? (Busqueda Urgente) Customer Success Partner Advisor - Italian Speaker
hace 2 meses
.Customer Success Partner Advisor - Italian SpeakerWhat you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention & renewals. The role manages diverse, high profile and/or key accounts.Key tasks of this role:Develop a trusted relationship with key stakeholders and decision makers.Understand and respond to customer needs bringing the customers value into focus.Define and drive a targeted goal-based support engagement plan to realize key business, proving a Preferred Success scorecard.Provide expertise to customers' use of SAP Cloud solutions, focusing on SAP Cloud solutions.Facilitate access to product and functional expertise for certain topic areas e.G. via Empowerment Sessions.Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation to support customer to develop an appropriate strategy that maximizes adoption.Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point and collaborate with other departments as needed.What you bring:You have a proven record of successful account management, a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations.Customer orientation and focus on quality, as well as skills to interact/collaborate with customer IT and LOB decision makers.An understanding of IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid.Knowledge of SAP Preferred Success & Cloud Solutions and the included service offerings is an advantage.Ability to deliver results under pressure, work independently and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic).Excellent communication, enthusiastic, strong work ethic and a positive attitude.EDUCATION, QUALIFICATIONS AND WORK EXPERIENCEBachelor or Honours Degree an advantage.3 years' Customer Success Management or working experience with proven ability in a customer-facing role to work with dedicated customers on project and senior management level.Fluency in Italian and English is required (Mandatory). Spanish is a nice to have.Experience in working in global / virtual teams is an advantage.Meet your TeamWe are a team of nearly 25 Customer Success Partners based in Ireland (77 Globally) supporting 1000+ customers and growing
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Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap Se A tiempo completo.Customer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do:This is a client-facing role, delivering ongoing...
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Customer Success Partner Advisor
hace 2 meses
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do: This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product...
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Customer Success Partner Advisor
hace 1 mes
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption,...
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Customer Success Partner Advisor
hace 1 mes
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption,...
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Customer Success Partner Advisor
hace 2 meses
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do: This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product...
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Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap Se A tiempo completoCustomer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do:This is a client-facing role, delivering ongoing...
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Customer Success Partner Advisor
hace 2 meses
Barcelona, Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor RoleThis is a client-facing position that provides ongoing support and guidance on business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption, and retention &...
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Customer Success Partner Advisor
hace 2 meses
Barcelona, España SAP A tiempo completoRequisition ID : 408236Work Area : SalesExpected Travel : 0 - 10%Career Status : ProfessionalEmployment Type : Regular Full TimeCareer Level : T2Hiring Manager : Laurence HutchinsonRecruiter Name : Agustina ViturroAdditional Locations : ONLY BarcelonaWhat you'll do :This is a client-facing role, delivering ongoing support and guidance around business...
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Virtual Customer Success Partner
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Customer Success Coordinator
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Customer Success Coordinator
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Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Coordinator - German Speaker Publicada: 15.11.2024. Actual hasta: 29.11.2024Customer Success Coordinator - German Speaker, Barcelona Salario: a convenirSummary informationPuesto: Customer Success Coordinator - German SpeakerÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: EcoVadis...
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Barcelona, España Dynatrace A tiempo completoCompany Description Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 3000 employees worldwide. Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer...
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Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Coordinator - German SpeakerPublicada: 15.11.2024. Actual hasta: 29.11.2024Customer Success Coordinator - German Speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Success Coordinator - German SpeakerÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: EcoVadis...
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Customer Success Coordinator
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Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Coordinator - German SpeakerPublicada: 15.11.2024. Actual hasta: 29.11.2024Customer Success Coordinator - German Speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Success Coordinator - German SpeakerÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: EcoVadis...
