Head Of Oe Engagement And Customer Success
hace 3 semanas
.Head of OE Engagement and Customer Success The Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to store, transfer and analyze data, as well as running data & analytics products. The new Head of OE Engagement and Customer success will be responsible for working closely with the OEs to drive adoption of the platform, support OEs in implementing both global and local initiatives, push decommissioning of legacy data warehouses and other infrastructure, and ensure that customer feedback is channeled into the product backlog of ADP. The candidate will build a team for customer success management, which will be mainly located in Barcelona. You Will Build a high-performing team that delivers customer success management in a complex, international environment according to industry best practices. Establish trustful relationships with key stakeholders (CDOs and beyond) across Allianz Group to ensure that ADP offering stays closely aligned with customer needs. Develop and refine an operating model that allows generating value from data @ scale, significantly accelerating the value delivery by pushing for synchronization between the various data initiatives. Implement a data product management approach and mindset, both within the Allianz Technology team and its customers. Develop and manage a portfolio of data products, identifying consolidation potential to transfer local data products into a globally managed offering. Support the translation of business opportunities into data products and respective technical capabilities. Establish an engagement funnel that orchestrates OE demand towards ADP and DAP in general. Run or support (strategic) projects on data & analytics, both together with Group functions or OEs. Your Skills Strong background in data, analytics, and (Gen-)AI, including a deep understanding of the most relevant technical solutions, which allows you to maintain position as a thought leader in an extremely fast-changing technological environment. General understanding of data architecture and models. Experience in managing data product or customer success teams, bringing tangible experience on best practices from previous jobs. Proven track record in building high-performing teams. Experience in designing data operating models and strategies in complex corporate environments. Experience in insurance or financial services would be beneficial. Previous hands-on experience in building data products (or similar). Strong communication and interpersonal skills, translating business opportunities into data products and technical capabilities. Proficiency in English
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Head Of Oe Engagement And Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completo.Head of OE Engagement and Customer Success The Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to...
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Head Of Oe Engagement And Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completoHead of OE Engagement and Customer Success The Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale.The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to...
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Head Of Oe Engagement And Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completoHead of OE Engagement and Customer SuccessThe Data Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data analytics at scale.The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to store,...
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Head Of Oe Engagement And Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completoHead of OE Engagement and Customer SuccessThe Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to...
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Head Of Oe Engagement And Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completoHead of OE Engagement and Customer SuccessThe Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to...
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Head of OE Engagement and Customer Success
hace 3 semanas
Barcelona, España Allianz A tiempo completoHead of OE Engagement and Customer Success The Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering - which comprises necessary capabilities to...
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Head of Customer Success
hace 6 meses
Barcelona, España Hubtype A tiempo completo**What is Hubtype**: Hubtype is building tools that help companies communicate with their customers on messaging apps like WhatsApp or Telegram. Some of the largest companies in Europe (like EPSON, Levi's, Volkswagen or Allianz) use our products to attend to millions of customers every month. Our mission is to create better business-consumer relationships by...
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Chief Data Engagement and Customer Success Strategist
hace 3 semanas
Barcelona, Barcelona, España Allianz A tiempo completoCompany Overview">The Allianz Data & Analytics Platforms Team (DAP) is responsible for developing and running central platforms and data products, enabling Allianz Operating Entities (OEs) to generate value from data & analytics at scale. Our major offering is the Allianz Data Platform (ADP), a PaaS solution providing necessary capabilities for storing,...
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Head of Environmental Compliance Engagement
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Head of Environmental Compliance EngagementJob Description:At Amazon, we're committed to driving sustainability and protecting our 3P business. As the Head of Environmental Compliance Engagement, you'll play a critical role in growing our seller's business globally while removing compliance friction through 360 seller education and seamless...
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Vp Of Customer Success
hace 1 mes
Barcelona, España Lodgify A tiempo completo.Barcelona - CataluñaCustomer Support – Customer Success /Full-time Contrato Indefinido /Hybrid Who we are Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that! Our platform empowers property owners and managers to efficiently manage and...
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Vp Of Customer Success
hace 2 meses
Barcelona, España Lodgify A tiempo completo.Who we areLodgify is not just any startup; we're a fast-growing company leading the vacation rental industry with our innovative software. We raised $30M to do exactly that!Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60...
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Customer Success Associate
hace 3 meses
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG).More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans.However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 3 meses
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 3 meses
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo.The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Vp Of Customer Success
hace 1 mes
Barcelona, España Lodgify A tiempo completo.Who we are Lodgify is not just any startup; we're a fast-growing company leading the vacation rental industry with our innovative software. We raised $30M to do exactly that! Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60...
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Customer Success Associate
hace 2 meses
Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Head of Seller Engagement and EU 3P Tax Compliance Lead
hace 4 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleThe Head of Seller Engagement, EU 3P Tax is responsible for driving seller engagement communication strategy for environmental compliance regulations. This includes defining and tracking metrics and goals to measure conversion and success in the program. The ideal candidate will be detail-oriented, able to prioritize multiple deliverables, and...
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Head Of Customer Lifecycle
hace 2 días
Barcelona, España Amenitiz A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia. Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Head Of Customer Lifecycle
hace 2 días
Barcelona, España Amenitiz A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Head of Customer Retention
hace 1 día
Barcelona, Barcelona, España Lodgify A tiempo completoAbout Lodgify">Lodgify is a leading vacation rental software company that empowers property owners and managers to efficiently manage and market their rental businesses online. With over 350 employees from more than 60 different nationalities, we're a dynamic and international team based in the heart of Barcelona.">Job Summary">We're seeking an experienced...