German Customer Support Representative, Barcelona

hace 2 meses


Laza, España Cross Border Talents A tiempo completo

Join our vibrant team as a Customer Support Representative in beautiful Barcelona 
We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.

Key Responsibilities:

Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are met efficiently.
Record call details in our management system, maintaining timely responses and resolutions in line with our service level agreements (SLAs).
Stay updated on our products and services, particularly those tailored to individual customer needs.
Escalate service issues to senior team members as necessary.
Collaborate with team members on specific projects and fulfill administrative responsibilities.
Participate in regular team meetings and perform additional tasks as assigned by management.

Requirements:
C2/ fluent in German (both verbal and written), with proficiency in English (minimum B2 level).
At least 1 year of experience in customer service, preferably in a technical support role.
Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.
Strong customer care skills with the ability to understand and address customer needs effectively.
Ability to take ownership of calls, progressing them to resolution or escalating as needed.

What We Offer:

Competitive remuneration package based on experience, skills, and performance.
Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.
A supportive and friendly team environment.
23 days of paid annual leave.
Guidance and tools to help you reach your full potential.

If you're ready to take the next step in your career and join a company that values your contributions, we want to hear from you 
Apply now and be part of our dynamic team in Barcelona



  • Laza, España Blu Selection Spain A tiempo completo

    Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We're looking for a Dutch and German-speaking IT Customer Support Representative to join our Global Service Desk in Barcelona.In this role, you'll be the first point of contact for B2B users worldwide,...


  • Laza, España Blu Selection Spain A tiempo completo

    Job Description Take the leap and experience the power of a game-changing career! Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic,...


  • Laza, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, Spain Position: Customer Support RepresentativeLocation: Barcelona, Spain (On-site)Employment Type: Full-time Join our vibrant and supportive team in Barcelona! As a Customer Support Representative, you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a...


  • Laza, España Cross Border Talents A tiempo completo

    Join Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...


  • Laza, Orense, España Blu Selection Spain A tiempo completo

    Job OverviewWe are seeking a highly skilled German language customer support professional to join our team in Lisbon, Portugal.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide exceptional customer service to our clients. As a German Speaking Customer Support Representative, you will be responsible...

  • Customer Service

    hace 1 mes


    Laza, España Cross Border Talents A tiempo completo

    We are Hiring in SpainNew urgent open Positions is waiting for your in Spain Embrace new experiences in the vibrant cities of Spain!LOCATION: BARCELONA, SPAIN**Languages:English Mandatory + Positions: ?Inside Sales Representative: Dutch ?Customer Representative : Dutch ?Customer Service Representative : Dutch ?Sales Representative : French + Dutch ?Business...


  • Laza, España Cross Border Talents A tiempo completo

    Job Title: German-Speaking Business Development Representative – Hybrid/Onsite in BarcelonaLocation: Barcelona Job Type: Full-timeSalary: Competitive Salary (based on experience)Benefits: Health and Life Insurance, Relocation Assistance, Career Growth Opportunities, Equipment Provided, and More About Us: We are a global technology company specializing in...


  • Laza, España Cbt A tiempo completo

    Job Description: German-Speaking Technical Support Location: Málaga, SpainPosition: On-siteWorking Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39 hours/week)Salary: Competitive Salary + Career Growth OpportunitiesLanguage Requirements: German (C2) + English (B2) About the Role:We are looking for a German-speaking Technical Support...


  • Laza, Orense, España Bosch Group A tiempo completo

    About UsWe are part of the Bosch Group, a leading global motor company that provides services and complex technology-driven solutions in Business Process Outsourcing.Our team operates in the Building and Energy Technologies unit, working with clients from various sectors, including automotive, travel, tourism, building, and telecommunications.We pride...


  • Laza, España Cross Border Talents A tiempo completo

    Work Schedule: Monday to Friday: 9:00 AM to 6:00 PMWeekly Hours: 39 hours Position Summary:We are seeking a native German-speaking Technical Support Advisor with proficient English skills to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for assisting customers with technical issues, troubleshooting, and providing clear...

  • Customer Tech Support

    hace 9 horas


    Laza, España Siteminder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Laza, España Astropay A tiempo completo

    At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a...


  • Laza, Orense, España Eco Plus Solutions Ab A tiempo completo

    About UsEco Plus Solutions Ab is a dynamic and innovative company that values customer satisfaction, professional growth, and teamwork. Our multicultural environment fosters collaboration and creativity, making us an attractive employer for ambitious individuals.SalaryWe offer a competitive salary of €45,000 per year, with opportunities for...


  • Laza, Orense, España Blu Selection Spain A tiempo completo

    **Career Opportunity in Lisbon, Portugal**We are seeking a Customer Support Expert to join our dynamic team in Lisbon. As a key member of our support team, you will play a crucial role in delivering exceptional customer service to our clients.**Responsibilities:**Respond to customer inquiries via phone, email, or chat, providing accurate and helpful...


  • Laza, España Cross Border Talents A tiempo completo

    ROLE OVERVIEW: As a Business Development Representative, your primary responsibility will be identifying strong sales prospects, profiling potential customers, understanding their needs, and driving new business through targeted outbound campaigns. RESPONSIBILITIES: Conduct outbound calls and emails (including cold calling) to C-level executives, quickly...


  • Laza, Orense, España Bosch Group A tiempo completo

    About the RoleWe are seeking a skilled Customer Support Representative to join our team at Bosch Service Solutions. This is an exciting opportunity for individuals who are passionate about technology and customer service.Job OverviewIn this role, you will provide assistance to customers worldwide, handling inquiries related to products, import/export...


  • Laza, Orense, España Cross Border Talents A tiempo completo

    We are seeking a talented Sales Representative to join our Cross Border Talents team in Barcelona. This role offers an excellent opportunity for a German-speaking professional with strong communication skills to develop their sales career.About the JobThis Junior Sales Representative position is ideal for someone who is passionate about building...


  • Laza, España Cross Border Talents A tiempo completo

    Job Title: Customer Service Representative – Native Dutch SpeakerLocation: Barcelona, Spain (On-Site) Work Schedule: Monday to Friday: Rotational shifts between 8:00 AM and 6:00 PMWeekly Hours: 39 hours Main Responsibilities: Respond to customer inquiries and provide information through phone, email, and chat.Offer product and service details and assist...


  • Laza, España Blu Selection Spain A tiempo completo

    Are you ready to start a new adventure in Barcelona, Spain? If you're enthusiastic about marketing and sales, tech-savvy, creative, and ready to thrive in a dynamic and rapidly evolving environment, we have the ideal opportunity for you!  Your responsibilities as a Digital Marketing Specialist (German Speaker) will be: Serve as a specialized advisor for...


  • Laza, España Recruitment Apple Lovers A tiempo completo

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...