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(V365) | Network Security Engineer: Spanish Speaker
hace 3 meses
Why Choose TD SYNNEX:
As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
About the Role:
As a Network Security Engineer, you will be responsible for 2nd level partner and support services within the EMEA region. This position works closely with the Line 1 Service Desk, as well as other delivery teams for incident resolution and service request implementation. Further key responsibilities include management and maintenance of the Network Operating Centre (NOC) as well as partner and customer technical onboarding.
What You'll Do:
- Work on 2nd level Service Desk to resolve partner and end-user incidents across our managed and support services.
- Install/uninstall, troubleshoot, data recovery, and maintain applications, products, and equipment.
- Provide coaching guidance to 1st Level Service Desk agents.
- Escalate incidents to next level and vendor support when the solution is unknown.
- Manage and maintain the Network Operating Centre (NOC) ensuring security and availability is maintained, customer environments are accurately monitored, and Service Desk tools remain functional.
What We're Kindly Looking For:
- Spanish Speaking (Fluent or native) English B2/C1 (verbal and written communication)
- 3 years' experience of working as Network Security Engineer
- Experience in configuring and/or troubleshooting firewall technologies
- One or more of the following industry certifications: CompTIA Security+, SSCP, PCNSA/E, CCNA/P, JNCIA-SEC, JNCIS-SEC, JNCIA-Junos, JNCIS-ENT, CCSA, CCSE, or equivalent vendor/industry certification.
Nice to Have:
- Knowledge in Palo Alto Products
- TD SYNNEX will fund the training to PCNSE accreditation.
What We Offer:
- Competitive compensation with regular annual salary reviews.
- Hybrid work (2 days at the office, 3 days at home).
- Continuous learning and a clear progression plan.
- Comprehensive benefits including health insurance, paid leave, retirement plans, and more.
Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
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