Customer Care Specialist
hace 3 semanas
.About seQuraseQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable instalments of up to 24 months.Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue. Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.About the roleAs a Customer Care Specialist, you will collaborate with our customer care team to provide excellent customer experiences through phone, email, and chat support. Your mission will be to help seQura grow and increase brand loyalty by meeting the customer's expectations.What you'll doTake phone calls, answer emails, and chat messages from our customers to solve their doubts.Manage different administrative tasks related to the orders made with seQura payment methods.Collaborate in the continuous improvement of the department, by sharing the best ideas and knowledge of market differences.Update information in our database and systems.Generate reports.Manage BackOffice tasks.What we offerWe have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.23 vacation days + 2 days of free disposal per year.Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes.Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.Health insurance discounts with Sanitas and DKV.Competitive salary and performance-based bonuses.Urban mobility by using your own bike with Kleta.Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness)
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoCustomer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoCustomer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
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Customer Care Specialist
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Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Summary:Alpadia Language Schools is seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless admissions operations, and...
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German Customer Care Specialist
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Barcelona, Barcelona, España Pierce Group A tiempo completoJob Title: German Customer Care SpecialistJob Summary:Pierce Group is seeking a highly skilled German Customer Care Specialist to join our team in Barcelona, Spain. As a German Customer Care Specialist, you will act as a liaison between Pierce Group and our customers, resolving questions or issues with accuracy and efficiency.Key Responsibilities:Provide...
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German Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Pierce Group A tiempo completoJob Title: German Customer Care SpecialistJob Summary:Pierce Group is seeking a highly skilled German Customer Care Specialist to join our team in Barcelona, Spain. As a German Customer Care Specialist, you will act as a liaison between Pierce Group and our customers, resolving questions or issues with accuracy and efficiency.Key Responsibilities:Provide...
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Customer Care Specialist
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Barcelona, Barcelona, España Kaplan International A tiempo completo{"title": "Customer Care Specialist", "description": "Job OverviewWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our direct clients, ensuring their needs are met and...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Kaplan International A tiempo completo{"title": "Customer Care Specialist", "description": "Job OverviewWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our direct clients, ensuring their needs are met and...
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Customer Care Specialist
hace 2 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our Flemish-speaking customers, ensuring a seamless onboarding experience and resolving any technical issues that may arise.Key Responsibilities:Delight...
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Customer Care Specialist
hace 2 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoWe are seeking a highly skilled Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.This is a full-time, permanent position offering the opportunity to develop your skills in an international environment, in the exciting field of language travel.As a Customer Care Specialist, you will be responsible for operating the...
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Customer Care Specialist
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Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleThe Amadeus Customer Care Management (CCM) team is seeking a dedicated Customer Care Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our strategic customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary customer care...
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Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Description:We are seeking a highly motivated and organized Customer Care Specialist to join our team at Alpadia Language Schools. As a key member of our B2C Customer Care Team, you will be responsible for providing exceptional customer service to our direct clients, ensuring a seamless experience from booking to...
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Customer Care Specialist Italian Language
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Barcelona, Barcelona, España Transcom A tiempo completoJob Title: Customer Care Specialist Italian LanguageWe are seeking a highly skilled and fluent Italian language customer care specialist to join our team at Transcom. As a customer care specialist, you will be responsible for providing exceptional customer service to our clients in Italian, resolving customer inquiries and issues in a timely and professional...
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Customer Care Specialist Italian Language
hace 4 semanas
Barcelona, Barcelona, España Transcom A tiempo completoJob Title: Customer Care Specialist Italian LanguageWe are seeking a highly skilled and fluent Italian language customer care specialist to join our team at Transcom. As a customer care specialist, you will be responsible for providing exceptional customer service to our clients in Italian, resolving customer inquiries and issues in a timely and professional...
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Customer Care Specialist
hace 1 mes
Barcelona, España Care Centre A tiempo completoWe started Amenitiz to make technology accessible to independent hoteliers all over the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia. At Amenitiz, you'll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and...
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Customer Care Specialist
hace 2 meses
Barcelona, España Green Eagle Solutions A tiempo completoGreen Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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Customer Care Specialist
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Barcelona, Barcelona, España Qonto A tiempo completoCustomer Care TeamAt Qonto, we're committed to delivering exceptional customer experiences. As a Customer Care Onboarding Specialist, you'll play a crucial role in ensuring our Dutch customers have a seamless onboarding process. Your technical expertise and passion for customer support will make you a valuable asset to our team.Key Responsibilities:Provide...
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Customer Care Specialist
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Barcelona, Barcelona, España Top Doctors A tiempo completoJoin Top Doctors and Shape the Future of PharmacyAt Top Doctors, we're on a mission to revolutionize the pharmacy industry by providing cutting-edge technology and visibility to pharmacies. We're looking for a talented individual to join our team as a Customer Care Specialist and help us achieve our goals.About the RoleAs a Customer Care Specialist, you will...
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Customer Care Specialist
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Barcelona, Barcelona, España Top Doctors A tiempo completoJoin Top Doctors and Shape the Future of PharmacyAt Top Doctors, we're on a mission to revolutionize the pharmacy industry by providing cutting-edge technology and visibility to pharmacies. We're looking for a talented individual to join our team as a Customer Care Specialist and help us achieve our goals.About the RoleAs a Customer Care Specialist, you will...
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Customer Care Specialist
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Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoJob Title: Customer Care Specialist - Language TravelJob Summary:We are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring a seamless and enjoyable...
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Customer Care Onboarding Specialist
hace 3 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in ensuring a seamless onboarding experience for our customers.As a Customer Care Onboarding Specialist, you will be responsible for providing exceptional support to our...
