Customer Success Partner Advisor
hace 2 meses
.Customer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention & renewals. The role manages diverse, high profile and/or key accounts.Key tasks of this role:Develop a trusted relationship with key stakeholders and decision makers.Understand and respond to customer needs bringing the customers value in to focus.Define and drive a targeted goal-based support engagement plan to realize key business, proving a Preferred Success scorecard.Provide expertise to customers' use of SAP Cloud solutions, focusing on SAP Cloud solutions.Facilitate access to product and functional expertise for certain topic areas e.G. via Empowerment Sessions.Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation to support customer to develop an appropriate strategy that maximizes adoption.Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point and collaborate with other departments as needed.What you bring:You have a proven record of successful account management, a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations.Customer orientation and focus on quality, as well as skills to interact/collaborate with customer IT and LOB decision makers.An understanding of IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid.Knowledge of SAP Preferred Success & Cloud Solutions and the included service offerings is an advantage.Ability to deliver results under pressure, work independently and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic).Excellent communication, enthusiastic, strong work ethic and a positive attitude.EDUCATION, QUALIFICATIONS AND WORK EXPERIENCEBachelor or Honours Degree an advantage.3 years' Customer Success Management or working experience with proven ability in a customer-facing role to work with dedicated customers on project and senior management level.Fluency in Italian and English is required (Mandatory). Spanish is a nice to have.Experience in working in global / virtual teams is an advantage
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, Barcelona, España SAP A tiempo completoJob Overview: We are seeking a skilled Customer Success Partner Advisor to join our team at SAP. As a key member of our customer success team, you will play a vital role in delivering exceptional support and guidance to our clients, ensuring their success with our SAP Cloud solutions.About the Role: In this position, you will be responsible for building and...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor RoleThis is a client-facing position that provides ongoing support and guidance on business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption, and retention &...
-
Virtual Customer Success Partner
hace 1 mes
Barcelona, Barcelona, España Sap A tiempo completoVirtual Customer Success PartnerThe SAP Cloud Success Services organization is seeking a highly skilled Virtual Customer Success Partner to join our team. As a Virtual Customer Success Partner, you will play a critical role in creating an industry-leading virtual customer engagement experience for our customers. Your primary objective will be to optimize...
-
Customer Success Partner Advisor
hace 3 semanas
Barcelona, España Sap Se A tiempo completo.Customer Success Partner Advisor - Italian Speaker What you'll do: This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, España Sap Se A tiempo completo.Customer Success Partner Advisor - Italian Speaker Requisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY Barcelona What you'll do: This is a client-facing role, delivering ongoing...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, España Sap A tiempo completo.Customer Success Partner Advisor - Italian Speaker Requisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do: This is a client-facing role, delivering ongoing...
-
Customer Success Business Partner
hace 1 semana
Barcelona, Barcelona, España Infraspeak A tiempo completoInfraspeak is a fast-growing company that partners with customers worldwide, and we're looking for a talented Customer Success Business Partner to join our team in Barcelona.This role involves working closely with customers to ensure they achieve their expected outcomes. As a key member of our customer success team, you will be responsible for managing your...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap A tiempo completoCustomer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do: This is a client-facing role, delivering ongoing...
-
Customer Success Partner Advisor
hace 3 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob Title: Customer Success Partner Advisor - Italian SpeakerAbout the Role:This is a client-facing position that involves delivering ongoing support and guidance to customers on business strategy and transformation topics after the sales cycle has completed.The role focuses on building and maintaining relationships with key stakeholders and decision-makers,...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap A tiempo completoCustomer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do: This is a client-facing role, delivering ongoing...
-
Customer Success Advisor Midmarket, France
hace 2 meses
Barcelona, España Autodesk A tiempo completo.Job Requisition ID: 24WD82024Position OverviewAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing...
-
Barcelona, España Sap Se A tiempo completo.Customer Success Partner Advisor - Italian SpeakerWhat you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap Se A tiempo completoCustomer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do:This is a client-facing role, delivering ongoing...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap Se A tiempo completoCustomer Success Partner Advisor - Italian SpeakerRequisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY BarcelonaWhat you'll do:This is a client-facing role, delivering ongoing...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do: This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product...
-
Customer Success Partner Advisor
hace 4 semanas
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption,...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, España Sap Se A tiempo completoCustomer Success Partner Advisor - Italian Speaker Requisition ID: 408236 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T2 Hiring Manager: Laurence Hutchinson Recruiter Name: Agustina Viturro Additional Locations: ONLY Barcelona What you'll do: This is a client-facing role, delivering...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, España SAP SE A tiempo completoCustomer Success Partner Advisor - Italian Speaker Requisition ID: 408236Work Area: SalesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager: Laurence HutchinsonRecruiter Name: Agustina ViturroAdditional Locations: ONLY Barcelona What you’ll do: This is a client-facing role, delivering ongoing...
-
Customer Success Partner Advisor
hace 4 semanas
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption,...
-
Customer Success Partner Advisor
hace 1 mes
Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor - Italian Speaker What you'll do: This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product...
