Seller Engagement Associate With French, Seller Engagement Associate
hace 3 meses
Seller Engagement Associate with French, Seller Engagement AssociateJob ID: 2676943 | Amazon Spain Services, S.L.
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on Amazon's Marketplaces. We obsess over providing world class support to Merchants selling on Amazon.
EU authorities continue to introduce new legislations that makes it challenging for Selling Partners to comply and do business across Europe. Until now, our team has covered VAT and product compliance regulations, but as of today we add Sustainability into our journey. This change in Sustainability landscape required Amazon to take the forefront on Selling Partners' compliance, starting with educating them on its requirements in Europe through enabling them to pick the right solution and, ultimately, taking action in the case of non-compliance.
The person in this role will support Amazon Selling Partners on their journey to grow their businesses and sell across Europe, meeting all their sustainable compliance needs.
Working hours: Monday to Friday from 9AM to 5PM. Presence at the office is required minimum 3 days a week.
Key Job ResponsibilitiesAs part of your role, you will have the opportunity to:
Demonstrate effective, clear and professional written and oral communication.Provide prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Sellers' issues.Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channel including improvement suggestions.Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner's issues and questions.A Day in the LifeYour day will progress driving seller engagement to help selling partners identify their compliance needs and guiding them through new & existing legislative requirements to ensure friction free selling on Amazon platforms. You will speak with Sellers in different countries via phone and email and use various internal tools. You will also work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.
About the TeamThe team was born in 2018, starting its journey with only 15 individuals which has now grown to 300+ team members in 6 regions. We represent more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion and building others. You will join a multi-cultural team located in sunny Barcelona. We always work hard but are also experts in "Having fun".
BASIC QUALIFICATIONSProficiency (C1 level) in English and French.Previous working experience within a customer service/contact center environment.Computers & Internet skills, specifically in MS Office Excel.PREFERRED QUALIFICATIONSOther EU languages such as Italian, German or Spanish would be an advantage.Business acumen in areas of Global e-commerce and retail.Good data analysis skills.Effective communication, composure, and professional attitude.Process improvement awareness and experience.Strong prioritization and time management skills, with a high degree of flexibility. Ability to embrace constant change with flexibility and good attitude.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
-
Seller Engagement Associate with German, Seller Engagement
hace 3 semanas
Barcelona, Barcelona, España Amazon A tiempo completoSeller Engagement Associate with German, Seller EngagementAmazon is seeking a highly skilled Seller Engagement Associate with German language skills to join our team in Barcelona. As a Seller Engagement Associate, you will play a critical role in supporting Amazon's Selling Partners in Europe, ensuring they meet all their sustainable compliance needs.Key...
-
Seller Engagement Associate With German, Seller Engagement
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleAmazon is seeking a highly skilled Seller Engagement Associate to join our team in Barcelona. As a Seller Engagement Associate, you will play a critical role in supporting Amazon's Selling Partners in meeting their compliance needs and growing their businesses across Europe.Key Responsibilities:Provide exceptional customer service to Amazon...
-
Seller Engagement Associate with French
hace 1 semana
Barcelona, Barcelona, España Amazon A tiempo completoAt Amazon, we are committed to creating a sustainable and compliant environment for our Selling Partners to grow their businesses and thrive across Europe.We are seeking a highly skilled Seller Engagement Associate with proficiency in English and French to join our team in Barcelona.As a key member of our team, you will be responsible for driving seller...
-
Barcelona, España Amazon A tiempo completo.Seller Engagement Associate with French, Seller Engagement AssociateJob ID: 2676943 | Amazon Spain Services, S.L.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...
-
Seller Engagement Associate with German
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the Role:Seller Engagement Associates play a critical part in Amazon's ecosystem, ensuring a seamless experience for sellers across Europe. As a Seller Engagement Associate with German language skills, you will be responsible for supporting Amazon's selling partners in meeting their sustainable compliance needs.Key Responsibilities:Provide world-class...
-
Seller Engagement Associate With German, Seller Engagement
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAt Amazon, we're committed to delivering exceptional customer experiences. As a Seller Engagement Associate, you'll play a critical role in supporting our sellers in Europe, ensuring they have the resources and guidance they need to succeed.Your day will be filled with engaging with sellers in different countries, via phone and email, to educate them on...
-
Barcelona, España Engineeringuk A tiempo completo.Seller Engagement Associate with French DESCRIPTION Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners...
-
Barcelona, España Engineeringuk A tiempo completo.Seller Engagement Associate with French DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoAt Mygwork, we're passionate about creating a diverse and inclusive workplace where everyone can thrive. As a Seller Engagement Associate, you'll play a critical role in supporting Amazon's Selling Partners across Europe, ensuring they meet all compliance needs and grow their businesses.Our team is dedicated to providing world-class support to merchants...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoAt Mygwork, we're passionate about creating a diverse and inclusive workplace where everyone can thrive. As a Seller Engagement Associate, you'll play a critical role in supporting Amazon's Selling Partners across Europe, ensuring they meet all compliance needs and grow their businesses.Our team is dedicated to providing world-class support to merchants...
-
Seller Engagement Associate with French
hace 3 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate with French language expertise to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners across Europe, ensuring they meet all their sustainable compliance needs.Key ResponsibilitiesProvide exceptional written and...
-
Seller Engagement Associate with French
hace 3 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate with French language expertise to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners across Europe, ensuring they meet all their sustainable compliance needs.Key ResponsibilitiesProvide exceptional written and...
-
Barcelona, España Engineeringuk A tiempo completo.You will need to login before you can apply for a job.Seller Engagement Associate with German, Seller Engagement Associate DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering...
-
Barcelona, España Engineeringuk A tiempo completo.Seller Engagement Associate with German, Seller Engagement DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million...
-
Barcelona, España Amazon A tiempo completo.Seller Engagement Associate with German, Seller Engagement AssociateJob ID: 2676875 | Amazon Spain Services, S.L.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...
-
Seller Engagement Associate with Italian Language
hace 2 semanas
Barcelona, Barcelona, España Amazon Spain Services, S.L. A tiempo completoAbout the Role:We are seeking a highly skilled Seller Engagement Associate with Italian language proficiency to join our team in Barcelona. As a Seller Engagement Associate, you will play a critical role in driving seller engagement to help selling partners identify their compliance needs and guide them through new and existing legislative requirements to...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional written and oral communication to Amazon Selling...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional written and oral communication to Amazon Selling...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Seller Engagement Associate. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling...
-
Seller Engagement Associate
hace 3 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Seller Engagement Associate. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling...
