Business Operations Analyst
hace 1 mes
What is Exoticca Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
What is our proposal? The Business Operations Analyst will contribute and support our teams and management, ensuring timely updates of current operations, key data points, and activities. This position is vital in growing and scaling our operations, ensuring alignment on metrics and indicators related to the sales and customer service needs.
Be a part of a team where you will: Lead special projects to guarantee operational excellence in different departments.Improve already existing systems and monitor team results and performance KPIs.Track and analyze key metrics of the organization, and deliver regular insights to the business.Develop and support projections of forecasts.Own data to ensure the highest standards of data integrity & quality are reinforced.Minimum Requirements: BA in Business Admin, Economics, Engineering.+2/3 years of experience in a business operational environment.Excellent analytical skills (advanced Excel user and comfortable with Data Visualisation tools).Fluent in English.Experience in dynamic & fast-paced environments.Experience in working with cross-functional teams and multiple stakeholders.Nice to have: Hands-on experience with BI tools.Previous experience in customer-centric environments.What we offer: Competitive compensation package in line with job responsibilities and experience.Flexible compensation management for diet, transportation, private health insurance with Cobee.Hybrid work model: Offices in Barcelona city.Travel packages at reduced pricesUnlimited coffee, team lunches, English/Spanish lessons, bi-annual company parties, afterworks.Referral bonus, if you bring people as talented as you.Become part of a fun and motivated multicultural team at an agile and rapidly growing organizationJoin Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale.
Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición médica, embarazo, información genética, género, orientación sexual, identidad o expresión de género, condición de veterano, o cualquier otro estado protegido por la legislación europea, nacional o local.
En cumplimiento con el LISMI, esta posición queda reservada para personas con discapacidad mayor del 33%. #LI-Hybrid
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