecycle. This includes...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Mercell A tiempo completoAt Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about.With a dynamic culture built on continuous growth, trust, and...
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Customer Success Manager
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Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Sinch A tiempo completoSinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email. We help businesses deliver unified, personalized experiences that truly revolve around their customers, regardless of the channels they use.Our customers rely on us for their customer communication needs, and we dream big for our...
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Customer Success Manager
hace 4 semanas
Madrid, España Mercell A tiempo completo.Working at Mercell At Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about. With a dynamic culture built on continuous...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Cobee A tiempo completoAbout UsCobee is a rapidly scaling mission-driven company that has grown from 40 to over 150 people in under a year. We are looking for a skilled Customer Success Manager to join our team and help us deliver exceptional post-sales experiences to our SME customers.The ideal candidate will have a strong background in customer success, excellent communication...
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Customer Success Manager |
hace 2 meses
Madrid, España Sin Nombre A tiempo completo.Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
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Customer Success Manager
hace 4 meses
Madrid, España Sap Se A tiempo completo.Customer Success Manager (CSM) - SAP Academy for Customer Success - Spain (Hybrid) Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Sr Customer Success Manager
hace 2 semanas
Madrid, España Sas - Global A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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SAP Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoWe're seeking a highly skilled Customer Success Manager to join our team at SAP. As a key member of our organization, you will be responsible for driving customer satisfaction and retention through our solutions.What We OfferWe offer a collaborative and caring team environment with a strong focus on learning and development, recognition for your individual...
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Sr Customer Success Manager
hace 1 mes
Madrid, España Sas A tiempo completoSr Customer Success Manager Job Locations ES-Madrid Requisition ID 20062366 Job Category Customer Success Travel Requirements None Sr.Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're...
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Customer Success Manager
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Madrid, España Clarivate Analytics A tiempo completo.We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from...
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Sr Customer Success Manager
hace 1 semana
Madrid, España Sas - Global A tiempo completo.Job DescriptionSr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...