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Customer Care With German | Os-28
hace 3 meses
Where will you work?Our client is a Swiss Company specialized in the sector of Language and Education.What will you do?We are looking for creative, self-driven, dynamic and experienced people with high communicative skills, to join their team in Barcelona.As a Customer Care Agent you will be responsible for:Dealing with customers and pre-sales queries quickly and effectively.Managing incidents via phone and email while maintaining profitable customer relationships.Helping with all booking reservations and becoming the bridge between us, the customers and the other companies.Being an active team member, open to multi-tasking, always ready to support and contribute to the evolution of a fast-growing department.Who are we looking for?You are the person we are looking for if:You speak a high level of German (Level C1 Minimum).You speak English fluently (Level B2 - C1 Minimum).You have previous experience in the Customer Service Sector (mandatory, 6 - 12 months).You have excellent organizational skills with the ability to handle multiple tasks simultaneously.You have advanced knowledge of MS Office (Excel).What do we offer?We are offering:Competitive salary.Hybrid work model.Full-time contract from Monday to Friday from 9 - 18h (1h for lunch).Training.Immediate incorporation.Ticket Restaurant.Do you need more info?Natalie Bündgen#J-18808-Ljbffr
