Senior Customer Solution Engineer

hace 3 semanas


Barcelona, España Cataloxy A tiempo completo

Ofertas de empleo Senior Customer Solution Engineer (m/f/x) Publicada: 23.10.2024.
Actual hasta: 22.11.2024 Senior Customer Solution Engineer (m/f/x), Barcelona Salario: a convenir Summary information Puesto: Senior Customer Solution Engineer (m/f/x) Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Dynatrace Descripción de la oferta As a Senior Customer Solution Engineer , you will be part of our Global Customer Support team.
You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform.
Your role Recognize and solve problems as reported by customers related to our SaaS and Managed products.
Interact with diverse customer technology ecosystems.
Work directly with customer application specialists to troubleshoot and resolve platform or product issues.
Be exposed to an entire range of cutting-edge technologies.
Work closely with our development and product management teams.
Attend training for new product features and technologies.
Exchange knowledge with other colleagues and suggest product improvements.
Weekend and holiday work once every 2 months with same weekly working time and additional salary compensation.
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