Customer Care Specialist
hace 1 mes
.About seQuraseQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable instalments of up to 24 months.Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue. Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.About the roleAs a Customer Care Specialist, you will collaborate with our customer care team to provide excellent customer experiences through phone, email, and chat support. Your mission will be to help seQura grow and increase brand loyalty by meeting the customer's expectations.What you'll doTake phone calls, answer emails, and chat messages from our customers to solve their doubts.Manage different administrative tasks related to the orders made with seQura payment methods.Collaborate in the continuous improvement of the department, by sharing the best ideas and knowledge of market differences.Update information in our database and systems.Generate reports.Manage BackOffice tasks.What we offerWe have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.23 vacation days + 2 days of free disposal per year.Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes.Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.Health insurance discounts with Sanitas and DKV.Competitive salary and performance-based bonuses.Urban mobility by using your own bike with Kleta.Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness)
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Summary:Alpadia Language Schools is seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless admissions operations, and...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoWe are seeking a highly skilled Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.This is a full-time, permanent position offering the opportunity to develop your skills in an international environment, in the exciting field of language travel.As a Customer Care Specialist, you will be responsible for operating the...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our Flemish-speaking customers, ensuring a seamless onboarding experience and resolving any technical issues that may arise.Key Responsibilities:Delight...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleThe Amadeus Customer Care Management (CCM) team is seeking a dedicated Customer Care Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our strategic customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary customer care...
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Customer Care Specialist
hace 2 meses
Barcelona, España Green Eagle Solutions A tiempo completoGreen Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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B2C Customer Care Specialist
hace 5 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
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B2C Customer Care Specialist
hace 5 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 5 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Road Logistics Customer Care
hace 4 días
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
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B2C Customer Care Specialist
hace 7 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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Customer Care Specialist
hace 2 meses
Barcelona, España Qualifio A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products.Our customer service department specialises in supporting marketing activation platforms.Based in Barcelona, our office employs around...
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Road Logistics Customer Care
hace 3 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601 ¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel...
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Road Logistics Customer Care
hace 3 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Amex A tiempo completoAt American Express, we're committed to delivering world-class customer service. As a Customer Care Specialist, you'll play a critical role in helping our customers achieve their goals.Responsibilities include:Processing new account applications in line with anti-money laundering regulationsDelivering exceptional customer service through inbound, outbound...
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Road Logistics Customer Care
hace 5 días
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel selecciona un /...
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Customer Care Specialist for DACH Market
hace 4 semanas
Barcelona, Barcelona, España Tripadvisor Llc A tiempo completoCustomer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...
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B2C Customer Care Specialist
hace 4 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 4 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
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Road Logistics Customer Care
hace 5 días
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
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B2C Customer Care Specialist
hace 5 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
