Maintenance Contract Specialist
hace 1 mes
Work Your Magic with usReady to explore, break barriers, and discover more?
We know you've got big plans – so do we
Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics.
Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.
That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives.
We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility.
Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life.
Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.Your Role:Your job is to perform the Service Contracts Renewal process and support the organization in New contract process, be an active contributor to Lab Water Solutions Sales and Field Service Organizations and execute with success Lab Water Solutions priorities and goals.KEY TASKS & RESPONSIBILITIES:Service Contracts Renewal Activity: direct contact with customers to engage the renewal and negotiate possible Upgrade or Upsell, in collaboration with key partners.Create the renewal quotations and process the contracts POs, agree on the follow-up action with key partners if contract will not be renewed.Ensure data integrity and manage My Milli-Q accounts using CRM tools, following playbooks and Standard Operating Procedures.Actively offer additional services and products.Deal with the admin part of Public Tenders and supervise the entire process in order to meet the Public Tender deadline.
Work closely with FSS, who is responsible for the commercial offering and tech specifications.Act as the main contact person for Service Plans requests with the Clinical Key Account (if assigned) and guarantee a high level of collaboration to support Service and Sales tasks linked to these strategic partners.Who you are:Business Administrator (or equivalent work experience).1-3 years of experience in public tenders management and inside sales/telesales support role, ideally in a related environment.
Strong affinity to digital tools and basic B2B principles.Excellent communication and selling skills: ability to communicate in a professional manner with internal and external customers by email and over the phone.
Strong organization skill, manage diverse tasks in the same day and during the time being able to prioritize your activities.Ability to work independently and develop personal initiatives.Fluency in English (C1) and additional language as optional.
Ability to work in team.What we offer:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology.
We are committed to creating access and opportunities for all to develop and grow at your own pace.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progressApply now and become a part of our diverse team#J-18808-Ljbffr
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