Dispatcher And Customer Service Representative
hace 3 semanas
.Position OverviewThe Dispatcher and Customer Service Representative works closely with our customers, management, and the field service team. As a Dispatcher and Customer Service Representative, your job duties include dispatching and routing personnel to customer job sites, communicating with customers and field team members, and providing guidance to the field service employees where needed. This is a Remote Position with Insurance Package. This position requires someone with the natural ability to be a voracious problem solver, assertive, juggle multiple tasks while having excellent communication skills to work with many different personalities.Primary ResponsibilitiesThis position fills two needs for our company:Being a dispatcher for our field team.Being a customer service representative for our customers.Responsibilities include:Provide customer service to our customer base.Sign up new customers.Help our current customer base with their service accounts.Manage field service scheduling and routing.Upload routes to field staff tablets for the following day's workload.Conduct follow-up calls with team members and customers to ensure customer satisfaction.Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.Communicate clearly with service employees, team leads, and management to resolve customer concerns.Be an office representative at company field team meetings.Work with Field Team Leads and Management regarding service team meetings with bullet point topics that involve overall updates, issues, and field team reminders from the following week.Maintain day-to-day working knowledge of all work in the field, sharing this knowledge with management and team members when required.Support sales, marketing, and management initiatives.Identify opportunities for enhancements in operations when applicable.Process new service orders.SkillsEntrepreneurial Mindset: An attitude and approach to thinking that actively seeks out change, rather than waiting to adapt to change.People Person: The position requires the natural ability to work with various personalities within the team environment and with our customers.Positivity & Optimism: Have a can-do, positive, and optimistic demeanor.Exceptional Communication Skills: The ability to naturally build rapport, listen well, and vary their communication style to suit circumstances and various personalities.Decision Making: The ability to make decisions and problem solve when needed.Self-Motivation: The ability to stay self-motivated and take initiative is a key component to being successful in this position.Voracious Problem-Solving Skills: The ability to creatively think outside of the box and independently problem solve is critical in this mid-management position.Time Management: Excellent time management skills to juggle responsibilities and work under pressure
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Madrid, España Axionova Engineering Limited A tiempo completo.Position Overview The Dispatcher and Customer Service Representative works closely with our customers, management and the field service team. As a Dispatcher and Customer Service Representative, your job duties include dispatching and routing personnel to customer job sites, communicating with customers and field team members, and providing guidance to the...
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Dispatcher And Customer Service Representative
hace 4 semanas
Madrid, España Axionova Engineering A tiempo completo.Position Overview The Dispatcher and Customer Service Representative works closely with our customers, management, and the field service team. As a Dispatcher and Customer Service Representative, your job duties include dispatching and routing personnel to customer job sites, communicating with customers and field team members, and providing guidance to the...
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Madrid, España Axionova Engineering Limited A tiempo completoPosition Overview The Dispatcher and Customer Service Representative works closely with our customers, management and the field service team. As a Dispatcher and Customer Service Representative, your job duties include dispatching and routing personnel to customer job sites, communicating with customers and field team members, and providing guidance to the...
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Dispatcher And Customer Service Representative
hace 7 días
Madrid, España Axionova Engineering A tiempo completoPosition OverviewThe Dispatcher and Customer Service Representative works closely with our customers, management, and the field service team. As a Dispatcher and Customer Service Representative, your job duties include dispatching and routing personnel to customer job sites, communicating with customers and field team members, and providing guidance to the...
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Service Dispatcher
hace 7 meses
Madrid, España Vertiv Group Corp A tiempo completo**Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...
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Customer Service Representative
hace 1 mes
Madrid, España Cpj Recruitment A tiempo completoCustomer Service Role with market leading service providerDynamic, friendly, collaborative company cultureExcellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...
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Customer Service Representative
hace 2 meses
Madrid, España Cigna Health And Life Insurance Company A tiempo completo.Customer Service Representative (CSR) at Cigna Global Health - French (or Chinese) Our Company & Mission: Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries. Cigna's...
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Customer Service Representative
hace 2 meses
Madrid, España Cigna Health And Life Insurance Company A tiempo completo.Customer Service Representative (CSR) at Cigna Global Health - Arabic (or French) Our Company & Mission:Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries.Cigna's...
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Customer Service Representative
hace 2 meses
Madrid, España Cigna Health And Life Insurance Company A tiempo completo.Customer Service Representative (CSR) at Cigna Global Health - Arabic (or French) Our Company & Mission: Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries. Cigna's...
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Customer Service Representative
hace 2 meses
Madrid, España Cigna Health And Life Insurance Company A tiempo completo.Customer Service Representative (CSR) at Cigna Global Health - Chinese (or French) Our Company & Mission: Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries. Cigna's...
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Customer Service Representative
hace 3 días
Madrid, España Cigna Health And Life Insurance Company A tiempo completoCustomer Service Representative (CSR) at Cigna Global Health - French (or Chinese)Our Company & Mission:Cigna Corporation is a global health service company.We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries.Cigna's...
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Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Domestic & General Service GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...
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Customer Service Representative
hace 7 meses
Madrid, España Lyto Immigration A tiempo completoOur company is seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. **Responsibilities** - Responding promptly and professionally to customer inquiries,...
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Customer Service Representative
hace 6 días
Madrid, España Nutreco A tiempo completo.Customer Service Representative page is loadedCustomer Service RepresentativeApply locations Tres Cantos, Madrid time type Full time posted on Posted 2 Days Ago job requisition id VAC22344 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines.He / she...
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Dutch Speaking Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...
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Aplica Ya Customer Service Representative
hace 2 meses
Madrid, España Cigna Health And Life Insurance Company A tiempo completo.Customer Service Representative (CSR) at Cigna Global Health - French (or Chinese)Our Company & Mission:Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries.Cigna's...
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Madrid, España Sellfreenow A tiempo completoCustomer Service and Sales Representative w/ GermanJob offers with languages in EuropeCurrently we are hiring for the position of Customer Service and Sales Representative w/ German in Spain.This is a permanent position with a salary range of 18.000 € – 24.000 € gross per year.Responsibilities:Provide exceptional customer service in German.Handle sales...
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Madrid, España Sellfreenow A tiempo completoCustomer Service and Sales Representative w/ German Job offers with languages in EuropeCurrently we are hiring for the position of Customer Service and Sales Representative w/ German in Spain.This is a permanent position with a salary range of 18.000 € – 24.000 € gross per year.Responsibilities:Provide exceptional customer service in German.Handle...
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Customer Service Representative
hace 4 semanas
Madrid, Madrid, España AmerisourceBergen A tiempo completoJob Title: Customer Service RepresentativeEstimated Salary: $45,000 - $65,000 per yearWe are seeking a highly skilled Customer Service Representative to join our team in Madrid, Spain. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.About the Role:Provide...
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Customer Service Representative
hace 1 semana
Madrid, España Airways Aviation A tiempo completo**Customer Service Representative Job Summary** **Customer Service Representative Duties and Responsibilities** - Listen, document, and help resolve conflicts with customers - Answer questions or handle complaints from customers - Provide information to customers about order status and product queries - Process customer orders/changes/returns according to...
